Showing questions tagged:

email address is no longer valid

My Bellsouth email account is no longer valid and has not been valid for many years. I have no access to it. Please explain how i can change it? Berry … (read more)

My Bellsouth email account is no longer valid and has not been valid for many years.

I have no access to it.

Please explain how i can change it?

Berry

Open 2 1 30

I want to remove Paypal from my subscription and add a credit card

I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method. I tried removing Paypal, but it force… (read more)

I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method.

I tried removing Paypal, but it forced me to restore Paypal as the payment method.

How do I switch to a credit card?

Open 2 50

CANCELlING MY SUBSCRIPTION

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN. It is now renewal time, and they want to steal anothe… (read more)

The Mozilla website is ineffective. It will not open my account. I haven't been able to make any use of Mozilla VPN.

It is now renewal time, and they want to steal another £60 from me!

There is no way to contact the fecking inefficient BAR STEWARDS. Email bounces, and their support cannot be reached by phone. 6 messages have received no attention.

HOW do I contact the utterly lazy, incapable, lazy YENGHI creatures?

Open 1 50

can you please delete my mozilla vpn account?

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please? … (read more)

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please?

Open 1 30

30 day money back guarantee VPN cancellation

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (read more)

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

Open 1 110

I received anemail from <mozillaaccounts @ firefox.com>,o you want to keep your Mozilla account and data?Was that you?

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is … (read more)

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is not being used.bold text'''''''

Open 2 30

how do i not continue the free trial vpn?

i accepted a free trial for vpn. I do not want to be charged for vpn. i dont find vpn usefull. websites dont allow access when Im using vpn. do not add to my account. … (read more)

i accepted a free trial for vpn. I do not want to be charged for vpn. i dont find vpn usefull. websites dont allow access when Im using vpn. do not add to my account.

Open 2

Refund Request for Automatic Mozilla VPN Renewal

Hello Mozilla Support, I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no long… (read more)

Hello Mozilla Support,

I would like to request a refund for my recent Mozilla VPN subscription renewal. The subscription was renewed automatically just now, but I no longer use the VPN and did not intend to continue the subscription.

I have not used the service since the renewal. Please cancel my subscription and refund the latest charge to my original payment method.

Thank you for your help.

Open 1

Cannot log into Firefox desktop on Windows 10 and cannot sync

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted … (read more)

I am unable to use my Firefox for desktop since the last update. It started refreshing by itself and, upon restart, I tried setting a main password but it never accepted one even though the same password works on Firefox mobile (which I am using right now to write this from an Android phone). I tried Uninstaller and reinstalling again wiping everything but everything I try to login to sync on Firefox desktop I get "Unexpected error" as soon as I type my email (it's not even asking for a password)

Open 1 30