Can't download pdfs

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Goog… (read more)

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Open 3 20

How can I get the old tabs at the top of the page back, like before, in words I can understand.

I want the multiple tabs back at the top. I haven't been able to follow any directions online because either I don't know what words/places are, or the place I'm supposed… (read more)

I want the multiple tabs back at the top. I haven't been able to follow any directions online because either I don't know what words/places are, or the place I'm supposed to click on doesn't exist. I'm using Chrome at the moment, but would like to go back to Firefox if there is an easy fix.

Open 1

I'm getting an error after upgrading to thunderbird 153.0.2esr saving an email to a local folder on my PC "Unspecified error; Error Moving File or Folder"

I found a bug in Thunderbird 153.0.2esr version that wasn't a problem in previous versions. When I drag an email from Thunderbird into a folder in Windows File Explorer … (read more)

I found a bug in Thunderbird 153.0.2esr version that wasn't a problem in previous versions. When I drag an email from Thunderbird into a folder in Windows File Explorer (Windows 10 PC), when I drop the email into the folder, I get an error box titled :Error Moving File or Folder", with the contents with a large red X and text "Unspecified error".

The workaround is to right-click the selected email(s) and choose "Save As...".

Anybody else here able to reproduce this and confirm it is a bug?

Open 2 3 10

Setting up email on a different computer: configuration failure

I succeeded in the Thunderbird transfer method described in these forums when bunging it on an old Win10 laptop. When I come to try the same on a new Win11 PC however, se… (read more)

I succeeded in the Thunderbird transfer method described in these forums when bunging it on an old Win10 laptop. When I come to try the same on a new Win11 PC however, setting up an existing email address simply fails. I get as far, in the Set Up Your Existing Email Address page as "Configuration found at email provider" but can proceed no further as I get the message "Unable to log in at server. Probably wrong configuration, username or password" The setup on my old PC is gone now, it finally gave up the ghost, I have email on the old Win10 laptop but that's far from ideal. Additional facts: it's an ntlworld email address; there's a possibility the password may be redundant (so many of these to be found when a PC is on its last legs) How do I get it onto this Win11 PC?

Open 4 50

Home display recent shortcoming

Hi, On previous releases of firefox I could load 8 items across the home display. After upgrading I can only get 5 items and I can't find a way to increase this. I'm a ne… (read more)

Hi, On previous releases of firefox I could load 8 items across the home display. After upgrading I can only get 5 items and I can't find a way to increase this. I'm a new user so maybe I'm just dumb but I would appreciate some help. linux/ubuntu/firefox desktop. mike_a

Open 1

For 2 days cannot connect to "Dailymail.com" web site.

Following is what I see on the screen: Home Last updated: 04:43 EDT, 7 August 2026 US EditionDrop Down Arrow Icon Select Edition UK US AU US edition logo You're viewing t… (read more)

Following is what I see on the screen:

Home Last updated: 04:43 EDT, 7 August 2026 US EditionDrop Down Arrow Icon Select Edition UK US AU US edition logo You're viewing the US editionYou can switch to the UK or AU homepage at any time using this menu. Login Daily Mail Logo

   Home
   US Showbiz
   TV
   Sports
   US Politics
   Royals
   News
   Crime Desk
   Lifestyle
   Money
   U.K.
   Buyline
   Games
   Latest Headlines
   Podcasts
   Video

Thank you

Open 1

The AI chatbot providers in sidebar disappered

After updating to the smart window(beta), the AI chatbot providers in sidebar cannot be found, if it is possible, please add it back, it is so useful. And the new feature… (read more)

After updating to the smart window(beta), the AI chatbot providers in sidebar cannot be found, if it is possible, please add it back, it is so useful. And the new features look pretty nice, cheers

Open 1

Failed to run Firefox in headless mode under Ubuntu

Anyone succeed with running Firefox in headless mode under Ubuntu? I tried: firefox --headless --safe-mode -P headless https://quan.hoabinh.vn but got this error: [1254… (read more)

Anyone succeed with running Firefox in headless mode under Ubuntu?

I tried:

firefox --headless --safe-mode -P headless https://quan.hoabinh.vn

but got this error:

[12545] Sandbox: CanCreateUserNamespace() unshare(CLONE_NEWPID): EPERM

      • You are running in headless mode.

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt

I installed Firefox as from "https://packages.mozilla.org/apt" repo.

Open 4

Message that slows down connecting to other sites

Until I close the following message that appears on Firefox Screen other apps are slow or won't open. Box with Red X - This profile was last used with a newer version of … (read more)

Until I close the following message that appears on Firefox Screen other apps are slow or won't open.

Box with Red X - This profile was last used with a newer version of this application. Please create a new profile. OK

I followed the directions to CREATE A NEW FIREFOX PROFILE.... ,, created as Personal #1 & Personal #2 perhaps I did something wrong......Help!!!!

Open 1

My firefox screen is frozen by a message from "systemsecurity-pro" that my iphone has been hacked. I think this is a scam and don't want to tap the "OK" button.

My firefox screen on my iphone 15 is frozen by a message from "systemsecurity-pro" that my iphone has been hacked. I think this is a scam and don't want to tap the "OK" … (read more)

My firefox screen on my iphone 15 is frozen by a message from "systemsecurity-pro" that my iphone has been hacked. I think this is a scam and don't want to tap the "OK" button. What should I do?

Open 1

Can no longer drag and drop email attachments from emails to folders after 153esr update

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I… (read more)

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment.

I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices.

I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years.

I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.

Open 2 19 40

Inspect close button is partially unclickable.

Hi Team, In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears arou… (read more)

Hi Team,

In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears around the button. Could you please take a look?

Thank you

Open 8 49

After 5 years of using Firefox I can't log in to my email account on this computer and need your help.

I have used [email removed by moderator] for all my emails and have opened them on Firefox on this computer but can no longer login to see them. All emails are available … (read more)

I have used [email removed by moderator] for all my emails and have opened them on Firefox on this computer but can no longer login to see them. All emails are available on my i-phone and I use i-cloud for storage. I would greatly appreciate your help.

Open 1