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Firefox windows not visible, minimisable, or maximisiable on desktop

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program… (read more)

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program open for days, with my conputer turned on and off multiple times with no issues.

Today I booted a game I installed yesterday on my computer and played for a few hours, after closing the game, both my Firefox windows became completely inaccessible.

I've tried closing firefox, restarting my computer, letting Firefox create a new xulstore file and nothing has worked. I can't see the window, I can't make it active. It's permanently minimised.

It spikes Desktops Windows Manager to 100% GPU usage, it makes my PC lag and run slow, and I can't do anything in the browser cause the window won't stay open or up. I can't even open the old window and then a new one, it stays minimised and I can only see the preview by hovering my mouse over it.

I've tried GPU driver updates, I tried anti virus scanning, and I've tried opening another browser which did work. But Firefox is the one with all my saved settings and preferred browser. I also can't see the Firefox window at all when using the window key + TAB to check my desktop, but it does show up on Task Manager as running.

Please help me restore my program. I'm making this on my phones firefox browser which is running fine

Asked by Kiramin 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

screen touch causes unintended page refresh

Every so often (about 5 times a day?) when I tap the screen, Firefox initiates a page refresh as if I've swiped down from the top of the page. The refresh icon appears fu… (read more)

Every so often (about 5 times a day?) when I tap the screen, Firefox initiates a page refresh as if I've swiped down from the top of the page. The refresh icon appears fully pulled down, and if I catch it before I release my finger, I can swipe back up to cancel the refresh. It seems to happen on some sites more than others, but I can't find a pattern or reproduce it reliably (maybe it happens more on sites that don't scroll down so the page is always at the top?). I managed to catch a video of it happening, but I don't see a place to upload it.

Asked by Will 5 months ago

Last reply by elkianlionblood 3 months ago

Since the 143 update most tabs stop working the next day

I know this probably sounds odd but I'm not imagining it. I like many people I live with many tabs open at once. Since the 143 update I come back to my computer the nex… (read more)

I know this probably sounds odd but I'm not imagining it. I like many people I live with many tabs open at once. Since the 143 update I come back to my computer the next morning and many of my tabs, specifically my gmail tab and many others will not work. (Oddly I've noticed some random tabs will still work, I have no idea why) I can close the tab and try to reopen gmail in a new tab and it just sits there trying to open but it will not. I've waited 20 minutes. Not until I close firefox and restore my last session will it again work properly. Is there a bug/glitch or is there some setting I need to adjust. I don't want to have to close my firefox everyday. Edge is not having this same issue, so I'm pretty sure it's not a problem with my specific machine. It's like Firefox just decides to quit when I go to bed. I know it sounds crazy.

Asked by miketortiz 3 months ago

Last reply by Mad Maks 3 months ago

Why is my Firefox using so much battery after the latest update?

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the br… (read more)

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the browser seems to consume more power even with just a few tabs open.

I’ve already tried:

Restarting my laptop

Disabling unnecessary extensions

Clearing cache

But the issue is still there. Is there any specific setting or workaround to reduce battery usage in the new update?

Thanks in advance!

Asked by Ava Mitchell 4 months ago

Last reply by TyDraniu 4 months ago

please use free chromium base instead of old and slow your own base

It's very frustrating to use Firefox as alternative to Chrome. It should be fast and reliable in browsing, which is fitting issues compared to chromium browsers like Chro… (read more)

It's very frustrating to use Firefox as alternative to Chrome. It should be fast and reliable in browsing, which is fitting issues compared to chromium browsers like Chrome, Brave. Thanks.

Asked by alakdoloi 3 months ago

Last reply by James 3 months ago

Automatic refresh/reload page after minimized firefox

When I want to buy something and my bank want to check payment I change firefox for bank app but firefox automaticaly reload the page. Same problem if I want to sign in … (read more)

When I want to buy something and my bank want to check payment I change firefox for bank app but firefox automaticaly reload the page. Same problem if I want to sign in somewhere and need pause or copy something from another app. The firefox always teload page and I have to start again. ONLY one help is divided screen. But it is not solution.

Asked by stu.cz 5 months ago

Last reply by Paul 4 months ago

Slow performance, noticeable lag when browsing, typing, etc.

Hi! I've had issues with Firefox now for quite a while and they only seem to be getting worse. Performance is really bad, it's lagging while browsing, especially infuria… (read more)

Hi!

I've had issues with Firefox now for quite a while and they only seem to be getting worse. Performance is really bad, it's lagging while browsing, especially infuriating when typing as the letters come out at a stuttering pace. I've tried disabling extensions one by one, I've tried troubleshoot mode and experienced no major difference.

