All Products Community Forum

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that access the internet. Does anyone have an answer on how to prevent this from happening?

MacBook Pro M4 with MacOS Sequoia 15.3.1

When printing the same page repeatedly, FF gets increasingly slower and slower each time until it is downright ridiculously slow and takes up to a minute, perhaps more, to get to the print menu. However, if you reload the page, printing is instantaneous (at least for the first or second time). Some history or memory management problems?

FF Version 135.0 (64-bit) on MacBook Pro Sequoia 15.3.1

One test case would be https://api.razzlepuzzles.com/cryptogram. Keep selecting New Game from the pull-down menu on the right and try printing as PDF (or anything else).

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into the application folder. Firefox then opens but it won't run. Everything is frozen. What is going on??

I have no idea how to access the following directions I found trying to address the question of : How to stop videos from following as you scroll down a link huff post …..Firefox 135. Mac 12.7.6

Go to about:config and set media.autoplay.enabled.user-gestures-needed to false to disable all kinds of autoplay.

in Austria I used to sign documents with the mobil phone and TAN-code. The system changed (now ID-Austria) where it is possible to sign documents using fingerprint, eye-scan or a FIDO2-key like Idem-key or YubiKey. It seems that this should be possible for Mac-users using google chrome. I don´t want to install google chrome only to sign documents! Is there a possibility to define a code for using FIDO2 keys with firefox. Keys are already defined in Mac settings but I can not use them to sign. thank you Robert

Less than a week ago, all of a sudden I couldn't access my website anymore. I can access my website on my ipad and iphone but not my computer. It isn't the ISP. I don't even know if it is the browser as I downloaded a new browser and it did it there but I have cleared every cache, reissued an SSL, cleared local DNS cache. Talked to a developer. I am at a loss. I can neither see mywebsite on my computer, nor can I log in and edit it. I have also checked with the server side and every test they could run says that it is all working just fine!

Is your VPN a scam? Every time I turn off my computer it disappears leaving no trace. Same on my iphone as soon as I close the app it shuts off. What did I pay for please respond or refund my money

Google and Bing miss the first character of my search. When pressing search the results do not show any detail or urls. Firefox is up to date. Mac OS Catalina 10.15.7. See Screenshots 3 and 4. They work correctly on other browsers. I suspect there's something in Settings, but I can't find it myself. Help! See Screenshots 1 and 2.

I cannot select 8K60fps Youtube playback on my M4 Mac mini, so please add support for this in the Firefox MacOS browser for Apple Silicon devices, or at least the latest M4 series of chips.

A graphic displays on my M3 macbook pro running Sequoia whenever I open Firefox. I've searched online and have read posts that suggest it may be a malicious bug of some sort. The graphic which I am attaching , isn't captured when I do a screenshot, and disappears in about 15 seconds. I took a photo of my screen with my phone in order to capture it.

The graphic/alert states that "the latest OS version is ready..." but the OS is up to date. Nothing happens if you click on the "Details" button.

Anyone else having this problem?

Thanks