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where is my original profile and local folders before beta update

This beta update is really causing me issues and I'm rethinking using Thunderbird in the future. I am extremely frustrated my local folders are missing from this beta upd… (read more)

This beta update is really causing me issues and I'm rethinking using Thunderbird in the future. I am extremely frustrated my local folders are missing from this beta update and I am not sure where they are. I have found other profiles but I am not able to see the local folders anywhere. Please help. I am using windows 11

Asked by Grouchy1 1 hour ago

Last reply by david 28 minutes ago

Thunderbird 102 profile folder is HUGE!

I have installed TB 102 on mx Linux 21.3. The profile folder, which-- to add confusion to peasants like me, the name is now XXXX.release-default-- but that is not my que… (read more)

I have installed TB 102 on mx Linux 21.3. The profile folder, which-- to add confusion to peasants like me, the name is now XXXX.release-default-- but that is not my question. I noticed that the profile folder was HUGE (13 gb!!), and when I looked inside I found that under ImapMail there are FOUR different folders: Imap.gmail.com-1, Imap.gmail.com-2, Imap.gmail.com-3, Imap.gmail.com-4, each with approx. 2 gb or more. What is going on? In TB 78 the corresponding folder (with mail from many years) was approx. 4 gb.

  Please explain-- I like using TB, but it is a constant struggle for no good reason that I can discern.

Asked by faure212 9 hours ago

Last reply by david 1 hour ago

Downloading a file shouldn't be this difficult

I've downloaded a calendar file 4 times from a website. I've checked all of my 2 download folders with internet and SD card. Not there. I 4 notifications listed next to t… (read more)

I've downloaded a calendar file 4 times from a website. I've checked all of my 2 download folders with internet and SD card. Not there. I 4 notifications listed next to the Firefox shortcut. Where the hell did Firefox send the files and how do I deal with the notifications. Not listed when I go into the settings. Beyond frustrating. Shouldn't be this hard. Urgh.

Asked by davidjsullivan8 2 days ago

Last reply by Paul 23 hours ago

Import subfolders from Thunderbird 102 to 114

I just installed Beta 114. I currently have a Thunderbird 102 installation with a POP Account. There are three subfolders to the Inbox on that POP account. I would lik… (read more)

I just installed Beta 114. I currently have a Thunderbird 102 installation with a POP Account. There are three subfolders to the Inbox on that POP account. I would like to import the folders and messages to the 114 installation but haven't been able to figure out how to do that. When I added that account to 114 I used IMAP instead of POP.

Thank you.

Asked by doug0928 1 day ago

Last reply by Wayne Mery 1 day ago

When will TB have a migration software to EXCHANGE PROTOCOL avilable?

I have several email accounts with my domain at Godaddy. They say I must change from POP/IMAC to EXCHANGE PROTOCOL to see my email. When will there be a software solution… (read more)

I have several email accounts with my domain at Godaddy. They say I must change from POP/IMAC to EXCHANGE PROTOCOL to see my email. When will there be a software solution for TB to change the emails to EXCHANGE automatically?

Asked by Dell82 2 days ago

Last reply by david 2 days ago

New Thunderbird Version

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further… (read more)

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further action at a later date. Is there anyway to recover my lost emails? Can I go back to the old version, and will my lost emails be recovered there?

Gwen Barry

Asked by gwenb 3 days ago

Last reply by Wayne Mery 2 days ago

Set up Thunderbird email

I am trying to set up a new Thunderbird email account using pop3.gotadsl.co.uk port 110 and smtp-auth.gotadsl.co.uk port 25 which are the settings I have been using for y… (read more)

I am trying to set up a new Thunderbird email account using pop3.gotadsl.co.uk port 110 and smtp-auth.gotadsl.co.uk port 25 which are the settings I have been using for years on my old Livemail account. Thunderbird recognises these settings but warns me that pop3 and smtp-auth do not use encryption and as such could expose my password and private information, Can you please advise me what settings I can use. Many thanks.

Asked by anne74 3 days ago

Last reply by david 2 days ago

Where should I put MsgFilterRules.dat in TB 102?

I have been using TB for many years. In previous version, filter rules data were stored in: MsgFIlterRules.dat file. I find no such file in TB 102. I can copy the MsgF… (read more)

I have been using TB for many years. In previous version, filter rules data were stored in: MsgFIlterRules.dat file. I find no such file in TB 102. I can copy the MsgFilterRules.dat file from a previous installation, but where should I put it? The folder arrangement of TB 102 seem quite different from that of my previous version, which was 78. I am using MX linux 21.3.

Asked by faure212 2 days ago

Last reply by david 2 days ago

Missing Folders/subfolders

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed… (read more)

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed and all my current inbox messages are there but i cannot find my folders and their subs, this is how I pay my monthly bills, with each folder representing the summation of bill paying for several years. My reciepts of payment as well as pass information is in those folders and my bills have to be paid on the 1st. I had years of data in there and I cannot find it. Please help, fast. Thanks, Arthur

Asked by arthurkelly 5 days ago

Last reply by Marc T 2 days ago

Thunderbird will not import from previous profile--gives error message

Attempts to import from a previous [recent] profile generate this error message: uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Compon… (read more)

Attempts to import from a previous [recent] profile generate this error message:

uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Component returned failure code: 0x80550013 [nsIMsgFolder.createSubfolder]", result: 2153054227, filename: "resource:///modules/ThunderbirdProfileImporter.jsm", lineNumber: 725, columnNumber: 0, data: null, stack: "_importMailMessagesToLocal@resource:///modules/ThunderbirdProfileImporter.jsm:725:31\nstartImport@resource:///modules/ThunderbirdProfileImporter.jsm:146:12\nstartImport@chrome://messenger/content/aboutImport.js:701:30\nonclick@about:import#:1:19\n", location: XPCWrappedNative_NoHelper }

Can anyone decipher this?

Asked by bob348 3 days ago

Last reply by david 2 days ago

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one.

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc.… (read more)

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

Asked by Glen Anderson 2 days ago

Last reply by Dropa 2 days ago