Showing questions tagged:

Not responding, connectivity issues, slow deleting

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalli… (read more)

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

Open 4 7

How can I adjust the VPN settings when the target website blocks access???

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission… (read more)

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission to access "http://raymondjames.com/" on this server.

Reference #18.2824c317.1780333873.7f8f1ac1

https://errors.edgesuite.net/18.2824c317.1780333873.7f8f1ac1 ""

Do you know the technical reasons for this? And can you recommend anything I can do about it? Yes, this is the latest Mozilla VPN and Firefox 151.0.2 versions on my older Win 10 desktop.

Dennis MacMahon [edited email from community support forum]

Open 1 1

How can I restart my VPN service if it is not running in the background? I have a Mac.

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if… (read more)

bold text I have just installed Mozilla VPN but it doesn't seem to be running in the background properly. How can I verify that it is running? And how can I restart it if it isn't running? I have a Mac.

Open 1 90

My browser intermittently denies me access to my bookmarks. The message suggests that it may be interference from a security program. Does anyone know how to fix this problem?

Here's the message I get 'intermittently when I open Firefox, which is my default browser: Fix "The bookmarks and history system will not be functional" error message The… (read more)

Here's the message I get 'intermittently when I open Firefox, which is my default browser:

Fix "The bookmarks and history system will not be functional" error message

The "fix it" page doesn't suggest any possible security program obstacles. Can you help me find the culprit?

Open 1 73

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (read more)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Open 1 219

Prioritized mail notifications

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the … (read more)

Today, "prioritized email" notifications started to show up in the lower right hand corner of the monitor. They are very annoying! How do I prevent from appearing on the screen?

Open 3 182

what the hell is so difficult about making a stable, working browser?

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 202… (read more)

there's damn near always problems, pages display funny, dont load, the browser has its own " loading circle" temp files/cache is still a problem? do you guys know its 2025 and browsers still cant handle temp files? mozilla has ZERO help. no wonder everyone uses chrome. but they suck a$$ too.

Open 1 100

Mozilla VPN installed in MY computer : will it affect the other devices connected to the same box?

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no… (read more)

Hello there we are several persons here, all connected to the internet via the same box (proxy). I would like tu to use your VPN. The other persons are not interested (no comment !). If I do this, will it affect in one way or another the connection of the other persons (in which case they will kill me..... ;-) or not. Many thanks in advance Emmanuel France

Open 1 91

problem with the smooth operation of Firefox

Can you let me know when Firefox will launch smoothly after an iOS update? The problem is that when I browse, switching from tab to tab to access the tabs, users can acce… (read more)

Can you let me know when Firefox will launch smoothly after an iOS update? The problem is that when I browse, switching from tab to tab to access the tabs, users can access even a few seconds of switching between open tabs or when accessing a tab. I currently have an iPhone 17 Pro. I should mention that the problem occurred with my previous iPhone SE 2020 model. Apple had already diagnosed the phone, but no errors were detected. I received a notification that Firefox wasn't yet fully available for iOS updates, hence the problem. Unless this is a plugin, I'll check the post to see what I have to say so Firefox can run smoothly. Another problem is that when reading information on a website, Firefox is "cut off" and another screen zoom doesn't help, as I still can't see part of the text on the left. The text is simply limited by the border. I'd appreciate your help and feedback. Unfortunately, I cannot attach a screen recording to show what exactly the lag problem is. My e-mail: [edited email from community support forum]

Open 1 371

How can I synch my address book on my laptop with a Moto G 2025 phone?

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks… (read more)

How can I synch my address book on my laptop with a Moto G 2025 phone? I need the required steps to do this plainly spelled out, as I am not a super computer user. Thanks!!

Open 1 45

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Open 1 303