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Thunderbird 128.2.0 Crashing on Start up (bug 1907691)

Hello, Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons.… (read more)

Hello,

Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons. I have been submitting crash reports. Crash data avaiable on request. I uninstalled and re installed, same result; crashes immediately on start up.

Please assist.

Thank you

Toll

Asked by Toll 5 months ago

Last reply by Wayne Mery 3 months ago

Thunderbird 128.1.1

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces h… (read more)

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

Asked by Brian 5 months ago

Last reply by Wayne Mery 2 months ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 5 months ago

Last reply by blackberrybro125 1 week ago

Secure connection failed

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" m… (read more)

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Asked by geoffrey.collinge 5 months ago

Last reply by cor-el 5 months ago

Cant right click on windows in the taskbar to move windows after update

Any help to fix this would be much appreciated I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try… (read more)

Any help to fix this would be much appreciated

I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try to right click on a firefox window from the taskbar it just disappears.

I have my computer connected to my TV so often when I open it up some windows will be on my TV which is behind my desk so its a pain to move them back without this function.

Asked by jeremyjonesxxvii 1 week ago

Last reply by nathanjpower 1 day ago

Overdue account I am contacting you because I keep getting blocked.I will explain I am NOT an overdue

I have not been working for a while this is because I have been recently been told I have Altzimers and I don't have long to live. At the moment My head is not thinking a… (read more)

I have not been working for a while this is because I have been recently been told I have Altzimers and I don't have long to live. At the moment My head is not thinking as it shouldn't be and is all over the place . My signup for the original orders was accompanied with the payment for 1 years subscription. then I was blocked by yourselves(which I managed to clear) Then you kept sending me a message that was the same as the previous one I got so fed up I paid again.But the message started again and eventually I paid again. I managed to get a contact address and contacted you by email. All I can do in the short term is to Get the details of payments and send it to you and hope we can sort it out.

Though I think it is strange that you dont have contact details

Asked by sydthurgood1 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 5 months ago

Last reply by ThePillenwerfer 5 months ago

Email accounts, transfer hosts

I am in the process of moving hosting and email from an Outlook-based host to a new domain host. The existing email accounts will be re-created on the new host. I cannot … (read more)

I am in the process of moving hosting and email from an Outlook-based host to a new domain host. The existing email accounts will be re-created on the new host. I cannot back or export the emails from the current domain host so have added them to my existing Thunderbird install, plan on exporting or backing them up from there then exporting / importing them to the new host.

From Thunderbird, I ran File -> Offline -> Download/Sync and selected just the email accounts (and folders) I need to transfer then ran the tool. Now I am not sure where those emails are saved. From the default profile folder I See multiple sub-folders blocklists, crashes, extensions, imapmail etc - 31 in all. Which files should I be looking for to export ONLY the 2 email accounts of interest and not ALL the email accounts I have in Thunderbird?

Cheers Mike

Asked by mrmikebickley 5 months ago

Last reply by david 5 months ago

Can't receive email with btconnect

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has a… (read more)

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Asked by bards@btconnect.com 5 months ago

Last reply by Toad-Hall 4 months ago

I wish to change my email address

I wish to change my email address on thunderbird account, i have been getting a lot of scam emails from unknown sources and will be cancelling [edited] @tpg.com.au email … (read more)

I wish to change my email address on thunderbird account, i have been getting a lot of scam emails from unknown sources and will be cancelling [edited] @tpg.com.au email and changing to [edited] @gmx.com and wish to change email address and keep contacts.

Asked by darrell8 5 months ago

Last reply by david 5 months ago

I can't change my location which states I am in Phoenix, Az. I am in Tucson, Az. How can I change this?

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I… (read more)

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I am going crazy trying to rectify this on my own.

Asked by wbor1951 5 months ago

Last reply by cor-el 5 months ago

secure connection failed

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass th… (read more)

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass the message to contact them This logic defies all description I share no personal info with this site, its just reading material How can I get to this site?

Asked by Gerald Siss 5 months ago

Last reply by jonzn4SUSE 5 months ago

Difficulty signing into websites

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Somet… (read more)

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Something's gone wrong. Please try again later." I do try later, and the same thing happens. However, I have no trouble signing into these sites on Opera.

Any assistance would be appreciated.

Thank you.

Soretta Rodack

Asked by Soretta 5 months ago

Last reply by cor-el 5 months ago

Receiving when might be harmful messages claiming to be from Mozilla Firefox

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla F… (read more)

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla Firefox. All three contained various warnings: – Virus detected! – Alert! – You could be infected! Then they each said to "click here to resolve." And an address of some type which was a long string of random letters and the words merge network protocol. I did not click on any of these, nor did I click the "dismiss" bar that they had. I did try the X in the top right corner of each pop-up but they did disappear for one second and were replaced by another warning of some type. These pop-ups are on the right side of the page and block information that I need. They don't go away and stay with me no matter where else I go. Turning off the computer and restarting allows me to travel the Internet without the pop-ups, but as soon as I signed into Firefox they reappear. I don't believe that they are from Mozilla and though I have reported use of their trademark to them, I have not received any reply. I'm desperate to get rid of these. Can someone help?

Asked by CatD 1 month ago

Last reply by James 1 month ago