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This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

I start FF in safe-mode. I open a local page which includes only one URL. When I hover on this link I see (`tcpdump`) a DNS lookup being performed for this domain. I followed the suggestions from Mozilla but I still see this.

How do I stop this access.

I use FF "156.0 (64-bit)" on Fedora 44.

TIA

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open button.

Before the latest Firefox update, I could simply double click on files to upload. This workflow was much faster.

If I go to about:config, and search for: widget.use-xdg-desktop-portal.file-picker, I can change the value from 0 to 2, and then I can upload files by double clicking. However, then Firefox forgets my last upload location, and always opens in the home folder.

If I set it back to 0, it remembers my last upload location, but I can't double click to open files.

My current Firefox version is 152.0.1. Any help would be appreciated. Thanks.

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Hello! I'm on Debian, and there Firefox ESR is the default browser, it is now basically unusable as it is so out of date that Cloudflare Turnstile no longer works.

This is a major problem.

I have opened a ticket over at Cloudflare, but they have not commented at all on the problems: https://community.cloudflare.com/t/turnstile-not-woring-for-the-last-few-days/939637

Thank you for your time.

This has been in the last month or so. It will freeze up and I can't break out of it. Last time it froze the whole computer and I had to power down and restart. There must be something that changed. And there must be some way for me to be able to quit when this happens. Last time it was on a video call with my 104 year old mother and it is very annoying. The whole thing froze and I had to restart the computer and when I got it back up, she was off. I need some way to break out so I don't have to do a complete restart. t.

Hello all, thank you in advance for your time. I've got a Lenovo running Linux (Zorin, an Ubuntu branch)

Crashes have been more and more frequent over the last couple weeks. Usually it closes only Firefox, sometimes it throws me back to the login screen, and rarely the computer crashes entirely. I've been trying to pin down the source of the crashes -- it hasn't only been Firefox, but most of the crashes are while FF is open.

THIS tab keeps crashing, as I type.

It seems to happen more often when I'm watching video.

Here are all the crash IDs within the last 24 hours: bp-dfb0bd40-4ce6-41bd-b9cb-ad0510260913 13/09/2026, 11:15 View bp-50a8400a-3439-4af4-b5c7-6e60f0260913 13/09/2026, 11:15 View bp-0893e979-6a06-40cc-ad0b-757210260913 13/09/2026, 11:15 View bp-8a1bbc36-9c1d-412c-a2cf-c4c040260913 13/09/2026, 11:15 View bp-4c97e699-dee7-470f-9f82-855760260913 13/09/2026, 11:15 View bp-4526b2af-908a-45be-89ae-293ef0260913 13/09/2026, 11:08 View bp-60af27d7-aeef-4761-b86e-7595a0260913 13/09/2026, 11:08 View bp-25b42dd1-3f54-4be4-bde7-801f60260913 13/09/2026, 11:08 View bp-e92ad4f9-b7d3-453e-8c5a-066910260913 13/09/2026, 11:08 View bp-d19f0c4c-9eb7-45d1-a7e7-978d90260913 13/09/2026, 11:08 View bp-b212719f-1daa-459c-8491-2c6cb0260913 13/09/2026, 11:08 View bp-9effc3ad-0b73-43d2-839c-805a00260913 13/09/2026, 11:08 View bp-7e5b6de1-7a84-48ad-86c0-e07510260913 13/09/2026, 11:08 View bp-271c4c4f-9f81-480a-9815-5f5bf0260913 13/09/2026, 11:08 View bp-956cef3e-25a1-4a8c-b7e1-668be0260913 13/09/2026, 11:08 View bp-92a596e6-edc8-4920-9365-6e3e00260913 13/09/2026, 11:08 View bp-6e309137-bf0a-4ee1-8ddf-492b20260913 13/09/2026, 11:08 View bp-d3eadcae-1967-4c31-856f-284f80260913 13/09/2026, 11:08 View bp-e319008d-d7e3-4354-95db-846e10260913 13/09/2026, 11:08 View bp-ce80cf98-4aad-46ee-a2a2-40ccf0260913 13/09/2026, 11:08 View bp-41734b4e-09d0-4dfe-ab7a-c74400260913 13/09/2026, 11:08 View bp-37752c09-a2ae-4f35-8ee6-62ee60260913 13/09/2026, 11:08 View bp-01aed5a5-d3da-4551-9646-eb73d0260913 13/09/2026, 11:08 View bp-0d52d173-f46d-4d5c-b723-441930260913 13/09/2026, 11:08 View bp-5a9507dd-21f3-4be3-8d68-ad70f0260913 13/09/2026, 11:08 View bp-0a5b5b7c-6400-41f7-ba67-c881b0260913 13/09/2026, 11:08 View bp-2ff2f687-e231-4ac5-925a-fde060260913 13/09/2026, 11:08 View bp-1c9a1836-3ebe-40bd-ac76-182850260913 13/09/2026, 11:08 View bp-f4bbc332-be5c-48f7-8e6e-c008a0260913 13/09/2026, 11:08 View bp-807e438c-9bb1-4056-b67b-48e870260913 13/09/2026, 11:08 View bp-b422a84c-4096-4ab8-926c-d63030260913 13/09/2026, 11:08 View bp-9740f00f-a1ac-4fce-96b3-704940260913 13/09/2026, 11:08 View bp-0a571a75-602f-4802-98df-22ee30260913 13/09/2026, 11:08 View bp-5f7a41ac-f92a-42b3-96bc-6dda70260913 13/09/2026, 11:08 View bp-d81a88f6-3da4-4e15-8669-352390260913 13/09/2026, 11:08 View bp-324a6102-496b-4724-9deb-3532f0260913 13/09/2026, 11:08 View bp-40969791-0669-4158-abd6-b57230260913 13/09/2026, 11:08 View bp-7b5c8e37-6cfe-4027-9bd1-fc0d80260913 13/09/2026, 11:08 View bp-62dbac62-1feb-47a6-be53-bd8b10260913 13/09/2026, 11:08 View bp-9197029c-0719-4294-bc37-e7f320260913 13/09/2026, 11:08 View bp-941d7f54-5b2e-4783-83f2-66c330260913 13/09/2026, 11:08 View bp-00202476-8680-4295-8a76-a97db0260913 13/09/2026, 11:08 View bp-027dfa8e-f3e1-44e9-a405-1ae350260913 13/09/2026, 11:08 View bp-369f58c9-4456-4578-977e-49cfe0260913 13/09/2026, 11:08 View bp-78c25147-3a9c-4ad8-9210-eb0ca0260913 13/09/2026, 11:07 View bp-f1f4b2b3-0885-4259-8dd3-bfa700260913 13/09/2026, 11:07 View bp-72d20621-92ea-417a-b063-deba40260913 13/09/2026, 11:07 View bp-721a4c72-ab3c-4ea0-8428-72b6d0260913 13/09/2026, 11:07 View bp-ffb02689-cb96-48e2-ab89-1c7f10260913 13/09/2026, 11:07 View bp-407b7ac2-8d4c-404d-974a-96d790260912 13/09/2026, 0:37 View bp-9decd8ef-b380-4bfe-8264-6841b0260911 11/09/2026, 22:40 View bp-c9a8eae8-8723-48ba-aab0-48db10260908 08/09/2026, 22:57 View bp-e0ac525c-a6c7-4af5-abe8-0ab5e0260913 13/09/2026, 11:16 View bp-91be494d-2e41-42b7-9330-e49630260913

