Showing questions tagged:

Please cancel my subscription

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta.… (read more)

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta. Please cancel my subscription/billing. Many Thanks, Ron Axelson [edited email from community support forum] @tuta.com

Open 4 479

accounts

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (read more)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Open 1 469

comment récupérer mon compte Thunderbird ?

Bonjour, Par erreur j'ai effacé toutes les données contenues sur le support de mémoire de mon ordinateur et depuis je suis incapable d'accéder à mon compte thunderbird e… (read more)

Bonjour, Par erreur j'ai effacé toutes les données contenues sur le support de mémoire de mon ordinateur et depuis je suis incapable d'accéder à mon compte thunderbird et à ma messagerie. Je n'ai pas de sauvegarde. Est-ce mon mot de passe qui n'est pas reconnu ou est-ce le serveur ? Merci de m'apporter votre aide. D. Anseaume / 06 72 39 09 68

Open 2 415

cannot create account

Cannot create account. Just started using Mozilla because my ISP does not like Macs. Apparently Mozilla does not like Macs either. I entered the information and just got… (read more)

Cannot create account. Just started using Mozilla because my ISP does not like Macs.

Apparently Mozilla does not like Macs either. I entered the information and just got "Bad request (400)"

I've been floundering and cannot find any help.

Open 1 326

My account has been restricted and I need help recovering access to it.

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmark… (read more)

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

Open 1 198

stop donation

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. … (read more)

I was unable to install Thunderbird download, as Windows prevented it. I believe this is due to the fact that my laptop was given to me, and not registered in my name. I therefore opened an email account with tutu, after donating $41 USD to Mozilla. I wish to stop this payment please. My email address is [edited email from public community support forum] I appreciate your help,

Ron Axelson

Open 1 189

Do not tell you users to post to the idea forum

Messages are left there for weeks and weeks without a moderator getting around to approve them. Yes I'm talking about https://connect.mozilla.org/t5/premod/moderationitem… (read more)

Messages are left there for weeks and weeks without a moderator getting around to approve them. Yes I'm talking about https://connect.mozilla.org/t5/premod/moderationitemspage/tab/unmoderated:idea

Open 1 189