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Hello, I just switched to Starlink and today tried to send an email and it was rejected by the smtp email server timed out. Trying to find the smtp server any suggestions.

Hello, I have tried to send several email replies using thunder bird but they fail because the smtp server times out. Or cannot be reached. I am a new Starlink subscriber… (read more)

Hello, I have tried to send several email replies using thunder bird but they fail because the smtp server times out. Or cannot be reached. I am a new Starlink subscriber and am wondering if that could have anything to do with the issues. The software is on my dell computer running windows 10. Any help or suggestion is appreciated. Buoyantly Professor Bob

Asked by rwillbanksis 1 week ago

Last reply by tbryson 6 days ago

Suddenly TB won't let me snooze or dismiss calendar reminders

Hi, am not finding anything helpful in the support area, so hoping someone can help me solve. When a calendar reminder pops up, and I try to snooze or dismiss, I get this… (read more)

Hi, am not finding anything helpful in the support area, so hoping someone can help me solve. When a calendar reminder pops up, and I try to snooze or dismiss, I get this message:

Status Code: 2,147,500,037, null

Server Replied with 400 If you’re seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.

Thing is, I do want to add and edit events, so I have no other options and the reminder keeps popping up every couple of minutes it seems. Any help resolving is appreciated. Thx!

Asked by John Locke 2 months ago

Last reply by Lin 1 week ago

Unable to connect to STMP server

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection fr… (read more)

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

Asked by reiring 1 month ago

Last reply by christ1 1 month ago

outgoing email not working

Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. … (read more)

Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Asked by rvwakefield 3 weeks ago

Last reply by david 1 day ago

I am not receiving new e-mails

I am expecting an important e-mail and none have come through for 2 days. Can someone please fix what ever the issue is so I can receive my e-mails. My e-mail address i… (read more)

I am expecting an important e-mail and none have come through for 2 days. Can someone please fix what ever the issue is so I can receive my e-mails. My e-mail address is: [edited from public forum] @southslope.net

Asked by baumg1 2 months ago

Last reply by david 2 months ago

Google 400 Error. The server cannot process the request because it is malformed

My Thunderbird email program ran into problems getting mail from Google. So I deleted the program and then installed it again, now it cannot log in to any email address I… (read more)

My Thunderbird email program ran into problems getting mail from Google. So I deleted the program and then installed it again, now it cannot log in to any email address I have. How do I rectify this? I can access the mail directly thru Google but I prefer you email program.

Asked by mikep82400 2 months ago

Last reply by Yu5tiqX9og 2 months ago

DNS MX or A/AAAA error when sending emails

Hi there, since recently, I encounter the following error message when trying to send emails via Thunderbird on my mobile: Failed to send some messages. Requested action … (read more)

Hi there, since recently, I encounter the following error message when trying to send emails via Thunderbird on my mobile: Failed to send some messages. Requested action not taken: mailbox unavailable DNS MX or A/AAAA resource record 1MgvvT...

The SMTP server settings are as shown on the attached screenshot. I haven't changed them since installing Thunderbird and the problem appears for the first time. Thunderbird version is 15.0.

Is there anything I can do about it, e.g. by changing my Thunderbird settings? Since gmx.net is a webmailing service, I cannot change their server configuration. Any help is highly appreciated. Thanks a lot to all of you!

Asked by uw 1 month ago

Last reply by Rick 1 month ago

Stopped receiving emails today. Can still send.

Suddenly today, I can't receive emails from my several email accounts. I can send emails. I know there are emails, since I can see and read them with Mailwasher. I have … (read more)

Suddenly today, I can't receive emails from my several email accounts. I can send emails. I know there are emails, since I can see and read them with Mailwasher.

I have seen previous posts here with the same problem, but I didn't see a viable solution. I didn't try the alternate test version - forgot the name and how to access it. (I'm on a new computer since last week.)

