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ad blocker

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox w… (read more)

I have been trying for weeks to whitelist a website so that I won't keep getting the "Adblock Detected" error message, but I haven't been able to. My browser is Firefox with Duck Duck Go search.

Asked by america1590 2 months ago

Last reply by jonzn4SUSE 2 months ago

Bank of America

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password. … (read more)

we use fire fox for all our bookmarks. We are unable to login to our bank of America account, it shows our ID but it will not allow us to enter any password.

Asked by cleosmithwick 3 months ago

Last reply by Paul 3 months ago

Can't find Page to enter account recovery key

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that… (read more)

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

Asked by antphbgpo 2 months ago

Last reply by Paul 2 months ago

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy… (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 2 months ago

Last reply by jonzn4SUSE 2 months ago

Lost All Firefox Data After Laptop Reboot

Hi, I’ve lost all of my saved passwords, bookmarks, and browsing history in Firefox. I’ve been a Firefox user for over five years, always tied to the same Firefox account… (read more)

Hi, I’ve lost all of my saved passwords, bookmarks, and browsing history in Firefox. I’ve been a Firefox user for over five years, always tied to the same Firefox account email. My laptop recently had to be repaired, and the technicians performed a full reboot. After getting it back and reinstalling Firefox, all my data was gone. I tried recovering an old profile, but the reboot erased everything, so there are no old profiles or local data left on the device. Since my Firefox account has always been connected to the same email, I was hoping all of my data would still be recoverable, but I haven’t had any success. This represents over five years of saved information, and I really need help to restore it. Can Firefox support assist me in recovering my data through my account? Thanks in advance.

Asked by zara darini 3 months ago

Last reply by Paul 3 months ago

How do I remove a defuct site from Firefox URL Suggestions?

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "F… (read more)

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "Firefox Suggest", but do not get any options to remove it.

Since the defunct URL starts with the same 10 or so characters as the new one, I always have to type a lot to get to the correct page. On the other hand, I use it to rarely to warrant a bookmark.

Asked by Asperamanca 2 months ago

Last reply by lciaccio 1 month ago

can't load amazon account

Why am I getting this message: with no way around it? Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code… (read more)

Why am I getting this message: with no way around it?

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

Asked by terry.penton 2 months ago

Last reply by Paul 2 months ago

Firefox with newest update not working

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tri… (read more)

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

Asked by stevecripe57 3 months ago

Last reply by Paul 3 months ago

Ciao - I HAVE TO LEAVE FIREFOX

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUS… (read more)

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Asked by DA Mozilla 3 months ago

Last reply by Mark 3 months ago

PASSWORD TIMEOUT

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account th… (read more)

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

Asked by hrlyrider99 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Feedback - Sidebar - Notifications

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to … (read more)

I just received a toast from a sidebar app. Unsolicited notifications are the fastest way to get me to dump your app. I recommend Mozilla implement user-level control to disable notifications from sidebar apps. In theory, Mozilla is already supposed to be respecting my preferences on notifications. I have authorized notifications from only one website, and it wasn't the one for which I received this notification. There's a disconnect there.

Asked by nflowers 3 months ago

Last reply by James 3 months ago

Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (read more)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Asked by gdounis27 3 months ago

Last reply by jonzn4SUSE 3 months ago