why can't this "help" page answer a direct question?

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have noth… (read more)

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have nothing whatsoever to do with the question!

Asked by sercouwis2004 5 days ago

Last reply by u10tek1 1 day ago

hi My thunderbird email account appears to be jammed and no longer recieving messages.

No longer recieving emails. Appears to have crashed. On clicking on "get messages" a pop up message says "connection to server mail.activ8.net.au timed out" There appears… (read more)

No longer recieving emails. Appears to have crashed. On clicking on "get messages" a pop up message says "connection to server mail.activ8.net.au timed out" There appears to be nothing wrong with the server as i can access messages via GMail. Have deleted a lot of messages using Gmail thinking that may have been the problem but its still not working for me on thunderbird. The problem started when a sent message jammed as it was being saved to "sent". The message does not show in sent but i do know that it did send successfully. There was about 140 messages in the sent folder at the time. I find Thunderbird a lot more user friendly than Gmail so i would like to resolve the problem. Anyone?

Asked by faxx 5 days ago

Last reply by Matt 4 days ago

setup problem for thunderbird

i have changed IP and want to use two ip' one for new messages and one as a library of old messages After setting everything up old provider is OK but new provider - Gmai… (read more)

i have changed IP and want to use two ip' one for new messages and one as a library of old messages After setting everything up old provider is OK but new provider - Gmail I get the attached error message when I startup and no mail updates the. I cannot find amy reference anywhere to the error name. What can I do.

Asked by don_mac1 2 hours ago

Last reply by sfhowes 2 hours ago

TAXES SHOULD ONE BE CHARGED TAX ON A DELIVERY FEE

i have issues on my pages and it is random, the letters are blotched out in black or lime green sometimes impossible to read then the next page is fine ??? it wont show … (read more)

i have issues on my pages and it is random, the letters are blotched out in black or lime green sometimes impossible to read then the next page is fine ??? it wont show up if printed or in a screen shot help please its been going on for 5 months so far no one has helped me i have done update i keep getting the message that everything is working i had changed colors once but put it all back to default pc not even 2 yrs old yet ty for any help i can get jodi

Asked by memok 3 hours ago

Last reply by cor-el 2 hours ago

The new version of Firefox 90.0.2 doesn't work with many websites

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefo… (read more)

Several websites I use frequently, including Facebook, the Macquarie Dictionary and even Mozilla's own support website, don't work properly with the new version of Firefox. I even had to use Google Chrome to access this support page, as I couldn't get past the login page using Firefox. When I first opened the new version, Firefox told me that I had to enable cookies for it to work. I went to Preferences and checked that cookies were definitely enabled. I quit and restarted both Firefox and the entire computer, checked that cookies were still enabled and it still doesn't work. Why is this happening? I don't want to change my default browser permanently, but I need it to work for me. Can anyone help?

Asked by lordwhybro 4 hours ago

Last reply by FredMcD 3 hours ago

I can't access Macys.com

I can't access macys.com. I get the following message: You don't have permission to access the requested URL on this server. Reference: 18.1c2c2d17.1627421167.20bcf057 … (read more)

I can't access macys.com. I get the following message: You don't have permission to access the requested URL on this server. Reference: 18.1c2c2d17.1627421167.20bcf057

Asked by redlou823 6 hours ago

Last reply by FredMcD 3 hours ago

Firefox Mac will not open links .

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other post… (read more)

When I am in an open page in Firefox 90.02 and try to open a link MOST OF THE TIME It will post the error message below and not let me proceed. I can tell from other posts that this is not uncommon, but I cannot find a posting that is useful.

Thus far I have 1. reset/repaired Firefox 2. ensured that Firefox has full access to my computer and the internet and that the Firewall is off. 3. reset all the security and privacy settings to the lowest settings or turned them off including pop-up blocking, tracking, really all settings, cleared the cookies and caches.

