Showing questions tagged: Show all questions

My browser is being managed by "my organization"

I wasn't quite sure what topic to put my question in, but I have the following problem: I recently went into my browser settings and saw this(I attached screenshot). what… (read more)

I wasn't quite sure what topic to put my question in, but I have the following problem: I recently went into my browser settings and saw this(I attached screenshot). what does this mean? my browser shouldn't be managed by any organization, because it's my personal computer... I thought it might be because of the vpn, but I already uninstalled vpn, but that didn't help.

Asked by veronica.verbenna 1 month ago

Last reply by TyDraniu 3 weeks ago

UNWANTED MESSAGES BEING RECEIVED

i AM RECEIVING EMAILS ALL DAY LONG FROM SECUREDJOINTNETWORK TELLING MY SYSTEM IS INFECTED.. MY SECURITY PREVENTS THAT i WANT THESE NOTICES STOPPED, BUT DON'T KNOW HOW T… (read more)

i AM RECEIVING EMAILS ALL DAY LONG FROM SECUREDJOINTNETWORK TELLING MY SYSTEM IS INFECTED.. MY SECURITY PREVENTS THAT i WANT THESE NOTICES STOPPED, BUT DON'T KNOW HOW TO DO IT.

Asked by Donald Rittenhouse 2 months ago

Last reply by James 2 months ago

Chose the wrong button result I think said lcd not available

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message… (read more)

Today as usual went to open Firefox but made the wrong choice instead of choosing do you want to allow fire fox to be your browser I chose the wrong button result message came up cannot open I think it was something like can not use I think it was like lcd.If that makes sense please help

Asked by maritom 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Clarification on Adding Username and Password to Proxy Settings

Subject: Clarification on Adding Username and Password to Proxy Settings Dear Firefox Support Team, I hope this message finds you well. I am reaching out to seek cl… (read more)

Subject: Clarification on Adding Username and Password to Proxy Settings

Dear Firefox Support Team,

I hope this message finds you well. I am reaching out to seek clarification regarding the configuration of proxy settings in Firefox. Specifically, I would like to understand how to include a username and password along with the IP and port address when configuring a proxy server.

Currently, I can enter the IP and port address in the network settings, but I am unsure how to include authentication details, such as a username and password, for proxies that require them. Is this feature natively supported in Firefox, and if so, could you please guide me through the steps to set it up?

Thank you for your assistance, and I look forward to your response.

Best regards, Emmanuel

Asked by emmamikky19 2 months ago

Last reply by cor-el 2 months ago

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any po… (read more)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 1 month ago

Last reply by James 1 month ago

all of my open tabs are gone after i relaunch firefox

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my … (read more)

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my tabs and why this is happening, what is the reason for that? Thank you in advance.

Best Regards to all of your team and Happy Holidays.


Metodi

Asked by spawn_neo 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Certificate Question

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization." When I click on that, it shows the word "Certificat… (read more)

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Asked by joandarren 2 months ago

Last reply by cor-el 2 months ago