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Thunderbird solutions don,'t give answers just the problems people are having it's so frustrating all I want is either a password reminder or reset , simple you may think but no Thunderbird make it difficult to contact and many just like me are going around in circles, please send me a reset via my e mail [edited email from community support forum] I've got my fingers crossed!!

Hello Thunderbird Support,

I’m having a recurring issue with Thunderbird continuously showing a Google login popup, even though I’ve already removed the Gmail account from Thunderbird.

Here’s what I’ve tried so far:

Deleted all Gmail accounts from Account Settings.

Removed all saved passwords (including OAuth tokens) from the Password Manager.

Deleted these files in the Thunderbird profile folder: logins.json, logins-backup.json, key4.db, cert9.db, pkcs11.txt

Deleted Gmail folders from ImapMail and Mail.

Checked “Manage Identities” and “Outgoing Server (SMTP)” — no Gmail entries remain.

Restarted Thunderbird multiple times.

Despite all this, the Google verification window (accounts.google.com) still appears when Thunderbird starts.

It looks like Thunderbird is keeping a hidden OAuth reference to the old Gmail account somewhere in the configuration files. Could you please help me identify how to fully remove this cached Gmail authentication so the popup no longer appears?

Thank you for your time and assistance.

Best regards, Khaled Ben Ali info@baktradingtn.com

All my "hotmail" accounts, I can not get passed "Authentication" message reads "Authentication failed. Please check the username and password (exchange auth error)

looked up sources best solution would be to try manual mode; states: "At the bottom of the left pane, click the Account Actions button and select Add Mail Account…." My version I don't have this option

Hello I have been using Thunderbird forever it seems I am having issues with signing in to my email accounts, I have two main emails, one is: shaker0442@gmail.com, and other is: 0442taterhead@gmail.com My main email is shaker0442@gmail.com and I can't get Thunderbird to recognize my password, and I can't get it to load, and I don't know why, do you have the shaker0442 locked out?? Please help!!! I can only get email from 0442taterhead@gmail.com.... Thank You Bob Jack

Hi, I use thunderbird 140.6.0 esr for Linux (Debian 12 with KDE 5). After opening Thunderbird, I am asked for the password to retrieve mail. If I make a mistake when typing it in, I have no chance to correct the password and have to restart TB. There is a correction window for the SENT password.

Hello. Unfortunately, I accidentally deleted my Thunderbird email program. How can I recover my email? Unfortunately, I forgot my password. Could you send me my password to my email address?

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Sending of password for user lehmannc@hispeed.ch did not succeed. Mail server pop.hispeed.ch responded: [AUTH] Authentication failed.

Recently I changed my Gmail password and Thunderbird keeps asking me to allow thunderbird to access my Google account; see attached image. I can NOT find Allow any place. (I now read my Gmail on the web.)

Thank you for your help.

Ernie

For the past 2 weeks, I cannot sign in to my Thunderbird email. I just keep getting a pop-up saying that my password doesnt work. I want to continue with Thunderbird but I am stuck and don't know how to solve the problem. Thank you, Karen

Hi, I'm surprised to find that by clicking several times on 'annull' on Tb sign-in, anyone using my PC gets access to my mails. The only way i've found to protect my mails is the password on Windows lock screen. I'd like to protect my mails as with other accounts eg Firefox password.

Thunderbird is not asking me for my password for the following addresses - [edited]@consultant.com , [edited]@mail.com and [edited]@mail.com

Security Settings are as follows for the above

Connection security : SSL/TLS

Authentication method : Normal password

non riesco piu'ad accedere a Thunderbird prima attraverso il browser mi chiedeva l'identificativo e passoword di yahoo.it ora invece con la richiesta della password principale non riesco a fare piu'nulla e non si accede

Every time I try to access my email account I get a message that the "email account failed" and asks for my password (and sometimes new password). But when I enter the password I keep getting the same error message!

On my new computer I have a Thunderbird Icon. When I click on it to see my Emails I am getting a message to login and fill in my pasword. Now you are telling me there is no pasword. The internet provider Orange .fr doesn't know anything about a pasword either. I have still access to Thunderbird trough my old computer so I can still communicate with you. re. Johan V.

我在outlook中开启了无密码模式，通过authenticator验证。然后我在thunderbird中添加outlook邮箱时，通过authenticator验证以后，接下来就提示请输入邮箱账户密码。但是我的邮箱已经没有密码了。当我把authenticator关闭掉，改成密码模式以后，我在thunderbird输入密码后，提示 验证失败。请检查用户名和密码 。

之前有一次我在添加邮箱的时候，界面突然卡住，那个加载中的⭕一直在旋转，我等了很久都没反应。然后我就强制关闭了thunderbird，后续我再添加邮箱到thunderbird中的时候，就出现如上的错误了。