What am I missing? Randy Black

Asked by Rand 6 hours ago

Last reply by FredMcD 3 hours ago

Bookmarks

After the last FF update I cannot save anything to my bookmarks. Instead , it outs them just below the tool bar. I want to be able to save them like I used to. Please tel… (read more)

After the last FF update I cannot save anything to my bookmarks. Instead , it outs them just below the tool bar. I want to be able to save them like I used to. Please tell me how . Thanks ,

Asked by Rosekeller74 6 hours ago

Last reply by FredMcD 3 hours ago

Backup and Import of Bookmarks in Firefox

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive.… (read more)

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive. The new file shows up. And I import my newly backed up bookmarks. I get the usual warning.... this will overwite etc...... I import.... I get a load of rubbish. This was how I always moved my most current bookmarks between computers. Something has changed in Firefox. Any explanation and help is appreciated. Thanks. [email]@yahoo.com

Asked by johnn277 7 hours ago

Last reply by FredMcD 3 hours ago

Firefox not rendering PNGs/images

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did… (read more)

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did a Firefox refresh - the problem still persists. Works fine on Chrome based browsers.

Asked by awesome.darek 7 hours ago

Last reply by cor-el 1 hour ago

Suddenly demolished bookmarks and cited solutions that don't work

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.… (read more)

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.

When surfing from Menu > Bookmarks > Manage Bookmarks > Library arrows, it does "successfully" recognize a July 15 backup copy existing, but when clicking on it, it only brings up an error message saying "unable to process."

When going instead to Firefox Help > More Troubleshooting > Profile > Show in Finder, it again finds the same July 15 backup, but only produces an error message saying that no document can be opened. It offers generic referral to the entirety of the Apple Store and entirety of all existing applications on the hard drive, that already didn't step up to open it, but no clue as to what opening Firefox's own proprietary reference actually requires, or who to ask if the user fails.

This is a catastrophic result for bazillions of users, especially any involved in research or use of deep websites in which the shortcut-route or source-reminder bookmarks were harvested over time in a way that isn't easily reconstructed from "accounts" or emails or notes. Why in the world would anyone think it wise to make the default browser setting automatically "upgrading" by wiping out all accumulated user data without any warnings to the user to first do a manual backup of personal data, such as by exporting all existing FF bookmarks into another browser first and then manually making whatever additional transition or re-import FF wanted? Had I known I needed to have made a lot of notes in order to have backup at all, I would have... or would have picked a safer browser to rely on, if auto-update wipe-out risk is to be the "normal" given environment now. Bookmarks are not just frivolous things for a fair number of folks.

Heartsick. Hoping there's still a third route for restoring, beyond the total loss and brickwalls experienced so far.

Asked by resourcebuilders 8 hours ago

Last reply by cor-el 2 minutes ago

The prompt "Please enter your primary password" appears multiple times in a session.

The prompt "Please enter your primary password" has started to appear multiple times in a session. When I enter the password everything seems to work the way it did befor… (read more)

The prompt "Please enter your primary password" has started to appear multiple times in a session. When I enter the password everything seems to work the way it did before, but after a while I'll click a link or access a bookmark and the prompt will pop up again.

Is this a deliberate change or a bug, or is my system broken or compromised?

Asked by Darrell 8 hours ago

Last reply by TyDraniu 8 hours ago

How to get disable the firefox update popup

I don't want to update my firefox. I was able to disable automatic updates. But the popup keeps coming once in a while. I need to get rid of that popup somehow. Please le… (read more)

I don't want to update my firefox. I was able to disable automatic updates. But the popup keeps coming once in a while. I need to get rid of that popup somehow.

Please let me know if there is a way to disable it other than collapsing NAV Bar.

Asked by yash292k11 10 hours ago

Last reply by TyDraniu 8 hours ago

Unable to transmit emails

Sending message error "Failed due unexpected error 80004005. No description available. The message could not be sent using Outgoing server (SMTP)mail.hover.com for an un… (read more)

Sending message error "Failed due unexpected error 80004005. No description available. The message could not be sent using Outgoing server (SMTP)mail.hover.com for an unknown reason, Please verify that your Outgoing server (SMTP) settings are correct and try again.:

I have looked and cannot find the error. Able to transmit email using several other methods but prefer this way when it works. Assistance please.

Asked by ian128 11 hours ago

Last reply by sfhowes 9 hours ago

Saved Logins Not Wanted

I have never asked for logins to be saved. Now saved logins comes up when I try to sign in to my email. I do not like it!! I travel with my computer and do not want my… (read more)

I have never asked for logins to be saved. Now saved logins comes up when I try to sign in to my email. I do not like it!! I travel with my computer and do not want my passwords automatically entered.

How do I get rid of any logins that have been saved?

What did they do with Firefox?  Are they trying to kill it?

Asked by essystems 11 hours ago

Last reply by jscher2000 10 hours ago