Thunderbird won't start on second and subsequent attempts after upgrade to 115.10.0 today

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up aga… (read more)

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Asked by Doug 6 days ago

Last reply by Wayne Mery 4 days ago

use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 1 week ago

Last reply by christ1 3 days ago

Cannot restart Thunderbird BETA after normal close

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows an… (read more)

Start new Windows session. Start Thunderbird and works OK. Shut Thunderbird down and try to re-start during same Windows session and it will not launch. Reboot Windows and try to start Thunderbird and works OK. Alternatively, going into Task Manager there will be a number of Thunderbird processes running. If I manually end them all (while Thunderbird is NOT active) then I can restart as normal too. This all began with 124.0 Beta 1. Never had the issue prior.

Also, Thunderbird crashes if restarting within the app. By this I mean clicking the X it appears to close (excepting those persistent processes running) but "Restart Thunderbird" such as to launch Troubleshooting mode or from the "Restart to update Thunderbird" config crashes the app with 100% consistency.

Asked by Dudley Fuddpucker 1 month ago

Last reply by Wayne Mery 5 days ago

Not all emails are showing in inbox

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is… (read more)

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

Asked by t51 1 month ago

Last reply by Matt 1 month ago

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (read more)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 4 months ago

Last reply by david 4 months ago

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (read more)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 4 days ago

Last reply by cor-el 1 day ago

Firefox failed to check for updates

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox… (read more)

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox, I received the error message "Failed to check for updates" This happened a few times. I was able to manually update to the newer versions. How can I rectify the situation. My Firefox preferences under the General Heading has check for updates selected.

Help required please

Danny

Asked by admiral_ascents0b 1 month ago

Last reply by cor-el 1 month ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 months ago

Last reply by tomaszuk 1 week ago

Thunderbird periodically loses saved passwords

Windows 10 22H2, Thunderbird 115.5 Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening … (read more)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

Asked by Douglas Smith 4 months ago

Last reply by Toad-Hall 4 days ago

Lost my Local Folders after Windows reload

This is probably a mess of my own making, having been lazy about back ups. My laptop threw a critical error at me just before Christmas and I could only fix it by doing a… (read more)

This is probably a mess of my own making, having been lazy about back ups. My laptop threw a critical error at me just before Christmas and I could only fix it by doing a reset and reload of Windows 10. (I think it may have been a partial HDD corruption) I selected the option to retain personal data files etc, but the reload wiped almost all my installed programs, including Thunderbird. Documents, etc folders have all survived. I re-installed the latest Thunderbird and it is working fine. However, I appear to have lost my Local Folders (as well as my address book) Not a life-or-death matter, but I would prefer to recover them, if possible. I have an "..@tiscali.co.uk" (TalkTalk) email account, with IMAP settings on the incoming mail and SMTPS on "sent" items. I can see all incoming emails that are still on the server, but the "sent" items folder is empty. All local folders and contents are gone. I have read up on the Thunderbird Profile and understand that it is separate from the program folder. I have used the "Help>Troubleshooting>..." feature to find that my current profile is "zqx......default-release". Using file search, it also indicates that there is another profile file, "k32....j5.default", in the same area. Both have creation dates corresponding to the reload time. I cannot find anything similar in the "Windows.old" folder that was created at the time of the reload. Is it possible that the folder contents are still in the HDD and it is just the file address that is lost? Thanks. Neil

Asked by neil.mander 3 months ago

Last reply by david 3 months ago

How to place tab bar at top of screen

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, jus… (read more)

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Asked by jusaca1 4 months ago

Last reply by Matt 4 months ago

Firefox with open AI

can anyone of you test chat open ai com with linux 32 bits? for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs a… (read more)

can anyone of you test chat open ai com with linux 32 bits?

for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs and they tried to do something. Now page responds is in 20-60 seconds range.

means, I open website, i wait 20-60 seconds to load. I ask chat gpt something, i wait 20-60 to actually type my messsage (for my message to be printed after I hit enter). then i refresh page (because nothing moves), wait 20-60 secs to load page and I see the reply.

and yes, each time I was always trying to do with latest version of browser. and I also tried it on a new browser without any extension.

I have a video, I can only share it private with firefox devs if helps.

the reason I didn't reported this last year, was because I got extremely disappointed and unhappy.

it initially started by showing that button-bar at the top, telling that page load slow and to [stop]. by the next month it became worst than 2000's dialup internet, so I stopped using it

Asked by Mdaley 1 week ago

Last reply by zeroknight 1 week ago

Unable To Login - Thunderbird Failed To Find the Settings For Your Email Account

Upon initial setup, Thunderbird says the ISP is recognized and auto-populates all the settings. Well of course these settings don't work and I'm unable to log in and rec… (read more)

Upon initial setup, Thunderbird says the ISP is recognized and auto-populates all the settings. Well of course these settings don't work and I'm unable to log in and receive some sort of message saying it didn't work. If I login using a browser via cellphone, I'm provided with the list of settings to use with email clients which is as follows:

Domain: @hot.rr.com SSL: On for SMTP and IMAP Protocol: IMAP Incoming Server: mail.twc.com Incoming Server Port: 993 Outgoing Server: mail.twc.com Outgoing Server Port: 587 Requires Authentication: Yes, or checked

Using these settings in manual configuration results in receiving the "Thunderbird Failed To Find the Settings For Your Email Account" message. The only difference between the settings that were auto-populated and the settings provided by logging in via web browser on a cellphone are the incoming/outgoing servers. Auto-population had them as mobile.charter.net, and they're listed as mail.twc.com by the email provider to use with email clients.

I'm trying to solve this problem for someone else and they happen to have the same email domain as me so I can fiddle with it without having to be at their computer with their passwords, etc. Presumably if I'm able to find the solution it will work for both of us. I don't normally use Thunderbird or any other email client, I just use web based email but they prefer to use a client. However, I'm doubtful that it will work considering the fact that settings provided by the email provider don't work.

Any input is appreciated.

Asked by Rubbishization 4 months ago

Last reply by sfhowes 4 months ago

Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (read more)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Asked by ekrartona30 4 months ago

Last reply by Paul 4 months ago