Showing questions tagged:

There's a frightening ambiguity in the "add new account" page please help

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing accou… (read more)

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

Open 27 159

You just introduced a new "HTTPS-Only Mode" -- as of the last version or two, it no longer allows access to an "http://" site. All such sites are blocked only by Firefox. Is there a fix?

In the Settings, the "HTTPS-Only" feature seems broken. There is an option to 'Don't enable" this feature, but that doesn't make any difference. I can get to an "http:" s… (read more)

In the Settings, the "HTTPS-Only" feature seems broken. There is an option to 'Don't enable" this feature, but that doesn't make any difference. I can get to an "http:" site using any other browser, but not with the latest Firefox.

Open 26 1

this new version still did not help

i have tried anew profile got a the newest version and it still does not help i guess the people doing the updates have no idea how to fix the issue or care n… (read more)

i have tried anew profile got a the newest version and it still does not help i guess the people doing the updates have no idea how to fix the issue or care none of you can really help all the idea you have had i have tried and still i get the same Firerfox running but not responding' guess you will force me to go to chrome instead which does not do this nor does Edge so you can not tell me it is not a firebox issue because neither Chrome or hedge with by the way all the same desktop icons i have had for years work

Open 22

Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (read more)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Open 19

"too many sessions" during smtp verio.com, with filtaquilla. [was I need a filter on a message to FULLY FINISH before a next message starts to be filtered."

I need a filter on a message to FULLY FINISH before a next message starts to be filtered. The "help" (quotes because it's an abyssal crap) says that simply ending the fil… (read more)

I need a filter on a message to FULLY FINISH before a next message starts to be filtered. The "help" (quotes because it's an abyssal crap) says that simply ending the filter with Stop Filter Execution does it - but that's simply NOT TRUE: calling a console program in the filter, I can see five DOS boxes opening at the same time with five messages matching, i.e. the filters on the next message DID NOT wait! So... what can I do??

All of the above is because I'm getting "Too many simultaneous connections on the server". I'd like to limit the concurrency, but it only seems to be possible in IMAP, while this connection is a POP. Why only IMAP??!

Open 19 305

My main 'Profile' in T-Bird start up not there

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches doe… (read more)

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches does not list it, only 'default', 'new user' and 'profile two'. Is there any way to recover it?

Open 17

How do I permanently remove Mozilla Maintenance Service?

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my bro… (read more)

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

Open 17 70

After the latest Firefox update, when I try to use gmail it keeps crashing.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and th… (read more)

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Open 17 80

Unable to log in at server. No matter what I try

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "s… (read more)

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Open 17 188

Web pages with infinite scroll get incredibly laggy

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the … (read more)

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the timeline I get, the more frequently these webpages lag.

They begin freezing every few seconds for a few seconds, during which they queue left or right clicks, page up/page down, and various other commands, only processing them once it unfreezes. Firefox itself still works during this freeze, e.g. opening the main menu. Also, I can still scroll up or down to a limited degree, though this just exposes empty, unrendered webpage until it unfreezes.

bsky.social has had this problem for a long time, but twitter only recently developed this issue after I had to do a cache clear, cookie clear, etc. trying to log in a few weeks ago. Prior to that it didn't have this issue.

Task manager hasn't really helped elucidate what's wrong, so it might be an about:config that I set or even an unruly extension, but I really don't know what to try.

Open 13

Thunderbird will not download yahoo emails

Hello, Everything working just fine last night. Wake up and Thunderbird will not retrieve emails. Remembered this old message I got so I went through and deleted my seco… (read more)

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

Open 13 99

My default thunderbird profile is frozen and I can't even import my files/folders into a new profile

I just had a support session and the tech was unable to solve the problem. We tried installing a new version of Thunderbird and importing the messages over from the defau… (read more)

I just had a support session and the tech was unable to solve the problem. We tried installing a new version of Thunderbird and importing the messages over from the default install and it just freezes up. He tried replacing account settings with the account settings from a previous version and that didn't work either. He suggested contacting Mozilla to see if there was a way to import messages from the frozen default to my new profile.

Open 12 10

Facebook working in Chrome not Firefox

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever i… (read more)

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

Open 12 129

not sure i lke the new version

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker … (read more)

what and who is meadow and why am i getting comcast mail sooner than thundershower it is just to slowit used to come up so much faster id get the new mail quicker now its so slow aand i do not want to uninstall and reinstall and lose my contacts and my extensions please if you know why so slow please let me know i know i sent one like this earlier but i though maybe gibving it time would be better but no it is not

Open 12 10

I want to filter any message that is NOT from a .com, .net, or .org domain.

I set up a filter to move messages to the junk folder. If it's not from a .com, .net, or .org domain, move it. Here's how I set it up... If the "from" incoming message do… (read more)

I set up a filter to move messages to the junk folder. If it's not from a .com, .net, or .org domain, move it. Here's how I set it up... If the "from" incoming message doesn't contain "any of the following" ".com" ".org" or ".net" move it to "junk". It moved .com and .org messages to junk anyway. What did I do wrong? There are too many TLDs to create a filter for all of them.

Open 12 60

Adding a Google account pushes me to sign into Mozilla Email rather than Google Sign In

I am trying to add one of my Google email accounts to Thunderbird. It brings up the "Sign in with Google" window, which is normal. But instead of "Sign in to continue to … (read more)

I am trying to add one of my Google email accounts to Thunderbird. It brings up the "Sign in with Google" window, which is normal. But instead of "Sign in to continue to Google...", it says "Sign in to continue to Mozilla Thunderbird Email". Which then generates an error: "Error 400. The server cannot process the request because it is malformed. It should not be retried. That’s all we know." I've not ever experienced this issue before; adding a Google account has always been super easy and straightforward.

Open 12 100

In eBird.org, sonograms of bird songs do not work on this laptop (Win10 updated),

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perfor… (read more)

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

Open 11 70

I have Read Receipts disabled, but one was generated when MY address is in Disposition-Notification-To

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spamm… (read more)

I received a spam message this morning that had a "Disposition-Notification-To" (aka Read Receipt) line that had MY email address on it. I honestly don't know why a spammer would do this - but that's not the issue. I have Read Receipts disabled, but Thunderbird generated an email (to me) and sent it to my mail host. This seems like a bug. Even if the Read Receipt has my email address on it (making it mostly harmless), Thunderbird shouldn't have generated the message. Or am I missing something? Thanks.

Open 11 80