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Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

When l look at Settings>Updates>Check for updates: I am usually presented with an update such as the one just now: Security Intelligence Update for Microsoft Defender Antivirus - k32267602 (version 1.443.4.0) current channel (broad) completed00 -

After checking for updates I will then go to SETTINGS> IT clearly shows that I am running Windows 11 PRO.

CAN SOMEONE PLEASE TELL ME WHY IN PLACES THAT ARE TRACKING ME AND TAKING MY PERSONAL INFORMATI0N, THAT IT SH0WS OR SAYS THAT I am running Windows 10? I often see it if I sign into one of the many different accounts that require 2 factor authentication, which will send me a notification alerting me that someone has signed into my account from a NEW DEVICE. OR FROM AN UNKNOWN DEVICE. That is when they ask if I recognize this login and it shows device and location from which the login attempt is happening. IF I answered honestly, (because it is showing a login attempt happening from a (WINDOWS 10 SYSTEM) and my system shows Me that it is running Windows 11 PR0: it would flag as suspicious and my account would get locked up for sure. Instead, because of the odd hour of the night it occurs, that combined with the location I know it is myself and even though it says "ON A SYSTEM RUNNING WIND0WS 10", I force myself to lie and answer that I do recognize the attempt. PLEASE SOMEONE HELP FIND A SOLUTI0N TO THIS ERROR. THANK YOU IN ADVANCE

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

I am on Mac Mojave 10.14.6 using Firefox 115.36 Oesr on esr update channel for many years. Unable to access Billpay due to message saying outdated browser yet Firefox says Firefox is up to date on the drop down box for Firefox. Up until tonight I had the ability to select option of "Continue with outdated browser" but did not have that option today. Should I contact Billpay as well as you?

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

I am unable in run the installer for the updated version of Firefox on my android desktop. Are you able to help me?

Thank you in advance

Natalie [edited email from community support forum] Johannesburg, South Africa