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New update issues

How can I revert to the old layout of Firefox? In the new update the settings button and the tabs button swapped places and I don't like it as it doesn't make sense. I al… (read more)

How can I revert to the old layout of Firefox? In the new update the settings button and the tabs button swapped places and I don't like it as it doesn't make sense. I also want to have the settings button open the scroll down menu on the right instead of coming up from the bottom of the screen as it doesn't make sense to have that occur.

Asked by rc4ytc2gsx 4 months ago

Last reply by Anthony 4 months ago

SECURITY SETTING

I cannot find the specific settings option (such as "Deceptive content and dangerous software protection" or a similar toggle) to disable the blocking for a particular we… (read more)

I cannot find the specific settings option (such as "Deceptive content and dangerous software protection" or a similar toggle) to disable the blocking for a particular website that I believe is safe. i want to turn off it

Asked by hwev241097 1 week ago

Last reply by Paul 6 days ago

Firefox for Android beta would automatically go back a page without user input

On Firefox for Android beta, there's a critical annoying bug. When you click on a link, any link, it will look as if Firefox will load the web page but suddenly, it goes … (read more)

On Firefox for Android beta, there's a critical annoying bug. When you click on a link, any link, it will look as if Firefox will load the web page but suddenly, it goes back to the previous web page. This is incredibly frustrating since it's almost like you're redirected back randomly. I checked this with no extensions enabled as well as even with just ublock origin and privacy badger extensions enabled

Asked by roamingnebula 1 month ago

Last reply by TyDraniu 1 month ago

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Asked by Mina Samir 1 month ago

Last reply by jonzn4SUSE 1 month ago

'Forgot password' not working

Hi, The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Inv… (read more)

Hi,

The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Invalid account'. Please take a look.

My email - *censored by mod*

Thanks

Asked by sree lekha 1 week ago

Last reply by Kiki 1 week ago

password manager shaded

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restartin… (read more)

Win 11 Pro, Firefox Browser-Developer, 147.0b9, 64bit Problem recently occurred. Example it was working fine this morning and after turning the computer off and restarting later in the day this happens. The image below shows faded access to the password manager. Link that appear do not work: Log in at the header and link in password support highlight in the visible text portion. Thanks in advance for your help

Asked by Dado 2 days ago

Last reply by jonzn4SUSE 2 days ago

Mozilla

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened … (read more)

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

Asked by aku2 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cannot find QR scanner in my moblie browser to sync the devices.

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead … (read more)

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

Asked by 27VMB 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox developer not working since 142.0b2 - tabs do not load on restart of app

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser. I suspect an add-on but have not been abl… (read more)

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

Asked by chris.moland 5 months ago

Last reply by jonzn4SUSE 5 months ago

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (read more)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

Asked by webmaster94 5 months ago

Last reply by David DeBord 5 months ago

position: sticky not working correctly inside position: fixed container

Hello Firefox Support Team, I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers. Issue… (read more)

Hello Firefox Support Team,

I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers.

    • Issue Description:**

When an element with `position: sticky` is placed inside a container with `position: fixed`, Firefox treats the sticky element as if it has `position: relative`, effectively breaking the sticky positioning functionality.

    • Expected Behavior:**

The sticky element should maintain its sticky positioning behavior even when nested inside a fixed-positioned container, as it does in Chromium-based browsers.

    • Current Firefox Behavior:**

The sticky element loses its sticky properties and behaves like a relatively positioned element.

    • Use Case:**

This issue particularly affects modal implementations where: - The `body` element receives `position: fixed` to prevent background scrolling - Page elements (such as `.total-section`) should maintain their sticky behavior regardless of changes to the body positioning

    • Browser Comparison:**

- **Chromium browsers (Chrome):** Sticky positioning works correctly in this scenario - **Firefox:** Sticky positioning fails and falls back to relative behavior

    • Request:**

Could you please consider aligning Firefox's behavior with other major browsers? The current inconsistency creates cross-browser compatibility issues and forces developers to implement JavaScript workarounds.

Thanks!

Asked by John Alexwood 4 months ago

Last reply by TyDraniu 4 months ago

Firefox VERY slow to start lately

Firefox used to start in a second on my Windows 10 PC. But lately it now takes about 10-20 secunds to start (on 143 beta). Is there any reason why it takes so much longer… (read more)

Firefox used to start in a second on my Windows 10 PC. But lately it now takes about 10-20 secunds to start (on 143 beta). Is there any reason why it takes so much longer to start now? Is there any setting og tweak I can do to get it to start faster?

Asked by Lars-Erik 4 months ago

Last reply by Paul 4 months ago

Way to disable Tab Pinning after dragging tab to the edge of the open tabs?

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this … (read more)

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this stupid feature?

Asked by somukingcorn 4 months ago

Last reply by Agent virtuel 4 months ago

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to bro… (read more)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Asked by Grumpy 4 months ago

Last reply by Paul 4 months ago

Newsmax.com refuses to load daily AFTER 3-4 newsmax pages have been successfylly loaded

This is the 4th time I've reported this problem. Here's the warning I get every day only after I have already been loading Newsmax pages with no problems: Secure Connec… (read more)

This is the 4th time I've reported this problem. Here's the warning I get every day only after I have already been loading Newsmax pages with no problems:


Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There are no other sites in which I have this problem with FF x64 DE. In Edge, I see the newsmax pages load while the FF x64 DE https//newsmax.com xontinues to genberate the above message and fails to load the screen.

Please fix.

Thanks, WaltC

Asked by johnandsusanne333 3 months ago

Last reply by Shirmaya John 3 months ago