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://support.mozilla.org/en-US/questions/1588804, similar postings can also be found with you search engine.

As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.

• it happens for the default account only,
• there're no filters at all in TB,
• junk detection is disabled,
• Settings->General Storage is all disabled,
• (account)->Settings->Server Settings has checked "move deleted messages to trash",
• (account)->Settings->Storage is all disabled,
• Inbox->Properties "Repair folder" does not help,
• Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
• exactly same behaviour when starting TB in save mode,
• manually deleting all *.msf files (for inbox) does not help,
• manually deleting xulstore.json does not help,

Additional notes, which are not related to the problem, IMHO:

• IMAP on port 993,
• no other clients anywhere are connected to that account,
• TB configured for more than 10 accounts, more than 500 folders and sub-folders,
• host with > 16GB RAM, TB uses 3GB virt,
• problem observerd in older TB also, at least 13x.x

I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)

Thanks.

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

What do I have to do to get help in this Forum? This is the second time I've posted a Question seeking help, and yet again it is being ignored. Do I have join some secret clique or group? If so please tell me?

Due to issues with upgrading from Ubuntu 24.04.1 to 26.04.1, I decided to just start from scratch with a new clean install.

After finalising the install, I copied across my Thunderbird data to the new partition, merging directories as the data copied across. But, somewhere in the transfer I lost about the last two years emails, with only emails up until 12/24 being available.

There are a lot a important emails I need to recover, and I'm guessing they're still on my PC, in the old partition, and I desperately need help to recover them.

Hello,

It seems that Firefox has lost the ability to clear cookies on exit without also clearing history. This affects the current version, 153, but I started observing it a few versions back, maybe around 148.

In Settings -> Privacy and Security, if I select "Clear cookies and site data every time you close Firefox", this automatically enables "Clear history when Firefox closes". If I unselect the latter, the former also becomes unselected.

I would like to clear site cookies and data whenever I close Firefox, but not browsing history. I'm sure this used to be possible in the past. Is it an intended change that this is no longer possible, or is it a mistake?

Thank you.

Not a question.

I needed to file a bug report so I went into settings to figure out what version I was on, only to be met with this useless view (see attached).

"About Firefox" contains no information whatsoever about Firefox. Who made this choice, and why? How is "let's show nothing at all on this page" a decision a product has made?

In my nightly broswer Codeberg opens once when I click to go to a repository the tab keeps loading and does not stop and can't accesss anything then. In Firefox I don't have that problem at all only in Nightly then in Nightly my Facebook emoji's does not show but again in Firefox it does.

So when I start to type `dis` in the URL bar to bring up Discord (yes, I use the Web version), I've started to see `Manage AI Controls`. This makes no sense to me. I have all those set to block. And `dis` doesn't appear at all anywhere in that setting title. Yet when I start typing in `ai`, that setting doesn't come up.

Something is fishy here.

This is v154.0.1 on Debian/Testing, from Mozilla repository.