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About 3 month ago when I would click on a folder that I had saved e-mails in, or when I would get new e-mails, they would be displayed momentarily the disappear never to be seen again.

 Where are my e-mails as the are records of past business transaction and some personnel information.
  How do I recover these e-mails?

Regards Jim Adams jladams4@frontier.com

1. When I start Thunderbird, the first thing that comes up is the "misinformation" "No message found". Only some time later is the inbox with the new messages displayed. The initial "misinformation" is annoying.

2. When I open a message, I have to constantly click backwards until I get back to the inbox. Why is there no button for this?

Please reply to delloc@gmx.de

Kind regards Dirk E.

When opening the calendar on a Mac with an M processor, it takes a terribly long time for the ball to stop spinning, on a Mac with an Intel processor it works quickly and normally. Does anyone have a solution?

My smtp account settings are correct yet anything sent is returned. When I go to my webmail account, I have no problem with sending anything. Does tbird have a different setting for SMTO?

Secure Connection Failed This happens only on FIREFOX. NOT any other browsers that I have. I contacted the tech group on the site that I receive this message for the last 3 or four months. They checked everything on their end...it is a browser issue!

Hi, I use firefox exclusively across all my devices (for obvious reasons) but I find some browser apps don't work on Firefox - in particular Beat Buddy manager online. This requires FilesystemAPI support, which exists in Chrome and Edge, but not in Firefox. Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Thanks Doug

Hi I recently changed over to Microsoft 11, my computer was installed and set up by Computer Help by a IT Consultant. My addresses are not like they use to be just come up names and addresses have disappeared which is frustrating. If I am unable to find out what is wrong I will go to Gmail only, which is a shame I have used TB for years. Ann Ferrari joeannferrari@gmail.com

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway

I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

• Clearing cookies
• using Troubleshoot mode
• Restarting
• Changing Useragent
• Using "Forget about this site"

The following do fix the issue

• Using a VPN
• Using Google Chrome
• Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

1. https://kdice.com/
2. https://latinitium.com/
3. https://theysaidso.com/
4. https://opensource.org/
5. httpe://obsidian.rocks/

I had been able to solve these puzzles, or at least work on them previously. Since yesterday, however, when the message showing the problem to solve is opened, I cannot do anything with it. All it has is a "magnifying glass" on the board when the mouse moves onto the board. I cannot try to solve it because the screen just gets bigger and another click puts it right back where it was. What has happened?

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

I've been using Thunderbird on my Win10 PC for many many years, (and donated to Mozilla) and all has been fine till mid December. Emails still work fine on my Android phone and tablet using the Gmail app for my main Gmail email address and K9 app for an old email address, but on my PC using Thunderbird they both suddenly stopped around mid December. I can't give an exact date as I'm now disabled so only use my PC every fortnight or so just to keep everything up to date.

Thunderbird is using the server settings recommended by Melbpc group and they haven't changed for years. I also use Nord VPN which recently underwent what seemed a major upgrade so I turned that off - no difference.

I then tried manually instigating a download of my primary Gmail email on the pc using Thunderbird and watched as it said "connecting to  imap.gmail.com", then "connected to imap.gmail.com" but then nothing happened.

Everything is totally up to date - Win 10, Thunderbird etc..

Can anybody suggest what the cause might be please?