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bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Asked by L C 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Proble in logging on to CIT Bank account online

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help: Se… (read more)

I am getting this message when logging on to my CIT Bank account. I updated my Mcafee software yesterday. I had no problem logging in before to this site. Need help:


Secure Connection Failed

The connection to secure.citbank.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Amarjit Singh 4 months ago

Last reply by Denys 4 months ago

why did bitdefender say mozilla might be suspicious when I was trying to sign in

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on? … (read more)

When I was trying to sing in to bit defender I ended up wiht this mozilla package. why did the bit defender have a statement questioning reliability using an ad-on?

Asked by edvonk 4 months ago

Last reply by Paul 4 months ago

CNN.com does not load (most of the time)

I recently re-installed FireFox after I suddenly had problems that the profile folder could not be accessed. I uninstalled it, then reinstalled it using the download from… (read more)

I recently re-installed FireFox after I suddenly had problems that the profile folder could not be accessed. I uninstalled it, then reinstalled it using the download from Mozilla website. This fixed the profile issue. I am using the latest version. Now, I find that most of the time, cnn.com won't load: I see messages on the bottom left corner that it is connecting to all sorts of web sites, in particular it tends to get stuck on "Sending request to signal-metrics-collector-beta.s-onetag.com" . I don't know if it eventually loads, I give up after about 1 minute. In Chrome, cnn.com loads instantly. In Firefox, BBC.com loads instantly. Microsoft.com loads instantly. I have installed the same extensions as before. I started FireFox with all of them turned off, no difference. As I mentioned, it does not load MOST of the time - once in a while it loads instantly, but later on the problem reoccurs. >What is wrong with FireFox and why won't it load CNN as quickly as before? I am using Firefox on Windows 11, I have Malwarebyes installed. Thanks, Adriaan

Asked by Adriaan 4 months ago

Last reply by jonzn4SUSE 4 months ago

Cannot access website

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out: The server at nubecomun.yanapak.org is takin… (read more)

I got the following message while trying to access this website https://nubecomun.yanapak.org/ The connection has timed out:

The server at nubecomun.yanapak.org is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How can I allow Firefox to access the site?

Asked by Fe Román Muñiz 4 months ago

Last reply by Paul 4 months ago

Connection Issues

8 out of 10 times that i try to connect to the following site: https://www.tax.ny.gov/online/ I get the following error message: Secure Connection Failed An error occ… (read more)

8 out of 10 times that i try to connect to the following site:

https://www.tax.ny.gov/online/

I get the following error message:

Secure Connection Failed

An error occurred during a connection to otc.tax.ny.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Now and then, I'm able to log in successfully. lately though, I'm having trouble logging in using Firefox browser.

This is becoming very frustrating. What could be the issue? What do i need to do to resolve the problem?

Asked by luzlight 3 months ago

Last reply by jonzn4SUSE 3 months ago

AdGuard App's VPN breaks Firefox

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser. When AdGuard (app) is turned on wit… (read more)

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser.

When AdGuard (app) is turned on with its VPN feature (not an actual VPN, only to block ads), Firefox couldn't open any of the links. I have the certificate from AdGuard installed on my Android device, and even my bank apps trust it. The other browsers are working perfectly fine. Only Firefox couldn't load the pages.

Asked by Bhargav Dixit 3 months ago

Last reply by jonzn4SUSE 3 months ago

Pandora having trouble playing...I have used it without problems in the past and it suggests overly aggressive ad blocker at work.

Pandora tries to start, but it bounces from artist to artist without playing. Never had this happen before. Pandora suggests there is an overzealous ad blocker at work.… (read more)

Pandora tries to start, but it bounces from artist to artist without playing. Never had this happen before. Pandora suggests there is an overzealous ad blocker at work. Can you help?

Asked by nostr8time 3 months ago

Last reply by Konstantina Papadea 3 months ago

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.ser… (read more)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Asked by recoordinator 3 months ago

Last reply by jonzn4SUSE 3 months ago

how to fix browser security web page access issues

How to manage browser settings to prevent the following: Hmm. We’re having trouble finding that site. We can’t connect to the server at yourewardcard.com. If you ente… (read more)

How to manage browser settings to prevent the following:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at yourewardcard.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by ElkHair14 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox starts but don't do anything besonders that

Der Community, Sinne yesterday night my Firefox don't work anymore. The online thing i can get is this : bp-fa8b47ab-4fb5-42de-ae52-3a3620250817 I think this the F… (read more)

Der Community,

Sinne yesterday night my Firefox don't work anymore. The online thing i can get is this : bp-fa8b47ab-4fb5-42de-ae52-3a3620250817 I think this the Failurecode. I tried everything, like clean the Cash, set the Proxy to non use, the clean up Option everything. I deinstall it and install it new, but the Problems still exist. The only Change is the Failurecode. The new one is : 6f317949-b419-45cc-a9ea-27e0052ee481 Any other Browser also didn't work, like Edge or Opera. The start but doesn't load any Seite. Thanks for your Patience and time with me and my bad english. Steven from Germany

Asked by Setarkos Acenes 2 months ago

Last reply by Chris429er 2 months ago

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I'm receiving this message The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software… (read more)

I'm receiving this message The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

Asked by mrswms94 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

firewalls and security

When I open a new tab and enter any website name I cannot connect to any site and this has only just started The message I get reads cannot connect to server at gb.search… (read more)

When I open a new tab and enter any website name I cannot connect to any site and this has only just started The message I get reads cannot connect to server at gb.search.yahoo.com

Asked by daviessmartset 2 months ago

Last reply by Paul 2 months ago