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Cookie bug after recent updates

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent p… (read more)

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent popup appears. I have to refresh the page for it to work properly. After refreshing, the cookies load, I’m logged in, and the popup disappears. This issue isn’t limited to Google Search—it happens on about 90% of the websites I try to access right after launching Firefox.

Asked by TheAshenOne 3 days ago

Last reply by lew 2 days ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 4 months ago

Last reply by mcstan2 20 hours ago

VideoDownloadHelper

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't do… (read more)

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

Asked by mizimping 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox needs to stop with this update notification prompt that is every few hours, cant seem to deactivate this

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. T… (read more)

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Asked by kawadoc25211 4 months ago

Last reply by Agent virtuel 1 day ago

downloading Firefox Android version WITHOUT USING GOOGLE

Why is moZilla forcing me to use Google Play Store to download Firefox? I used to be able to go directly to mozilla and get it (and yes i'm talking also about the andro… (read more)

Why is moZilla forcing me to use Google Play Store to download Firefox? I used to be able to go directly to mozilla and get it (and yes i'm talking also about the android version)

Asked by Michael Tucker 2 months ago

Last reply by TyDraniu 2 months ago

Thunderbird: PDFs won't print when previewed in email tabs

I'm running a brand new PC with Windows 11. I've installed Thunderbird 137.0.1 (64-bit). I'm a seasoned user (previously on Windows 10). If I view an attachment it will d… (read more)

I'm running a brand new PC with Windows 11. I've installed Thunderbird 137.0.1 (64-bit). I'm a seasoned user (previously on Windows 10). If I view an attachment it will display a PDF in a new mail tab like I am used to, however when I click the Print button my printer spits out a blank page. If I save the same PDF to Windows then open the file in another program (like Chrome) then it prints there without any problem.

Asked by nic20 1 week ago

Last reply by Ed 6 days ago

Firefox Update 133.0 Moved Tabs to Top

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS fil… (read more)

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS file I can copy that will restore bookmarks toolbar above the address bar and the tabs below the address bar? So the order would be: Menu Bar, Bookmarks Toolbar, Address Bar, then Tabs Bar? This really is hard to work with. Thanks!

Asked by JussAskin 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Lost all bookmarks and folders after latest update 131.0.3 (64-bit)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help m… (read more)

hi i have mental health difficulties and all the links to absolutely everything is gone no bookmarks no folders nothing on my desktop i have lost everything please help me recover these so many important bookmarks all missing help me get them back even if i have to go back to an older version of firefox this update happened itself please help me nothing in import restore in manage bookmarks see pic showing no bookmarks its empty please help me i am desperate my mobile number is u.k [edited phone# from public community support forum] please help me

Asked by g4ryhudson_1970 5 months ago

Last reply by cor-el 5 months ago

How do i find out what was my previous forefox version, and then where can i downoad it for reinstallation

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my… (read more)

This latest version doesn't work properly, (unable to download videos), and i want to return to the earlier version but i don't remember what it was. How do i find out my previouse version? Only the supported mac versions are listed on the older versions download site. How can i access all firefox versions through 131,0? Thank you for the help, you are most kind. mac os sonoma 14. firefox ver 131.0; Hank H

Asked by mtnhank1937 5 months ago

Last reply by jonzn4SUSE 5 months ago

Issue Arised After Latest Update

Today I Receive Mozilla Firefox 133(64Bit) Update. After Successful Update. My Open Tabs Are Not Loading. Also, Firefox Become Very Slow When I Surf Youtube Videos. Vide… (read more)

Today I Receive Mozilla Firefox 133(64Bit) Update. After Successful Update. My Open Tabs Are Not Loading. Also, Firefox Become Very Slow When I Surf Youtube Videos. Video Stuck But I Can Hear Audio. Taking Time To Load Videos. Its A Portable Version.

Asked by VIVEK 4 months ago

Last reply by markwarner22 4 months ago

Mozilla Firefox New Updates Changed Default Language

After updating Mozilla Firefox to the latest version, it changed the default language from English (US) to German (DE) although English (US) is currently selected as the … (read more)

After updating Mozilla Firefox to the latest version, it changed the default language from English (US) to German (DE) although English (US) is currently selected as the default language. It will not change back to English (US)

Asked by SurfRBtm 5 months ago

Last reply by cor-el 5 months ago

windows 7 will not run

I'm a programmer. I have my main reliable box is windows 7. I'm committed to moving main linux (mint) and Raspberry. I have my other boxes and sbc's running fine. I i… (read more)

I'm a programmer. I have my main reliable box is windows 7. I'm committed to moving main linux (mint) and Raspberry. I have my other boxes and sbc's running fine. I installed and have installed linux on a laptop and the Thunderbird running on it. I don't know but suspect that running the last version (115) that supports win 7 and it somehow has quit working. It works fine on the laptop but I'm worried that either the "upgrade sync" has somehow not recognized that it was running on the windows 7 and it bumped / prepped the windows ??? I noticed that it just started saying on the latest version that it requires windows 10. I don't want to give in and update windows. It's trash - windows 10 & 11 are crap and have become to intrusive. Help with Thunderbird on my old windows 7 please  ! ! !

Asked by Brad 5 months ago

Last reply by david 5 months ago

TB automatically updated to 115

Yesterday morning I opened my email only to discover that TB had been automatically updated to 115. I did not update it, and I do NOT want 115, it's miserable! How can I… (read more)

Yesterday morning I opened my email only to discover that TB had been automatically updated to 115. I did not update it, and I do NOT want 115, it's miserable! How can I safely uninstall 115? TB info shows I'm "currently on the esr channel." what is that and what does it mean? Is the new 128 less awkward? that is, would it be safer to update to 128 than to uninstall 115? Thanks for advice and guidance, Gail

Asked by Gail Fleischaker 5 months ago

Last reply by Wayne Mery 5 months ago