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Picture in Picture Mode Nonfunctioning

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app. In previous versions, I was able to enter full-screen… (read more)

The picture-in-picture function no longer works on my phone when viewing YouTube videos on my Android Firefox app.

In previous versions, I was able to enter full-screen mode while playing a YouTube video, then click the "home" button on my phone, and the video would play in picture-in-picture mode while I scrolled through other apps.

I am fully updated as of today (4/11/2023), I have tried the functionality with no add-ons and with the "Video Background Player" add-on, and I have double-checked to make sure that the "picture-in-picture" permission is checked for the app (it is).

My device specs are attached in the image below.

Thank you for your time and consideration.

Asked by hc_white87 5 months ago

Last reply by Paul 4 months ago

truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 2 months ago

Last reply by Garrett24 1 month ago

Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 2 months ago

Last reply by orange_cat 2 months ago

connecting to onion sites

Every time I try to go to a .onion site I get a message saying "you are trying to reach an onion/hidden service. To access (site) via web you will have to use the tor bro… (read more)

Every time I try to go to a .onion site I get a message saying "you are trying to reach an onion/hidden service. To access (site) via web you will have to use the tor browser" but I am on tor browser.

Asked by robbieboi198637 5 months ago

Last reply by Paul 5 months ago

Firefox rejects all service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

Android Mobile phone Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover? (When proble… (read more)

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

Asked by FIREFOX 3 months ago

Last reply by TyDraniu 3 months ago

Full Screen Video Issue

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still … (read more)

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still persist screen doesn't rotate to Landscape mode in full screen mode. It stays in portrait mode with caption below entering in Full Screen. Works Flawlessly in Firefox Nightly

Asked by Wolfhound 5 months ago

Last reply by Paul 5 months ago

2-step verification with OTP not working

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OT… (read more)

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

Asked by abhishek3494 5 months ago

Last reply by Paul 5 months ago

Youtube broke their site on firefox android

I have tested this on multiple devices, it seems youtube has broken their site on firefox for android. I can no longer fullscreen properly, it doesnt auto rotate. It de… (read more)

I have tested this on multiple devices, it seems youtube has broken their site on firefox for android. I can no longer fullscreen properly, it doesnt auto rotate. It defaults to the 244p resolution for every video, making me have to manually change the resolution everytime i want to watch something, It no longer allows the miniplayer or PIP, and you can no longer press play through the notifications widget as it no longer shows, thus not allowing us to listen to a video while minimized or on another tab. These features all work on other sites without issue which makes me think its a thing youtube did to circumvent adblockers. It's like this on my friends phone too it started at the same time.

Asked by zergling18 5 months ago

Last reply by Paul 5 months ago

Full Screen to Landscape Mode Not Working

Lately Full Screen to Landscape mode for YouTube and other websites is not working (Screen doesn't rotate to Landscape Mode screen stays at Portrait Mode at Full Screen) … (read more)

Lately Full Screen to Landscape mode for YouTube and other websites is not working (Screen doesn't rotate to Landscape Mode screen stays at Portrait Mode at Full Screen) Please fix this issue.

Asked by Wolfhound 5 months ago

Last reply by Paul 5 months ago

Auto log-out issues

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could lo… (read more)

While Enhanced Tracking Protection is "Enabled" by default... Log-in of websites get log-out automatically... If I "disable" Enhanced Tracking Protection, then I could log-in into websites... But as again enable Enhanced Tracking Protection, it suddenly get log-out again...

Asked by abhishek3494 5 months ago

Last reply by Paul 5 months ago

Enable dark theme for UI without forcing it on websites?

I don't understand why Firefox Android was designed so that the UI's dark theme also gets automatically thrust upon websites without user consent? Dark theme for the UI … (read more)

I don't understand why Firefox Android was designed so that the UI's dark theme also gets automatically thrust upon websites without user consent?

Dark theme for the UI and dark conversion for websites are supposed to be two *different* features. It baffles my mind that they were merged together like this, rather than just add an extra toggle for the user.

I know that there's an option to un-toggle the websites going dark in the about:config menu. But the Firefox stable release has actually disabled access to about:config as well!?

So what are we left to do? Just forever use the Beta/Nightly versions if we want any customizability over our favorite browser?

Why even disable about:config in the stable release in the first place, generally speaking? Chrome doesn't disable access to it in their stable release versions. Who's brilliant idea was it to make this change?!

Asked by Raynor 5 months ago

Last reply by cor-el 5 months ago

Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (read more)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 1 month ago

Last reply by Paul 1 month ago

Firefox on android - Oppo

Hi there, About 10 days ago, firefox stopped working on my android phone. When I open the app, I can type something in the opening window but then it never loads the ht… (read more)

Hi there,

About 10 days ago, firefox stopped working on my android phone.
When I open the app, I can type something in the opening window but then it never loads the http address.
Do I need to delete the app and start again? will it delete any of my data?

Thankyou for your help,

Asked by Eva joan 3 months ago

Last reply by Paul 3 months ago

Save pics and videos

Last week I could light press on the screen and saved pics and vids from Onlyfans. This week I cannot. Did something change with the new version of Firefox that caused th… (read more)

Last week I could light press on the screen and saved pics and vids from Onlyfans. This week I cannot. Did something change with the new version of Firefox that caused this ?

Asked by Nagoyaw6 1 month ago

Last reply by Paul 1 month ago