Showing questions tagged: Show all questions

I am confused by all the intructions to set up a new Thunderbird account. Is there someone who can walk me through this?

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's o… (read more)

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

Asked by Alicia Bay Laurel 1 week ago

Last reply by Rick 1 week ago

Unable to update Firefox 137

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see… (read more)

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

Asked by Joseph Smith 3 weeks ago

Last reply by Mike Kaply 3 weeks ago

Change the colors of the bookmarks sidebar

Since the latest Firefox update, the color of the letters appears black on a gray background, making them invisible. How can I change the colors of the bookmarks sidebar?… (read more)

Since the latest Firefox update, the color of the letters appears black on a gray background, making them invisible. How can I change the colors of the bookmarks sidebar? Thanks in advance.

Asked by olivier.rouy 5 months ago

Last reply by Paul 5 months ago

Windows: Two uninstall lists appear when you install an update

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw… (read more)

When I custom installed to a different path,I didn't have the service installed,and when I encountered an update,I manually updated and restarted Firefox Brower,and I saw two uninstall lists in the control panel uninstall list.

Asked by H1e1 4 months ago

Last reply by Agent virtuel 4 months ago

old topic latest firefox os software for smartphone

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to as… (read more)

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to ask phone manufacturer?

Asked by Krystian Grochólski 2 weeks ago

Last reply by James 2 weeks ago

AI and copilot

re: AI and copilot Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performa… (read more)

re: AI and copilot


Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performance). For instance, on my Google Search page, my contact list is being blocked by a panel connected with this new installation, and is losing me access to my Contacts. How can I solve this problem, please.

If possible, I would like this programme removed from my compure

Asked by colkins 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Portable Version

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system? We kindly ask… (read more)

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system?

We kindly ask you to start releasing a portable version.

Thanks for your understanding.

Best wishes.

Asked by Inspiratio Aeterna 5 months ago

Last reply by jeff-g 5 months ago

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM! HOW to move Verticval Tabs from the Left Side of the Page back to thr TOP?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0 I saw a Video on YouTube that said Vertical Tabs … (read more)

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

Asked by ckj_usa 1 month ago

Last reply by MarkRH 1 month ago

Compacting error after converting from ESR to Release

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 1… (read more)

The other day I received an email from Mozilla suggesting I move from Thunderbird ESR to the Release version (Windows 11). I backed up my profile and installed Release 139.0.2. The following error is now popping up periodically in Thunderbird: "The folder 'Inbox on [myemailaddress]' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I do not think this message is really related to disk space (there's plenty available) or file write privileges since nothing should have changed. I see that others have encountered this message where Thunderbird is trying to compact other folders. However, I did not see a solution applicable to my situation.

Thank you, in advance, for any insight in getting rid of this error.

Asked by jer042000 5 months ago

Last reply by Wayne Mery 1 month ago