Showing questions tagged:

When I try to use the website search engines for products in Home Depot and Lowes, it says access denied on this server. Why:

Certain websites can be reached and displayed, however when using their page search, it says access denied on this server. I've tried using another browser but the same m… (read more)

Certain websites can be reached and displayed, however when using their page search, it says access denied on this server. I've tried using another browser but the same message comes up. However, on my phone, and tablets, I have no problem.

Open 10 50

Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (read more)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Open 5 1 140

Firefox 152.0.6 randomly fails to access websites or perform searches

My version is the most recent, 152.0.6. After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a w… (read more)

My version is the most recent, 152.0.6.

After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a while. The result is always Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Here are the problems that I encounter literally every day: Randomly unable to access GMail: account selection entry screen does not respond, or drop-down account selection when logged on does not respond. Randomly unable to access URLs embedded in emails. Browser locks up unpredictably. Videos in Facebook randomly fail to render: the audio plays, but the bottom half of screen completely blanks. Randomly unable to access websites in general: "secure connection failed". Randomly refuses to search for terms entered in the address bar, with "secure connection failed". Widgets on web pages randomly fail to respond.

I'm using the VPN that comes with my AV package, and turning it off makes everything work again. However, I'm certainly not going to turn off part of my web protection (which I am paying for) in order to get Firefox to perform basic browser capabilities. TBH, all of this started when Firefox started aggressively promoting their own VPN, so it's quite tempting to put two and two together.

I would prefer not to resort to Edge or Chrome, but at this point I don't see an alternative as they do not have these problems and Firefox has basically become unusable.

Open 4

Your VPN has not been working in Russia for 5 days now.

Your VPN has not been working in Russia for 5 days now. Just to write this, I have to wait about a minute on every page. Why does your browser work so slowly in the suppo… (read more)

Your VPN has not been working in Russia for 5 days now. Just to write this, I have to wait about a minute on every page. Why does your browser work so slowly in the support section? The same site opens much faster in Chrome.

Open 3

Websearch on Firefox blocked by Norton security.

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because i… (read more)

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because it is a dangerous webpage. Threat category: URL:Blacklist" I can still web browse using Google Chrome without any problem. What is ful.hartonly.com and how do I clear it?

Open 3 1 50

Temporary cure to load Facebook if running Bitdefender

I was in contact with Bitdefender Support and they suggested the following: If Facebook still won't open, open Bitdefender and: - Go to Protection > Online Threat Pr… (read more)

I was in contact with Bitdefender Support and they suggested the following:

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

Open 2 100

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen, hat gut geklappt.. Jetzt hatte ich die M… (read more)

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen, hat gut geklappt.. Jetzt hatte ich die Meldung erhalten " der Treiber cpuz419_x64.sys konnte nicht installiert werden wegen möglicher Virus-Gefährdung", als Abhilfe wurde angeboten die Ker-Sicherung auszuschlaten. Das habe ich mir nicht getraut. Als weitere Info erschien eine Seite, auf der "Windows10" unterstrichen war. Könnte das alte Profil dem Rechner vorgaukeln, dass ich Windows 10 nutze?bold text

Open 2 170

I am unable to ask question

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to t… (read more)

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

Open 2 150

vpn suddenly won't let me open any web pages after I turn it on; it's worked like a champ until today. What's happening?

Up until today, I could open my web pages with vpn on uninterrupted, but todayI suddenly have to turn vpn off in order to open even my commonly used sites; what's up with… (read more)

Up until today, I could open my web pages with vpn on uninterrupted, but todayI suddenly have to turn vpn off in order to open even my commonly used sites; what's up with that?

Open 1

I've started getting Virus/Trogan warnings from McAfee when using Firefox browser.

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defe… (read more)

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defender and Malwarebytes do not detect a Virus or Trogen. Is this a SCAM by McAfee to get money from me? I cannot delete the McAfee install file as it says it is in use!

John Jenkins

Open 1 50

Look up over IPV6 failed lookup

I am using Firefox Beta 156, Version 4 on Windows 11 Professional, 25H2. I have an odd error, "Look up over IPV6 failed lookup." It occurs on two different VPN's, Proton … (read more)

I am using Firefox Beta 156, Version 4 on Windows 11 Professional, 25H2. I have an odd error, "Look up over IPV6 failed lookup." It occurs on two different VPN's, Proton Free, and Windscribe Professional. Any assistance, or insight would be highly appreciated. Thank you kindly.

Open 1

Mozilla VPN connection issues – would another VPN behave differently with Firefox?

I’ve been having some connection issues while using Mozilla VPN with Firefox. Some websites either load very slowly or occasionally fail to open until I disconnect the VP… (read more)

I’ve been having some connection issues while using Mozilla VPN with Firefox. Some websites either load very slowly or occasionally fail to open until I disconnect the VPN.

I’m trying to understand whether this is more likely to be related to Firefox, the VPN connection itself, or the server being used.

I’ve also been looking at other VPN options such as CometVPN and was wondering whether changing providers could realistically make a difference in this kind of situation, or whether I should first be checking Firefox/network settings.

Are there any specific DNS, proxy or Firefox settings that are worth checking when troubleshooting this type of VPN connection problem?

Open 1