All Products Community Forum

Gmail was working with Oath2, but due to some security issues, I had to update my Google (& thus Gmail) password. It was on a different computer. Started Thunderbird up and it would not do anything with GMail. Some "expert" had said to go into passwords, delete them all for GMail, and it will prompt you for the password, etc. Well, it DID work for sending, but for receiving it just gives an error: "The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials." And just an "OK" response is possible.

 What do I need to do to kick start it into working on downloads?

Bei einigen Web-Seiten oder Apps (ich kann es leider nicht näher spezifizieren) werde ich von dem Anbieter obligatorisch nach Benutzername und Kennwort gefragt, die Firefox kennen und vorblenden sollte. Aber dann erscheint über dem Tastatur-Feld meines Android-Smartphones ein Symbol mit einem Fingerabdruck und dem Label "Firefox entsperren". Wenn ich da draufdrücke, geschieht nichts. Was muss ich tun?

Herzlichen Dank!

I am trying to read my gmail email using Thunderbird. However, once I fill in the server configuration, I get a 2fa pop-up window with an error message. See attached.

What can I do to get this to work? Or is Thunderbird unable to access gmail?

Thanks in advance, Mike.

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click on the bookmarked tab and the email account opened immediately. But, lately, each of these three accounts requires a sign-in before it will open my email account. One even requires a two-step process requiring I list a different email to receive a code to open the current email account I'm trying to open. This is a recent occurence and I wondered if it was something Firefox included in their more recent version of Firefox? If so, please tell me how to get rid of this sign-in process! I have many security processes to protect my accounts and do not need this additional required sign-in process! Please tell me how I can get rid of this requirement. It is a pain to have to re-sign-in each time I try to access my email which I do several times a day. Thank you for any help you can give me to fix this problem. Barbara Thomas

Dear Firefox-Support,

while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password function on an account previously not known to my Firefox account. When I acknowledged the password change and was prompted to sign in in the same tab, neither the function that should remember the new password within the same session worked, nor was it saved with the other passwords.

I think it is unlikely you can help me find this password again, but I would like to make you aware, that this szenario might be an issue.

OS is Kubuntu 24. TB version is 139. Password was working on the ESR version, but once I upgraded to 139, my password no longer works. I tried going back to the ESR version, but now the password doesn't work on ESR as well. Help ! Email is phlag311@att.net

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIME TO KEEP SIGNING IN EVERYWEEK

unknowingly i have uninstalled mozilla and that included thunderbird which i use for my emails + calander. I have installed thunderbird again but unable to access my emails and calander which i really need access to. The email address i use we have had forever and when the company i started up with sold i was able to keep using my email address through The Messaging Company (Australia) by paying a yearly subscription. Can someone help me access my account please. Also am not very tech savvy so hopefully nothing too complicated would be very much appreciated. Kind regards

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help