Showing questions tagged:

Don't Have Or Forgot My Prymary password To Log in How Do i Get This fixed?

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my … (read more)

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my End At all! I Try Only To Fail!

Open 2 1 60

firefox willnot keep my passwords

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re… (read more)

I have always used a master password for years and I love it. Ever since the last update came in it will not keep my passwords after I shut my computer down. I have to re enter them every day. How can I fix this?

Open 1 140

Is there a way to recover or change my primary password without losing all of my saved addresses and passwords?

Having forgotten the last few figures of my primary password, I am stunned to find that you offer no way to reclaim or rest it without losing all of my saved sites and pa… (read more)

Having forgotten the last few figures of my primary password, I am stunned to find that you offer no way to reclaim or rest it without losing all of my saved sites and passwords.

Open 1 80

Why am I not prompted for my primary password when I view passwords or payment methods in the mobile app?

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password … (read more)

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password on the mobile app, I am not prompted for the primary password. I can reveal or copy any password. It seems like anyone who got access to my phone could get all the passwords.

Open 1 40

For MacBook Pro, Firefox blocks my accts. that require a password or touch ID.

bold text whenever I go to a password needed site (account), firefox says passwords blocked and asks for a touch ID or a Firefox (?) password WHICH I DON'T HAVE. Can i c… (read more)

bold text whenever I go to a password needed site (account), firefox says passwords blocked and asks for a touch ID or a Firefox (?) password WHICH I DON'T HAVE. Can i change my Firefox password? If so, how??

Open 1 30

Fingerprint/password required to access saved passwords

I've just transitioned over from Google Chrome. There, any time I tried to access a saved password, it asked me for my fingerprint (I'm on a Mac). It "cached" my print fo… (read more)

I've just transitioned over from Google Chrome. There, any time I tried to access a saved password, it asked me for my fingerprint (I'm on a Mac). It "cached" my print for a five minute window, so if I access saved passwords during that window, I didn't have to do it again. But after five minutes, I had to do it again.

Although it's annoying, it's my preference because it's a business laptop that I travel with frequently.

Firefox doesn't seem to have the same feature? Some websites says it DOES have the five minute window, but I've tried every combination I can figure out in passwords and can't get that to happen. I tried the primary password, but that only asks for it when I start up Firefox. I want the five minute window.

I searched the forum and seem to be the only person in the world who wants this level of security?!?!

Open 5

Need to disable "require device sign in to fill and manage passwords" without entering system password

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a p… (read more)

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a primary password to secure my saved passwords, so this never should have happened. Turning off this setting also prompts for the Windows password. In v151, I recommend that Firefox allow the primary password to be used instead, for both managing passwords and turning off the "require device sign in" setting.

I can understand trying to force password security and encryption upon users who do not have a primary password set, but that should have been accomplished by prompting the user to set a primary password. Users with primary passwords should have been excepted from the change. "Require device sign in" should never have been an option - local system passwords are not designed for this use, and no consumer-grade app should have access to them.

As a CISSP I never recommend that anyone use browser-based password managers at all, but I do use the Firefox one for some non-critical sites. This discovery has been an annoyance, but worse, it reveals a poor understanding of security on the part of Mozilla.

Open 1 90

Master Password Prompt On App Startup

Every time I open Firefox I get the prompt for my master password even though I'm not on a website. How do I get this to stop? It has begun to ask me twice and only does … (read more)

Every time I open Firefox I get the prompt for my master password even though I'm not on a website. How do I get this to stop? It has begun to ask me twice and only does it once if I disable sync. How do I get it to stop unless I'm actually trying to sign in to something?

Open 3

I have a popup box asking for a password that I don't, and never had, before it inginates firefox and I have found no way to remove it.

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel … (read more)

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

Open 2

Primary login issues with retrieving passwords

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to … (read more)

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

Open 3 40

windows sign in for passwords

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to… (read more)

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to disable this intrusion.

Open 6 139

concern for "always available" p. w. loading

my mobile app seems to always have the p. w. & log. ins available where as my desktop will pop-up asks me to at least once "sign. in" .. I believe they are synced ..… (read more)

my mobile app seems to always have the p. w. & log. ins available where as my desktop will pop-up asks me to at least once "sign. in" .. I believe they are synced .. am concerned for a phone gran & aitomatically having P.W. access to my sites .. am I missing a setting?

Open 2 90