Showing questions tagged: Show all questions

browser

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box s… (read more)

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

Asked by sharr1061 4 months ago

Last reply by jonzn4SUSE 4 months ago

Viruses in C:\program files\Mozilla Firefox

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why? It seem to happen after using Faceb… (read more)

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Asked by joe_raftery 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

FireFox keeps crashing

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've bee… (read more)

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've been doing, the simplest solution I've found is reopening almost all of the tabs from last week, which is about 600 tabs that I then go through and get rid of what I don't need. That takes a lot of time, and my internet connection is not that good. which means that I will lose a large part of what I was working on the next time FireFox crashes during a restore session. Is there anything I can do to prevent Firefox from crashing?

greetings Iskander

Asked by Displayoff3 4 months ago

Last reply by Paul 4 months ago

win 7 64 bit updates

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want… (read more)

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want to go away.

Every day, several times a day, I am told there is an update available. I have gone in several times and downloaded and installed the latest release. The install goes fine, there are no issues. Yet, over and over again I am told there is an update... but I have the latest version installed.

In the past, I have used the "distribution" folder trick to stop updates and I have removed that a long time ago. I can't figure out why it keeps telling me there are updates, when there are none.

How can I stop this from doing updates where there are no updates to get? It's driving me nuts...

Gary :)

Asked by park-avenue 4 months ago

Last reply by cor-el 4 months ago

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

website is loading in Korean instead of English

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can… (read more)

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can I change this? Thank you.

Asked by Ed Shepherd 4 months ago

Last reply by zeroknight 4 months ago

why is access denied to Go Outdoors website?

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get th… (read more)

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get the same result when attempting to go to Blacks, another outdoor supplies provider similar to Go Outdoors.

Asked by MikeyJ 4 months ago

Last reply by cor-el 4 months ago

Default search engine settings

Hi there, In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that … (read more)

Hi there,

In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that Google (which I have removed from the options) has replaced DuckDuckGo as my default search engine and has again been added as an optional search engine, without me knowing. Why is this happening? Is it possible to stop it happening, and if so, how can I stop it happening?

Cheers Paul

Asked by charlygs4 4 months ago

Last reply by zeroknight 4 months ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 4 months ago

Last reply by zeroknight 4 months ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 4 months ago

Last reply by cor-el 4 months ago

Login block

Bank longin blocked after recent Firefox update. Using Microsoft Edge, bank login worked. Do I have to go back to Edge or is there a fix? Block is by Cloudflare. Bank … (read more)

Bank longin blocked after recent Firefox update. Using Microsoft Edge, bank login worked. Do I have to go back to Edge or is there a fix? Block is by Cloudflare. Bank had me try another browser and when edge worked, they suggested updating Firefox. I checked and noted a 02/20/2024 FireFox update.

Asked by tylin12 4 months ago

Last reply by zeroknight 4 months ago

Pop-up Window Blocked Notification Message CSS styling

I noticed that after the recent updates, the pop-up notification for blocked pop-ups has changed from yellow to white.. This makes it very difficult to see and I almost m… (read more)

I noticed that after the recent updates, the pop-up notification for blocked pop-ups has changed from yellow to white.. This makes it very difficult to see and I almost missed it. Is there a way to revert this change using userChrome.css?

I don't understand why this unnecessary change was made. I already have my own userChrome style for the entire Firefox because it was frustrating to constantly change it back after each update.

I would appreciate any information on how to revert this change.

Thanks.

Asked by pirios 4 months ago

Last reply by cor-el 4 months ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 4 months ago

Last reply by Matt 3 months ago

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (read more)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago