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Disabled account keeps popping up asking for password

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the … (read more)

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the account without wiping it out of my thunderbird. Following advice from another question, I turned off checkboxes in my server settings (shown in image).However, regardless of this, whenever I open thunderbird and various other times besides, it pops up this demand for my password for that account (second image, note the banner at the top). How can I REALLY TRULY deactivate the account so that thunderbird will never again try to read anything from it?

Asked by ken225 5 months ago

Last reply by david 2 months ago

Older emails in inbox are blank, and lost after "repair". 128.1.1esr (32-bit)

Hi, All inbox emails, except for the most recent ones, now appear to be empty. Can these be safely recovered? Any advice on how to repair/recover these files would be … (read more)

Hi,

All inbox emails, except for the most recent ones, now appear to be empty. Can these be safely recovered?

Any advice on how to repair/recover these files would be very welcome!

Asked by pauric.brophy 5 months ago

Last reply by Toad-Hall 5 months ago

Corruption of emails when transferring them from Inbox to another folder

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this… (read more)

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this:

Received: by 2002:a05:6830:c8b:b0:70f:5b16:394e with SMTP id bn11csp798892otb;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IH2nbVZyZiCOmfmlo//5s738npdwGHURCCYVNOi/7sQnA0yXsht4BSfL7lfN+f3jqO7thY/ X-Received: by 2002:a05:620a:448a:b0:79f:1352:8318 with SMTP id af79cd13be357-7a8084a6ee2mr565344185a.4.1724955024593;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1724955024; cv=none;

       d=google.com; s=arc-20160816;
       b=ozvQYozIzSqSgd80kdPRZZAqiil5/r0UUIRHhVhxl1aNA/yURiQVbHcQL14i/XE4ml
        u9qo6fmx1mHONqenQ2PQWeFnjswDVjdpBcohjplhSP3GM17LSYZc01F3a13UkF27OyVb

Now, that is not happening. What did happen, and how can I get them back in their proper form?

Asked by jinkem 5 months ago

Last reply by Wayne Mery 3 months ago

Old mails appear empty

Hy ! The version of TB y run is 128.1.0esr (32 bits) under Windows 10. I am a user since 2005. Under "disk space in "local folders", I have (translated) " never dele… (read more)

Hy ! The version of TB y run is 128.1.0esr (32 bits) under Windows 10. I am a user since 2005. Under "disk space in "local folders", I have (translated) " never delete messages"

While seaching old messages, I just discovered that, although theses messages appear in the list of messages of local folders, there is a lot of theses local folders where, when I click on a message in the list, a window opens whith an empty content.

This does not occur the same way for all the folders : for example, in one of them, the messages dated 2005 do not open (they appear in an empty window), while messages dated 2006 and earlier open as usual. Other example, in another folder, containing messages dated 2008 to 2010, not any opens in another way than an empty window.

I have tried to ask my question in the mozilla forum the 15 th august, but no answer. That is why I try on this site. I have translated here the question I posted on the mozilla forum in French, my native langage, and I hope it will be understandable ...

==> Do you have an idea of why this happens and what I should do see again the content of these precious old messages ( my genealogy and others)

Best regards, GV, Cannes, France

Asked by gvahee 5 months ago

Last reply by RiceboySleeps 4 months ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 5 months ago

Last reply by kevin275 2 months ago

removing emails

After reloading Thunderbird, the program no longer deletes the emails on the server after being read. Is there a setting on Thunderbird to do that?

Asked by shydubren 5 months ago

Last reply by david 5 months ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 5 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

missing profiles

Since downloading a replacement for my Thunderbird that was missbehaving, I lost all my emails and folders. I have been trying to recover using saved profiles, but none … (read more)

Since downloading a replacement for my Thunderbird that was missbehaving, I lost all my emails and folders. I have been trying to recover using saved profiles, but none of them are helping. A few show new profiles created after my reload that do not contain the old data. A few are profiles from 2019 that only contain data up to that year and have out of date folder construction. I need a profile that covers my emails and folders just prior to my reload but I don't know how to find it.

I notice that Firefox lists a slew of profiles up to the current date, but I don't think these are usable for recovering Thunderbird. Does such an extensive list exist for Thunderbird?

Asked by shydubren 5 months ago

Last reply by Matt 5 months ago

Can no longer send or receive from COX-Yahoo Mail account

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive. Please advise. Best Regards, Leigh Wax … (read more)

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax

Asked by leigh-a 6 months ago

Last reply by Cal Haines 5 months ago

128.1.0esr (64-bit) Only downloads 1-3 emails at a time

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refr… (read more)

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refresh all. And most of the help I found for this stuff is very out of date.

