Showing questions tagged: Show all questions

how the heck can I re-order my accounts when sending an e-mail?

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. … (read more)

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

Asked by RayKiddy 5 months ago

Last reply by veryvexed 1 month ago

Unable to setup Gmail account in Thunderbird

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong. I start t… (read more)

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

Asked by wzydhek 4 months ago

Last reply by Nikola Paine 4 months ago

Import from Outlook, Thunderbird says "No Profile Found" - I DO have Office and Outlook installed and active.

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and im… (read more)

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and import it there. Did that. So I have an Office 365 Subscription active and have Outlook active. Now I'm trying to get those messages to Thunderbird, but when I go to Import and select Import From Outlook I get a red error "No profile found" and can't continue. Is there something I need to do regarding Outlook for Thunderbird to recognize it?

Asked by agentalbert 2 months ago

Last reply by ante7x 3 weeks ago

How to retreive folders

I have a new computer and had to reinstall Thunderbird. All my folders did not load in. I've searched everywhere with zero result. How do I find/retreive/add folders to… (read more)

I have a new computer and had to reinstall Thunderbird. All my folders did not load in. I've searched everywhere with zero result.

How do I find/retreive/add folders to a profile?

Asked by TessWorld 5 months ago

Last reply by david 5 months ago

Deleting mail account

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I ca… (read more)

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I can go to Xfinity and use the same login info and check my mail there and it works. I want to delete the mail account in T-bird but it keeps coming back everytime I open the app. The delete mail account for that email is greyed out under delete account option. I know it probably has to do with the way I set up Thunderbird when I installed it.

I have tried every fix I found online but the check box to delete that email account remains greyed out and the login prompt keeps popping up followed by the message saying that login to that email has failed. Over and over. On the Xfinity site I have enabled the option to allow third party apps to retrieve emails and it has worked on and off thru the years but now it wont let Thunderbird in at all.

Any ideas? I could uninstall Thunderbird and re-enter just the working emails I want to monitor but I am afraid that I will lose a lot of info and I don't want that, or worse the new install will use all the same data again.

If the email was tied in somehow to the framework of Thunderbird upon installation is there a way to get that "remove account" not be greyed out?

Any thoughts are appreciated. Thank You

Rick

Asked by Rick Hansen 5 months ago

Last reply by sfhowes 5 months ago

Cannot delete an email account! Need serious help.

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird. 1 - In Account Settings = deleted the entire email accoun… (read more)

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird.

1 - In Account Settings = deleted the entire email account 2 - Deleted any association with calendar 3 - Had tech support person (my own) remote in, spend 1/2 hour and could not find what else needed to be deleted.

Here's the thing: I get a popup from google saying xxxx@gmail.com saying:

"Sign in to continue to Mozilla Thunderbird email"

Create Account ....... Next

Click on Next = 404 error (and Google says nothing can be done about it in so many words) Click on Create Account = "something went wrong"

Can someone help? This popup occurs about every 5 minutes and I cannot receive *or* send email while the popup is open. So annoying.


Thanks in advance.

Asked by storyseen 5 months ago

Last reply by DavidGG 5 months ago

Thunderbird Unified Inbox Issues

I need assistance to setup my accounts correctly in my unified inbox. A few times I have lost some messages, when sending mail, they go out from both accounts Is there a… (read more)

I need assistance to setup my accounts correctly in my unified inbox. A few times I have lost some messages, when sending mail, they go out from both accounts Is there a way to chat with someone, and to share screenshots. I look forward to hear.

Asked by lawrencederijk 1 month ago

Last reply by Toad-Hall 1 month ago

Thunderbird Account information keeps reverting to blank

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of the… (read more)

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

Asked by alec.mcclay 4 months ago

Last reply by DavidGG 4 months ago

hello

hello again my friend I have an issue in game cash earning givvy money I download the app from playstore normally I watch normally I opened from my email and now I want t… (read more)

hello again my friend I have an issue in game cash earning givvy money I download the app from playstore normally I watch normally I opened from my email and now I want to put photo for my profile I can't they told me like error than I want to press edit to my profile I can't press word edit its like no word to press how I can fix my issue please thanks for helpfu and i press also progress I saw this image I don't know if it's also normal or not can you fix my problem plz thanks my friend look at my details plz 🙏

Asked by arturic 5 months ago

Last reply by markwarner22 5 months ago

Attn:Admin Can you remove a like and dislike you have placed.

I recently clicked a like on a reply to one of my questions on this help forum and then somehow I also clicked on dislike as I was scrolling through the reply so I clicke… (read more)

I recently clicked a like on a reply to one of my questions on this help forum and then somehow I also clicked on dislike as I was scrolling through the reply so I clicked the dislike again thinking this would remove the dislike but instead it added another dislike to the person who replied to my question I did not think is was possible to add mulitple likes and dislikes to the same person but it appears this is what I have done is it possible to remove the likes and dislikes you have added and if so how do you go about removing them. Thanks.

Asked by NZKiwi25 4 months ago

Last reply by Googlethunderbird. 4 months ago

Adding to Unified Folder

I added a new e-mail account but it's not joined the other accounts in the unified folder. How do I put the new e-mail account into the unified folder so everything is t… (read more)

I added a new e-mail account but it's not joined the other accounts in the unified folder. How do I put the new e-mail account into the unified folder so everything is together?

Asked by mary100661 5 months ago

Last reply by DavidGG 5 months ago

When setting up a new email account in Thunderbird I get the error "incoming server already exists"

When setting up a new email account in Thunderbird I get the error "incoming server already exists" But when I go to the inbox there is no account shown. Do I have to cl… (read more)

When setting up a new email account in Thunderbird I get the error "incoming server already exists" But when I go to the inbox there is no account shown. Do I have to clear something? How would I clear the account that exists if I can't see it?

Asked by tfockler 4 months ago

Last reply by Rick (Scooter) 4 months ago

Can't find Unified inbox

I have 4 email accounts. I cannot find a unified inbox that they say is available. How does that appear so I can get all incoming emails from all 4 of my accounts in one… (read more)

I have 4 email accounts. I cannot find a unified inbox that they say is available. How does that appear so I can get all incoming emails from all 4 of my accounts in one place?

Asked by Bob Blackman 6 months ago

Last reply by Yu5tiqX9og 5 months ago

Import/export of profiles

Problems with importing a profile having successfully exported it. As the profile is larger than 2GB I couldn't create a ZIP file. Having imported the profile my historic… (read more)

Problems with importing a profile having successfully exported it. As the profile is larger than 2GB I couldn't create a ZIP file. Having imported the profile my historical emails are not showing.

Asked by terry132 2 months ago

Last reply by david 1 month ago

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 5 months ago

Last reply by jonzn4SUSE 5 months ago