Showing questions tagged:

accounts

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (read more)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Open 1 469

Suspicious activity detected on my account and I've been logged out, so I wanted to know someone tried to hack?

Hi community, I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details a… (read more)

Hi community,

I have received an email from Mozilla firefox that Suspicious activity detected on my account and I've been logged out. So I wanted to know are my details and p/w are vulnerable. Someone tried to change my email password and I received OTP. so what are precautions and threats are involved now and what I have to do precautions.

Regards, kashif

Open 1 36

Cannot log into Firefox desktop on Windows 10 and cannot sync

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted … (read more)

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted one even though the same password works on Firefox mobile (which I am using right now to write this from an Android phone). I tried Uninstaller and reinstalling again wiping everything but everything I try to login to sync on Firefox desktop I get "Unexpected error" as soon as I type my email (it's not even asking for a password)

Open 1 36

CANCELlING MY SUBSCRIPTION

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN. It is now renewal time, and they want to steal anothe… (read more)

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN.

It is now renewal time, and they want to steal another £60 from me!

There is no way to contact the fecking inefficient BAR STEWARDS. Email bounces, and their support cannot be reached by phone. 6 messages have received no attention.

HOW do I contact the utterly lazy, incapable, lazy YENGHI creatures?

Open 1 18

Creating a password

Do I need or how can I create an account for Firefox browser, I’m using an iPad, and in the iPad settings it is listed as the browser, however when I check safari in the … (read more)

Do I need or how can I create an account for Firefox browser, I’m using an iPad, and in the iPad settings it is listed as the browser, however when I check safari in the settings google is listed

Open 1 180

Please unlock my new email address [email 2 removed]@gamil.com

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to h… (read more)

I just changed my email address from [email 1 removed]@gmail.com to [email 2 removed]@gmail.com. However, [email 2 removed]@gmail.com was locked and I kindly request to have it unlocked. I prefer to use the new email address [email 2 removed]@gmail.com.

Open 1 54

Payment

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, i… (read more)

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, if you could advise me to what this relates.

I look forward to receiving your reply.

Thank you, Albert R Carter

Open 1 144