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Bookmarks rearranged following latest update

Firefox mobile version 138 on Samsung Galaxy A14 5G For years I've had my bookmarks arranged in a specific order. The day after the most recent Firefox update I discove… (read more)

Firefox mobile version 138 on Samsung Galaxy A14 5G

For years I've had my bookmarks arranged in a specific order. The day after the most recent Firefox update I discovered that my bookmarks have somehow been rearranged in alphabetical order.

What caused this to happen and how do I prevent it from happening again?

Asked by Franco 1 month ago

Last reply by Kiki 1 month ago

Firefox entsperren

Bei einigen Web-Seiten oder Apps (ich kann es leider nicht näher spezifizieren) werde ich von dem Anbieter obligatorisch nach Benutzername und Kennwort gefragt, die Firef… (read more)

Bei einigen Web-Seiten oder Apps (ich kann es leider nicht näher spezifizieren) werde ich von dem Anbieter obligatorisch nach Benutzername und Kennwort gefragt, die Firefox kennen und vorblenden sollte. Aber dann erscheint über dem Tastatur-Feld meines Android-Smartphones ein Symbol mit einem Fingerabdruck und dem Label "Firefox entsperren". Wenn ich da draufdrücke, geschieht nichts. Was muss ich tun?

Herzlichen Dank!

Asked by Gottgesandter75 3 weeks ago

Last reply by Kiki 5 days ago

Website UI that should be at bottom of screen is floating an inch or so above

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. S… (read more)

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. So I was part of the website on top, the a floating info bar, then a tiny amount of website at the bottom. I have included an image to show what I mean, but some websites have even bigger bars that cover more of the screen. When I scroll up and down the website this floating bar remains at the same location on the screen, just about an inch up from the bottom.

Is there a way to fix this?

Asked by thejke 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Audio cuts out and crackeling sound.

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop out… (read more)

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop outs. My wi fi is a very stable fiber optic provider, I did restet the router and run speed test to double check. Not a problem with my Bluetooth headphones since I re paired them. I also re installed Firefox to no avail. Samsung internet has no audio issues currently. I turned off u block origin also. It seems to be isolated to firefox version 135.0. My system is Android 14 with ui 6.1 on a Samsung a23 5g. I have seen other users complain about this with no real answer. Spent a good part of the day trying to figure it out.

Asked by gemdrum 4 months ago

Last reply by GeorgeMobile 4 months ago

lost apps

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't kn… (read more)

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't know which one's I lost or how to get them back? Very important to get those back. I pay my bills with some of them. Please help. I had to ad Firefox back to even do this

Asked by Johnnyb 5 months ago

Last reply by Paul 5 months ago

Navigation Bar disappeared

On Firefox Nightly 140.0a1, The navigation bar (forward, back, tabs) is gone. I did not change any settings. Clearing cache, reinstalling, switching to the standard Fire… (read more)

On Firefox Nightly 140.0a1,

The navigation bar (forward, back, tabs) is gone. I did not change any settings. Clearing cache, reinstalling, switching to the standard Firefox app did not bring it back.

The bar shown in the first photo, on the left

Asked by m24uic 1 month ago

Last reply by Joergen 1 month ago

On top videos not working

Dear all, Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It ope… (read more)

Dear all,

Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It opens on top video. But this video is not playing. Could you please fix it? Regards

Asked by Constantin M 2 months ago

Last reply by TyDraniu 2 months ago

Thunderbird for Android

When will TB (or K-9) for ANDROID be able to connect with Hostgator email (IMAP preferably)? I follow the settings for manual set-up that Hostgator provides, and they do … (read more)

When will TB (or K-9) for ANDROID be able to connect with Hostgator email (IMAP preferably)? I follow the settings for manual set-up that Hostgator provides, and they do NOT work on either of your Android apps. They do work for TB on my desktops (Windows and Linux). And I can use K-9 for other email providers (one of which requiring manual settings set-up too)

It's a known issue on the internet already from my researching.

I called Hostgator, and they said it's a problem on the app side (Mozilla). (Then hung up on me. Smooth.)

Please advise if there's some special setting required. Thx.

Asked by synrgii 5 months ago

Last reply by Wayne Mery 5 months ago

Audio bugs on mobile (Android)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in differe… (read more)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in different apps the sound bug was not present. There's something wrong with audio in this bulid of

Firefox for Android 135.0 (Build #2016070975), hg-17c38d56ca55+ GV: 135.0-20250130195129 AS: 135.0.1

Asked by Jacob 4 months ago

Last reply by ApolloIsAirborne 3 months ago

crashing, also add ons

Firefox keeps crashing when I am trying to write comments on fb. The comment 'box' (I guess) lays itself over text, getting in the way if my ability to see text, or acces… (read more)

Firefox keeps crashing when I am trying to write comments on fb. The comment 'box' (I guess) lays itself over text, getting in the way if my ability to see text, or access the comnent, react , reply options.

Also, Add ons are mysteriously disabled. I removed the adblockers, and tried to relaod them The downloads failed. My remaining add ons are disabled I am not able to enable them.

I am unsure what the problem is, or how to fix it Please advise. Thank you.

Asked by mthrsdva 3 months ago

Last reply by Kiki 3 months ago

unified email box versus i divided email views

I would like to be able to view "only on" email inbox at a time (not the unified) inbox. This is in my Thunderbird email. Desktop works this way and is great. … (read more)

I would like to be able to view "only on" email inbox at a time (not the unified) inbox.

This is in my Thunderbird email.

Desktop works this way and is great.

Asked by bpeil49 4 months ago

Last reply by Wayne Mery 2 months ago

Firefox Android 134 crashing when closing

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the … (read more)

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the screen) I tried Firefox 134, Iceraven 2.27 (also based on the same Gecko) - they act the same. In the same time I also have Waterfox, based in the previous version of Firefox 133, and it responds properly. I guess it is related to the latest version only. Here's the crash log:


f5e34211-feda-4d80-b244-c2e4db76c44d java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.lambda$onBackStarted$1(WindowOnBackInvokedDispatcher.java:353) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.$r8$lambda$jWVwe-YeLRxW3tAMLuWZynG6e1k(Unknown Source:0) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper$$ExternalSyntheticLambda4.run(Unknown Source:4) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:224) at android.os.Looper.loop(Looper.java:318) at android.app.ActivityThread.main(ActivityThread.java:8759) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:561) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1013)

Asked by martin347 5 months ago

Last reply by MrGrappleMan 3 months ago

holding back button does nothing on mobile

For some reason on android firefox I'm no longer able to pull up a tab's history by holding down the back button. I can still press to go back, but there's no way to eith… (read more)

For some reason on android firefox I'm no longer able to pull up a tab's history by holding down the back button. I can still press to go back, but there's no way to either go back several pages or to go forward if I have already gone back.

Asked by ovee 5 months ago

Last reply by davidhaha 5 months ago

Unable to sign in to Thunderbird

My contract with Plusnet is due to expire so I renewed it. P would not accept my password as it did not meet their standards. I added a symbol but now I am unable to s… (read more)

My contract with Plusnet is due to expire so I renewed it. P would not accept my password as it did not meet their standards. I added a symbol but now I am unable to sign in to Thunderbird. I have checked all my settings which have not changed except the password but still I cannot sign in to get emails. Any help would be appreciated but please reply to my other address... johnnorthend11@gmail.com Thank you, john ranger

Asked by johnr4 4 months ago

Last reply by Wayne Mery 1 month ago