Showing questions tagged: Show all questions

ACCESS DENIED GROUP ON LOGIN

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears.… (read more)

I'm unable to access GroupOn from my laptop while using FireFox browser. When I attempt to log on using my Email user name, a message that states "ACCESS DENIED" appears. I have followed the steps to clear the cache but doesn't correct this issue. I'm able to access using my email user name using an alternative browser but I prefer FireFox. Currently running Windows 10. I receive emails from GroupOn using the same account that I attempt to log on with and receive the "ACCESS DENIED" response. Any knowledge would be appreciated

Asked by JCmeyla 4 days ago

Last reply by Denys 3 days ago

Firefox for windows updates

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest v… (read more)

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished.

I'm nervous about just believing anything that is presented or pitched to me on the internet.

Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it.

      • Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer?

I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

Asked by johnfraser57 1 week ago

Last reply by Denys 1 week ago

Losing all tabs at launch

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to chec… (read more)

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to check, re-check this. I Am not sure if to reinstall because i don't want to lose passwords or setting/history (i don't remember now it should be saved) but usually reinstalling doesn't solve anything for me anyways...

I didn't install any new extensions when it started happening!

It doesn't happen every time so it is hard to troubleshoot, i cannot use browser with safe mode. I might test it couple times.

Asked by empleat 1 week ago

Last reply by jonzn4SUSE 6 days ago

Location of Firefox files

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozi… (read more)

I just acquired a new Windows 11 computer, and I have installed Firefox. My old computer quit suddenly. I am trying to find the Firefox file location. There is no Mozilla or Firefox folder in "Program Files", "Program Files (x86), "Downloads", "Users/Appdata/Roaming", or any other location that I have thought of. I want to bring in my bookmarks from my old computer and I only have access to the files in the "Users" folder.

Where might these files be?

Asked by sheldonjp62 2 weeks ago

Last reply by MarkRH 2 weeks ago

Read Aloud Charge

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not a… (read more)

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not as I do not need it.

I called the phone number listed on my American Express charge, but it states "this number is not in service." Also, I visited the website, and it looks like a phishing shell that first asks for my credit card number to 'look-up' the charge. No way!!

I'm disputing this charge with the AmEx, but you may want to be aware of this issue. My office does not allow us to use Firefox, and now I see why.

Before I uninstall Firefox, I'm removing all credit card history from the background.

Asked by A. Young 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

audio routing

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested s… (read more)

Recently I have not been able to route the audio to external (wired) speakers when streaming music. The audio comes through the computer just fine. I have also tested streaming music on other browsers and the audio does go to the external speakers without an issue.

How do i get the audio back to me external speakers?

Asked by prasmuss 1 week ago

Last reply by jonzn4SUSE 1 week ago

Changing domain address in the password save menu

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitt… (read more)

I can not edit the domain address in the password save section. I can change user name and pw, but not the domain name/address. This is very annoying for sites like twitter that have now changed to x as it's not straight forward and prohibitive to my own saved information and it not allowing me to alter it in the EDIT section. Thank you for any help you can provide.

Asked by ravewaker88 1 month ago

Last reply by TechHorse 1 month ago

How long the certificate in the new version of Firefox will be valid?

Hi everyone, I have a quick question. Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox … (read more)

Hi everyone,

I have a quick question.

Our product uses Firefox, but on March 14, 2025, the root certificate expired, and now we can't use add-ons. If we update Firefox to a newer version, the add-ons start working again—but do you know how long the certificate in the new version will be valid?

Looking forward to your reply.

Asked by paramount8848 1 week ago

Last reply by Ed 1 week ago

Firefox says it is "up to date" with 115.24.0esr, but Vanguard still says my browser is not supported. What do I do? I have already manually downloaded ESR 15 as my macbook is using 10.13.6. This is supposed to be good until August 1, 2025.

Today, when I went onto Vanguard, at the top of page it said my browser is not supported. However, Firefox says it is "up to date." It had already been changed to 115.24.… (read more)

Today, when I went onto Vanguard, at the top of page it said my browser is not supported. However, Firefox says it is "up to date." It had already been changed to 115.24.0esr, as my macbook uses 10.13.6 High Sierra. Firefox says I am good and supported until August 1, 2025, but I am still getting the non-support message on the Vanguard site. Who is right?

Asked by drbozoprice 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

ATT yahoo mail account blocked some times

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in o… (read more)

I was having issues signing in to my ATT yahoo mail account I have had for years while using firefox. All of a sudden in late 2024 it was intermittent as to if I got in or not. I called ATT and the tech was aware and did not have a fix other then to log in on private browser which works. So here is what happens I hit the logo on my firefox face page, it sends me to my log on for yahoo filled in. Hit it, it sends me to att login hit that it goes to password hit that and if it works it brings up the verification page asking numbers sent to my phone. enter those numbers hit enter and I am on my e mail page. if when I hit ATT password and its not going to work it brings up a sorry its us not you try again from ATT if you hit retry it sends you to the open page for yahoo but not your mail. Some times it works next time it doesn't. Help

Asked by norm1417 2 weeks ago

Last reply by Denys 1 week ago