If I can't solve this soon enough I won't be able to keep using Firefox, as the experience is so frustrating. And it would be a shame since I've come to like it quite much.

Thanks!

Asked by oli.bergstrom 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

no browser safe from AI?

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and dimi… (read more)

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and diminished performance at me? I'm also seeing articles stating that they plan on making it even worse with more AI. I'm supposed to let them steal my data and turn my browser into sludge with absolutely no benefit to myself? And they're asking me to donate to them on top of it???

Does anyone know of a viable Firefox alternative that isn't a chrome dupe?

Asked by preciousprecious96 1 month ago

Last reply by Paul 4 weeks ago

Random Error like 383.25 is not a valid value for Int32.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but sam… (read more)

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.

Asked by Jagvinder Singh Grover 5 months ago

Last reply by TyDraniu 5 months ago

Making Firefox an "AI browser" is a terrible decision

Having heard the news that Firefox's latest CEO wants to turn it into yet another AI-slop browser, I came to this forum to give feedback as an avid Firefox user over the … (read more)

Having heard the news that Firefox's latest CEO wants to turn it into yet another AI-slop browser, I came to this forum to give feedback as an avid Firefox user over the last 4-5 years. I can see I'm not alone either; there are tons of other users who seem to feel the same way I do.

This is a very, VERY bad decision. So far, every "AI update" that has already hit Firefox has done nothing but make the browser worse and more inefficient. A few months ago, Mozilla was getting hit by complaints from desktop users about memory usage skyrocketing due to the implementation of an AI chatbot into Firefox. Now they've added AI search engines among other things. And surprise, surprise--no one seems to actually want to use these features. Why should we, if all it does is make computers run slower, overheat, and doesn't actually answer any useful questions or contribute anything meaningful?

I'm baffled at Mr. Enzor-DeMeo saying he wants to go all-in on making Firefox an "AI browser" with his whole chest in the SAME week that Microsoft has had to lower their growth targets for AI-related sales, some of them up to 50%, because NO ONE seems to actually be buying AI products. You know, on account of (you guessed it) not finding them very useful.

Other people have already mentioned the myriad of other problems with AI too, so I won't touch on those too much, other than to agree that AI is a plagiarism machine that's doing serious environmental damage. What I WILL say is that I personally have been using Firefox all this time specifically because it's avoided the AI craze as much as other browsers, or at the very least, avoided making it "opt-out" instead of "opt-in" to the same degree. But if this changes in the near future and Firefox does become yet another inefficient AI slopfest of a browser, I may seriously rethink my loyalty to Firefox and switch back to Chrome instead. After all, there would be functionally no difference between the two browsers anyway!

Please rethink this decision and consider actually listening to user feedback going forward. If Mozilla actually wants to retain their userbase, I'm sure I'm not the only person thinking about dropping Firefox for Chrome in the future.

Asked by oyashirosamanotsukai 1 month ago

Last reply by Paul 4 weeks ago

galaxy tab soft keyboard space bar not working in firefox

when I type in the search bar of Firefox I have to double tap the space bar to get a single space. quiries for solutions tell me to toggle a non existent option. tried di… (read more)

when I type in the search bar of Firefox I have to double tap the space bar to get a single space. quiries for solutions tell me to toggle a non existent option. tried different soft keyboards still happens. turned off predictive text on Samsung keyboard and it solved the space bar problem but I would rather switch browsers then turn predictive text. been using Firefox for decades don't really want to switch this issue will make me.

Asked by xmouse 1 month ago

Last reply by TyDraniu 1 month ago

UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (read more)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Asked by Nesi 2 months ago

Last reply by Nora 2 months ago

Firefox hangs

Ever since this month's Windows 10 update I've been having problems with Firefox. I start it, the menu bar and tab comes up, but then nothing. I can't access any web site… (read more)

Ever since this month's Windows 10 update I've been having problems with Firefox. I start it, the menu bar and tab comes up, but then nothing. I can't access any web sites. I tried removing the Windows update, then tried uninstalling and reinstalling Firefox, and then messing with the settings. In each case Firefox would work for a couple of days, then I'd have to start it three or four times to get it to work, then it wouldn't work at all. I've been using it for 10 or more years now (four on this computer) and have never had any problems before. I'm loathe to switch to another browser, but if this can't be fixed I won't have any choice. This is what happens when I start the program.

Asked by michael_lemick 4 months ago

Last reply by Kiki 4 months ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 4 months ago

Last reply by Kiki 4 months ago