Email folders have disappeared

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had… (read more)

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

Asked by carahr 5 months ago

Last reply by Googlethunderbird 5 months ago

How to completely reset Thunderbird preferences except for configured accounts?

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-… (read more)

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-mail accounts.

Asked by João M. S. Silva 5 months ago

Last reply by Matt 5 months ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 5 months ago

Last reply by cor-el 5 months ago

How can I totally disable Thunderbird's junk filtering?

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned qu… (read more)

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

Asked by jeff150 5 months ago

Last reply by walt.f 4 months ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 5 months ago

Last reply by TechHorse 5 months ago

How do I train Thunderbird to use upper-case letters at the beginning of sentences and for my name?

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do thi… (read more)

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Asked by drickar 5 months ago

Last reply by Matt 5 months ago

Thunderbird on Win10

I'm trying to switch from Outlook to Tbird on Win10. I have my email hooked up. Can I use my Outlook Calendar and Contacts? How? I have a yellow message that says "All… (read more)

I'm trying to switch from Outlook to Tbird on Win10. I have my email hooked up. Can I use my Outlook Calendar and Contacts? How? I have a yellow message that says "All calendars are currently disabled. Enable an existing calendar . . . " I have no idea how to do this. Same problem importing Contacts. Is this because Tbird is made for Unix? I have version 128.1.1esr (64-bit). I use default directories when installing. Thanks for your help, Steve

Asked by Steve S 5 months ago

Last reply by sfhowes 5 months ago

Latest Update Will Not Save Passwords Even If The Setting is Check Marked

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask t… (read more)

I have gone to sites that already have my stored password. The saved password is not populating. I deleted the password. When I go back to the same site, it did not ask to save my password even though the option is selected is settings. This started after the recent update.

Asked by William Babcock 5 months ago

Last reply by cor-el 5 months ago

User.js file does not apply

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root… (read more)

I've installed firefox with pacman on Linux, and I installed arkenfox. It did not work, I tried other user.js', none worked. I've also tried wiping my entire firefox root folder, then using arkenfox, but did not work.

Asked by deateaterOG 5 months ago

Last reply by cor-el 5 months ago

Organizing email senders by tags or color

I'm trying to categorize some of my favorite and important email contacts by color so when messages from them land they will display in a specific color to make them easi… (read more)

I'm trying to categorize some of my favorite and important email contacts by color so when messages from them land they will display in a specific color to make them easier to pick out of the rest. Is there a way to do this in Thunderbird?

Asked by rob250 5 months ago

Last reply by Googlethunderbird 5 months ago

Outgoing e-mail format

How do I eliminate that every outgoing e-mail has this kind of text added at the bottom (this is just a sample of many more lines)?: -- PK?????! $���?�????[Content_Types… (read more)

How do I eliminate that every outgoing e-mail has this kind of text added at the bottom (this is just a sample of many more lines)?: -- PK?????! $���?�????[Content_Types].xml �??(�?��MO�@?��&�?�W?�z0Ɣ����M��.C��~dg���?JK���Z���2���?3��J��?<*kR�Oz,?#m��,e�����E?��Di �l �F�ˋ�t�#�6��"?w�9�?���:0t�[�E�[?�N�?1?~���piM?�Pi���?r1/C4^���C�,��_��R&�+�?�H��d�\�CB��w�P?�?��V������*�h"|x?�0����gV�5��?�i�y�$4����V?"e�ˤ9�B�?�A??�?��)j�?��T(�y?�>vw??�餶ث�v�?(�SL���qW�U�DX��˿Q�w��4?S�^� ��0�F�?"м?�\�gsld�Y�dL�uH�����݂��c?9?>(hVDۈ5��{��?��A���7�t� ��?PK?????!?�?��N????_rels/.rels �??(�?���J?A?��?�a�}7� "���H�w"�?���?w?̤ھ�� �P�^����O֛���;�<?�aYՠ؛`G�kxm��?PY�[��g Gΰino�/<���<�1��ⳆA$>"f3��\�ȾT��?I S���?�������W?����Y ig�@��X6_�?]7?~ f��ˉ?�?ao�.b*lI�r�j)�,?l0�%��b�

Asked by rabel380915 5 months ago

Last reply by Googlethunderbird 5 months ago

My spellchecker add-on doesn't work on this site. That is not okay.

