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When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the rig… (read more)

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear I searched carefully online but couldn't find a solution Please provide a solution Can you provide an email address? I can take a screenshot to illustrate the situation My email address bestfinder@foxmail.com thank you HALE

Asked by Bestfinder Hale 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Odd icons show up on desktop

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have neve… (read more)

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

Asked by Maggie White 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

display an insecure content on a secure page

I had my application running on the Firefox earlier version where the an insecure content loaded over http from my server was being displayed on my webpage which is on ht… (read more)

I had my application running on the Firefox earlier version where the an insecure content loaded over http from my server was being displayed on my webpage which is on https.

But with the latest versions of firefox this solution is no more working. For example the below i have a pic loaded from my server path say http://10.16.15.2:9181/pic/Pic?id=41234 .Now i need this to be displayed on my secure web page application, but the firefox browser is automatically converting to a https path. See the output from the debugger console

" Mixed Content: Upgrading insecure display request ‘http://10.16.15.2:9181/pic/Pic?id=41234’ to use ‘https’ "

Kindly suggest a way to disable this auto conversion in the latest versions of firefox, as i have no option to update the front-end or back-end of my application.

Thanks for your help in advance

Asked by Subin Vasanthan 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Autofill is always full of links or usernames that have no relation to the site.

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links… (read more)

For a while now i click on a username box and the drop down menu is full of links relating to the site e.g when i use reddit, the username drop down menu is full of links i have copied in the past and usernames from other sites.

Asked by lanky 1 week ago

Last reply by TyDraniu 1 week ago

Denied access to my mail accounts and MyHeritageaccount

Page seems to freeze, and mail/google-acces denied out of nowhere. Same message when trying to log in to MyHeritage. Message someone changed phonenumber recently. I didn´… (read more)

Page seems to freeze, and mail/google-acces denied out of nowhere. Same message when trying to log in to MyHeritage. Message someone changed phonenumber recently. I didn´t. I am accessing internet via cable to Iphone. No wifi or bluetooth. I suspect someone is trying to get illegitimate access.

Asked by elledyring 1 week ago

Last reply by markwarner22 1 week ago

several blocked websites

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked. I've attached a screenshot This has happened with… (read more)

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked.

I've attached a screenshot

This has happened with other websites too

Asked by smp818 1 week ago

Last reply by NoahSUMO 1 week ago

"This Connection is Untrusted" displayed for all website queries

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1 Any queries to legitimate websites such as Go… (read more)

Attempting to upgrade and recommission an old HP laptop not used in several years. Currently running Firefox Version 41.0.1

Any queries to legitimate websites such as Google or Mozilla, return a "This Connection is Untrusted" display screen. Firefox security settings have been changed to lowest security, and problem persists.

It isn't that Firefox isn't reaching the websites... it's that some security setting recognizing the security certificates (like Mozilla's) is broken... and I can't get past it... even to be able to download a new browser version.

Asked by reedh1 1 week ago

Last reply by cor-el 1 week ago

dns over https

I cannot find current instructions for changing 'dns over https' default resolver. The only instructions I've found reference 'Settings', 'General', 'Network Settings' an… (read more)

I cannot find current instructions for changing 'dns over https' default resolver. The only instructions I've found reference 'Settings', 'General', 'Network Settings' and 'Configure Proxy Access to the Internet'.

DNS over https isn't located there with FF 132.

How do I change the default resolver to custom resolver?

Asked by grsjr-skep 1 week ago

Last reply by cor-el 1 week ago

Self-Signed SSL Certificates (aka reply to your "world view" argument)

How might I become a trusted SSL certificate issuer? You guys have really been shaking things up the past few years, so that certificates have been the biggest pain in th… (read more)

How might I become a trusted SSL certificate issuer? You guys have really been shaking things up the past few years, so that certificates have been the biggest pain in the ass of all time. Do I have to reinvent the entire internet just to sell products online? My 4096 bit SSL certificates generated with openssl have 8x more robust encryption than most of the bilge on the internet, and in a lot of cases, 16x more robust encryption, but your browsers shoot everything down -- literally everything.

People have to make money, guys -- you don't really understand. Nobody cares about your "world view." I don't do business with any of you, you're not the government, I need a secure encrypted website to sell online, but you won't stop complaining that my SSL certificates are somehow "untrusted." I think you have mistaken "untrusted" for "uncrackable by current state of the art," because rumor has it that Google's quantum computer has difficulty cracking 2048 bit SSL certificates.

Why do you need to crack everybody's website encryption anyway? Are you trying to intercept financial transactions? How does that make you more trustworthy than me who doesn't hack anyone? I just want to sell my products in an online storefront. I think you guys really need to get off of your moral high horse, because you seem like the enemy to just about everyone I've ever talked to in my life.

Don't be surprised when I release my own browser and start blocking your crappy 256 bit SSL certificates for being inferior and "insecure." I've kind of had it with Firefox, Chromium, Chrome, Edge, etc... It seems like a colossal waste of time for me to have to release my own damned browser just to sell a freaking t-shirt online in America. This is really capitalism at its worst.

Asked by John E Petersen 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Expired certificate to updates.tb.ask.com

Recently I started using Bit Defender. I have been getting these security messages: Suspicious connection blocked now Feature: Online Threat Prevention firefox.exe att… (read more)

Recently I started using Bit Defender. I have been getting these security messages: Suspicious connection blocked now

Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an expired certificate to updates.tb.ask.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk

Asked by jameshenright 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

repetitive antivirus request popups

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return i… (read more)

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return immediately. I have not changed any settings, added/deleted programs. My Firefox is up to date. I have run Windows security and my Bit Defender program with no detection(s) noted.

Asked by drvansteiner 1 week ago

Last reply by James 1 week ago

locational services

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox: "If you want to view … (read more)

My bank changed their system and I cannot download my statements. I get a message "No pdf content found." The bank says it is because of Firefox:

"If you want to view them with Firefox with this update you would need to go into your preferences and allow locational services with our website. Firefox is automatically designed to block third party cookies and unless you go in and allow them for our website it will not work with this browsers. Google Chrome and Microsoft edge allows for them which is why for our site they are recommend. We did update our website for security reasons which does mean any time there is an update someone using Firefox would have to go in each time to allow locational services for our site each time. That is a design with Firefox that choose to have in place. "

This is from www.firstinternetbank.com

How can I fix this? I could not find how to change "locational services"

Asked by dixiesommers 2 weeks ago

Last reply by cor-el 1 week ago

new Thunderbird version Approval required

Hi Thunderbird Support Team, I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval requir… (read more)

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Asked by jenny.chen 2 months ago

Last reply by Wayne Mery 1 week ago