Asked by Migale Hanson 5 months ago

Last reply by Toad-Hall 5 months ago

Import fails with errors

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows: 172519186… (read more)

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows:

1725191863571 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. 4 msgHdrView.js:4194:6 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff 2 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. importexport Some cookies are misusing the recommended “SameSite“ attribute 10 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 InstallTrigger is deprecated and will be removed in the future. impala-min.js:1:31868 Uncaught TypeError: tab.browser.contentWindow.showTab is not a function

   toImport chrome://messenger/content/mailCore.js:587

mailCore.js:587:39 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248

2 ThunderbirdProfileImporter.jsm:659 NS_ERROR_NOT_AVAILABLE WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17

Asked by shydubren 5 months ago

Last reply by david 5 months ago

Firefox crashing after a few seconds upon startup

This is my crash ID: bp-ff99f648-78ab-4cad-b1f5-7aaa70240902 I've already tried troubleshoot mode, same result. I do have a userContent.css file, but deleting it makes no… (read more)

This is my crash ID: bp-ff99f648-78ab-4cad-b1f5-7aaa70240902 I've already tried troubleshoot mode, same result. I do have a userContent.css file, but deleting it makes no difference, and I can think of no other major change I've made to my installation.

I would prefer not to have to reinstall Firefox.

Asked by stag-enterprises 5 months ago

Last reply by jonzn4SUSE 5 months ago

The content of messages in the inbox or in the sent folder disappears.

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, n… (read more)

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, now they have disappeared from 12th July at 9:45 to 22nd August at 12:13. The messages are visible on the list, but they have no content. They had content before. Moreover, when I deleted all the emails from such a folder, its file size on the disk did not decrease to 0. The problem started to appear the day before yesterday. It had never happened before. How can I fix this problem?

Asked by milosz.gorecki 5 months ago

Last reply by dmur309 5 months ago

Newsmax, a https site, keeps loosing abilty to show content

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (… (read more)

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

Asked by Vernon Jenewein 5 months ago

Last reply by Mary 5 months ago

Thunderbird will not accept the new google/gmail passwords, keeps returning to the the same screen.

I have thunderbird 128.1.1 load on my computer. Every time it loads it asks for the pop.gmail password. I just had to change all my gmail passwords for fraud protection.… (read more)

I have thunderbird 128.1.1 load on my computer. Every time it loads it asks for the pop.gmail password. I just had to change all my gmail passwords for fraud protection.

Thunderbird will not accept the new passwords, keeps returning to the the same screen. Recognized that password from google had been changed, but won't accept any passwords from google

Not running firewall, VPN or antivirus program.

Even when I had to change signature information in accounts, it does not keep the data like I was never there. I had 1 gmail account I added and next time I opened thunderbird it was not there.

Operating system info

Device name Toms-Powerhouse Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz Installed RAM 32.0 GB (31.6 GB usable) Device ID F5A93EC4-DA36-49B4-8B6C-F4A129C56DD5 Product ID 00355-60680-71620-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro Version 23H2 Installed on ‎9/‎29/‎2022 OS build 22631.4112 Experience Windows Feature Experience Pack 1000.22700.1034.0

Asked by TomFoolerly 5 months ago

Last reply by Wayne Mery 5 months ago

Search box - Can't select search engine

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10. I can click the search box and the list of search engines shows. I can change the d… (read more)

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Asked by StevJensen 5 months ago

Last reply by TyDraniu 5 months ago

Do we ever get to connect with the "geniuses" who are currently developing Thunderbird?

So - the "development" staff have taken away the ability to look back at previous events, have taken away the ability to export calendars as ics files, and have locked ou… (read more)

So - the "development" staff have taken away the ability to look back at previous events, have taken away the ability to export calendars as ics files, and have locked our data into incomprehensible and undocumented sqlite files. And they very neatly and conveniently leave all the "support" to volunteers, who have suggestions as to what *might* help. Such garbage I've never seen before in my life.

Asked by steve.ramar 5 months ago

Last reply by david 1 month ago

My Thunderbird does not appear on new computer

I had all files downloaded from my old PC to an external harddrive and uploaded to a new PC. My Thunderbird account does not appear on the new one. How do I correct this… (read more)

I had all files downloaded from my old PC to an external harddrive and uploaded to a new PC. My Thunderbird account does not appear on the new one. How do I correct this?

Thanks for any help with this.

Damian

Asked by damian power 5 months ago

Last reply by david 5 months ago