As I said in the title, the spellchecker add-on I use, LanguageTool, does not work on this site. I am not fine with that. What's the best way to get it working here? Any … (read more)

As I said in the title, the spellchecker add-on I use, LanguageTool, does not work on this site. I am not fine with that. What's the best way to get it working here? Any answers that amount to "you don't" are not acceptable.

Asked by Sterrence 5 months ago

Last reply by cor-el 5 months ago

Firefox is default. "search with GOogle" shows up

I just downloaded Firefox and designated it as my default browser. The purpose was to get away from using Google Chrome; however, when I go into Firefox, the only option… (read more)

I just downloaded Firefox and designated it as my default browser. The purpose was to get away from using Google Chrome; however, when I go into Firefox, the only options are to search with google????? Please let me know if this can be corrected.

Asked by luchsingerlois 5 months ago

Last reply by James 5 months ago

No suggestions when searching in the preferences?

Seemingly straightforward searches through the options like: "Reset firefox" "Clear cookies" "Empty cache" None of these things pull up any results when searchi… (read more)

Seemingly straightforward searches through the options like:

  • "Reset firefox"
  • "Clear cookies"
  • "Empty cache"

None of these things pull up any results when searching the settings... Why?

Asked by garciapiano 5 months ago

Last reply by ThePillenwerfer 5 months ago

Some questions about disabling prefetching

Hello guys !! I wanted to disable the prefetching/preloaad pages and I found some entries on about:config that I had to change. Some of those are here on the offici… (read more)

Hello guys !!

I wanted to disable the prefetching/preloaad pages and I found some entries on about:config that I had to change. Some of those are here on the official support site and some not, I found them on another forum.

Here's the list: network.prefetch-next (false)

network.dns.disablePrefetch (false)

network.dns.disablePrefetch.FromHTTPS (false)

network.http.speculative-parallel-limit (0)

browser.urlbar.speculativeConnect.enabled (false)

So, my questions are: 1. All these expect one "browser.urlbar.speculativeConnect.enabled" are available on android (nightly). Is there and i can't find it or it's indeed not available ??

2. Is the "network.http.speculative-parallel-limit" works only for http or it works and for https as well ?? Is there some setting to geti it to work for https if it doesn't ??

3. Is true that the "network.dns.disablePrefetch" and/or "network.dns.disablePrefetch.FromHTTPS" doesn't work (if i disable it) if i have turned on the dns over https ??

4. Are there other settings that I need to configurate or I'm good with these ??

Thanks in advance !!

Asked by Ioannis Kotsaridis 5 months ago

Last reply by Khalid 5 months ago

Plus sign to add more shortcuts is missing from Firefox browser home page/new tab page

Hello, An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer … (read more)

Hello,

 An update or two (maybe more?) ago, the plus sign with which we add shortcuts to the Firefox browser home page/new tab page disappeared, so now we can no longer add shortcuts on the home page/new tab page.  Please help.  I am running Firefox Version 129.0.2 (64-bit) on a Windows 11 Pro 64-bit if that makes any difference.  Thanks.

Asked by Wonder Woman 5 months ago

Last reply by markojotic 2 months ago

Thunderbird running on Windows 11 ver 128.1

I recently bought new Dell Inspiron and loaded Thunderbird as I have used elsewhere for very many years The folders are threaded which is usless for the way I work and I … (read more)

I recently bought new Dell Inspiron and loaded Thunderbird as I have used elsewhere for very many years The folders are threaded which is usless for the way I work and I want to permanently disable this preferably in one action as I have many folders

Advice how to do this would be appreciated

Many thanks John Puncher

Asked by JP Laptop 5 months ago

Last reply by david 5 months ago