Asked by Kami Scott 1 month ago

Last reply by christ1 1 month ago

COMMANDE "INSERER" ET "ENREGISTRER"

Bonjour, je pratique THUNDERBIRD depuis de très nombreuses années et j'en suis très satisfait. D'ailleurs j'ai contribué à des donations au cours de l'année précédente. J… (read more)

Bonjour, je pratique THUNDERBIRD depuis de très nombreuses années et j'en suis très satisfait. D'ailleurs j'ai contribué à des donations au cours de l'année précédente. Je viens de constater tout récemment plusieurs choses qui me gênent : 1) je ne vois plus apparaître la commande "insérer" pour insérer une image dans un texte 2) quand j'enregistre un message pour le sauvegarder je ne vois que le texte du message, mais plus les entêtes (adresses e-mail, date, etc.). Pouvez-vous me donner des explications s'il vous plaît ? Merci par avance. Guy ROBIN guyrobinggl@gmail.com

Hello, I have been using THUNDERBIRD for many years and I am very satisfied with it. In fact, I contributed to donations during the previous year. I have just recently noticed several things that bother me: 1) I no longer see the "insert" command appear to insert an image into a text 2) when I save a message to save it I only see the text of the message, but no longer the headers (e-mail addresses, date, etc.). Can you give me an explanation please? Thank you in advance. Guy ROBIN guyrobinggl@gmail.com

Asked by guyrobinggl 1 month ago

Last reply by david 1 month ago

First, "unable to write," then "unable to open the summary file"

I'm dealing with a properly updated 'bird: 140.5.0 (32-bit) running on an equally updated Windows 10 desktop. First thing this morning, out of nowhere, I started getting … (read more)

I'm dealing with a properly updated 'bird: 140.5.0 (32-bit) running on an equally updated Windows 10 desktop. First thing this morning, out of nowhere, I started getting an "unable to write the email to the mailbox..." message when sending, thus I could send but not save. And then I realized I wasn't receiving either, on all three accounts in my Thunderbird. I stopped everything and focused on trying to fix this. It's been an all-day, losing effort. So far.

I tried the various quick checks and fixes recommended here and there: I'm running the program as an administrator. I restarted the program. I rebooted the computer. I think I have enough disk space, but to be sure I deleted some bloat from possibly overly large files. I compacted, even though the program is configured to do that regularly. I temporarily disabled my antivirus program. I went into my webmail and deleted all messages that have arrived since my Thunderbird stopped receiving, in case one of them was corrupted. And probably some other attempts as well. Nothing has helped.

And now a second, even worse issue has fallen from the sky. Thunderbird opens. The folder list is where it always has been. The number of unopened messages in each folder is there in boldface, as always, but...the folders are all blank and I get the dreaded popup: "unable to open the summary file...." Have I lost my years' worth of carefully curated emails?

I've tried folder repair. I've deleted parent.lock. Etc. Nothing. Nothing. Nothing.

I will be super-grateful for any wisdom sent my way.

Asked by NoImprovement 2 months ago

Last reply by Ed 2 months ago

Sub folders not in alphabetical order

Hi, I had an issue where folders were suddenly not sorted in alphabetical order. This seems to have been fixed with the latest release at parent level, but all sub folder… (read more)

Hi, I had an issue where folders were suddenly not sorted in alphabetical order. This seems to have been fixed with the latest release at parent level, but all sub folders are not sorted in alphabetical order. The "Reset folder order" is only available when you right click the main account and not any sub folders

Asked by paule4 2 months ago

Last reply by Mapenzi 2 months ago

Thunderbird Email -- my read emails are disappearing--

I had a scammer in my email. I've since taken the computer to a 'fixer' guy --and they got the intruder out. BUT my read emails are disappearing after a short time. I… (read more)

I had a scammer in my email. I've since taken the computer to a 'fixer' guy --and they got the intruder out. BUT my read emails are disappearing after a short time. Is there some setting that automatically deletes them? how can I find it and change it??

 Sally Smith

Asked by sally.lucy 2 months ago

Last reply by Toad-Hall 2 months ago