All Products Support Forum

I have seen many references to this problem that Mozilla does not seem to want to fix.

I have to log in to my (remote) server regulary using the server IP address - there is not a domain name.

Every time (cookies/history always cleared on exit) it presents the message "Warning: Potential Security Risk Ahead" and then have to click advanced then accept the risk. Under previous versions I use, this could be stored so you do not have to go thrugh this process EVERY time on logging in to the server.

Everyone knows you can NOT assign a security certificate to an IP address so why does Mozilla not take this into consideration?

Will they change this in future versions?

Is there a work around (no config changes seem to work or chrome changes)

rgds JR UK

Currently running Firefox 72.0.2 on Windows 7 Desktop PC. Believe these problems were caused by the ‘Enhanced Tracking Protection’ (ETP) feature, but no matter what remedy I follow on FF support, I cannot cure the problem. (1) Problem seem to be common to both Ancestry & Facebook websites & relates to viewing messages which use a (pop-up/fly-out?) window. Ancestry’s support solution was to install chrome & so far Facebook support has not responded. I can work around this by using my chrome laptop to read & reply to messages on both websites, but this is a real pain since all this worked fine on FF before.

(2) AVG has the same problem populating (pop-up/fly-out?) window for ‘performance issues’. Obviously I cannot use another PC or laptop to check this out, so I am stuck.

All suggestions welcomed, but note I am a novice at all this, so please be gentle!! Cheers, Mickey. P.S. I have more info, but this is all a bit overwhelming & so I won't add it at moment

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites, basically anything streaming a video, the video itself is not 100% full screen as it was prior to the update yesterday. The video expands to the top of the screen, but the two side and lower borders do not expand fully and the website underneath can be seen on these sides. I attached a random YouTube video screenshot and a news channel video with dark borders to show what is happening. Again this is on all websites with video and full-screen options, not just YouTube, and this was not happening prior to the recent update 113.0 being installed last night on my computer. I've tried the previous fixes like clearing the cache, etc., and it seems to be a bug in the recent update since this did not happen prior to last night's update installation. I played the same videos in the Chrome browser and the issues are NOT present, and the videos expand to cover the entire screen as normal. Does anyone have a fix or can a fix be requested? Thank you.

When I open my MSN home page, there is no sign-in showing. I have 'Keep Me Signed in' selected but occasionally I do need to sign in again or I want to sign out to sign in to another account, which is not an issue. Now, no sign-in. A few notes. When I open Outlook to view E-mail, my E-mail IS available & I can now sign in to my other E-mail account from there. When I open MSN in my tablet, MSN sign in is available. Tablet not using Firefox, so I thought this may be a Firefox issue. Let me know any thoughts. Great Thanks, Lee

inbox displays the subject and date only of new emails ie NO message is shown nor any activity eg delete, forward etc. Double click on email and it is displayed in a new window

Hi there :)

Is it possible to make a link open a new tab with "Find in Page" automatically enabled so that people do not have to ctrl-F or click on "edit" to have the search open (as many people do not even know that option is there !!!) ?

Many thanks

Zoe

The printing quality is very bad when print from Firefox. It seems quality dpi< 150 although I changed print.default_dpi to 600 or 1200 but nothing happens. If I switch to "Save to PDF", quality will good. So I believe this problems come from the Firefox printing setting. When I print from another browser or another application such as Word, Excel, this problem never come. I also browse some topic about this problems and it seem no answer can be used. So is anyone here having the same problem as me? If yes, how can you resolve it? Please help to advise me. Thank you very much.

I used to go to this website which i have account and now it will not let me login it says it is unsecured how can i get it back to secured so i can login i get this message An error occurred during a connection to yecustom.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new version? If I cannot eliminate this I will change to another browser.

Currently, my tab preview only show the top of the page, not in the exact position I am currently on in that page! This has made it difficult to track my whereabout!

Can anything be done about this!

Thank you in advance!