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Cannot connect to my Ionos email account

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from t… (read more)

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

Asked by Morgan 2 months ago

Last reply by christ1 2 months ago

I can't send outbound e-mail for O365 e-mail accounts.

I just set up Thunderbird today with my O365 e-mail for my small business. I am able to receive e-mails correctly, but I am unable to send outbound emails. I double-check… (read more)

I just set up Thunderbird today with my O365 e-mail for my small business. I am able to receive e-mails correctly, but I am unable to send outbound emails. I double-checked the mail server names and the ports. Please assist.

Thanks!

Ravi

Asked by Ravi D 2 months ago

Last reply by christ1 2 months ago

email

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now wh… (read more)

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Asked by r.dix 2 months ago

Last reply by david 2 months ago

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (read more)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Asked by tuscolatexan 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Thunderbird asking for password of several deleted accounts

Hey all! I recently migrated my hosting and I deleted the accounts on my Thunderbird client to set the new ones with the correct new Hosting. The accounts are working… (read more)

Hey all!

I recently migrated my hosting and I deleted the accounts on my Thunderbird client to set the new ones with the correct new Hosting.

The accounts are working correctly, but everytime I open Thunderbird, it shows me a login request from the old hosting service (which by the way, there is nothing there anymore, i deleted all the accounts and data).

I already uninstalled and reinstalled mozilla and tried to "fresh start" again, but this problem doesn't seem to go away.

Help is much appreciated!

Asked by Diego 2 months ago

Last reply by david 2 months ago

Sending email using a list

I have created two lists of email addresses to which I want to sent the same email. However I can't get the list into the address bar either To. CC or BCC. As there are… (read more)

I have created two lists of email addresses to which I want to sent the same email. However I can't get the list into the address bar either To. CC or BCC. As there are some 20 addresses typing each address in the list, I had hoped that I would not have to type all of these again each time I send out an email. Any help would be most welcome.

Asked by Harvey Lovewell 2 months ago

Last reply by Matt 2 months ago

How to Roll Back Update by One or a Few Versions?

I updated to 115.10.1 a few days ago and would like to roll back to what I had before. Is there a way to do that? And is there a file that has the version number in it?… (read more)

I updated to 115.10.1 a few days ago and would like to roll back to what I had before.

Is there a way to do that?

And is there a file that has the version number in it? I would like to look in a system backup to find out the version number that I had last week.

Asked by Toolworker 2 months ago

Last reply by david 2 months ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 3 months ago

Last reply by zeroknight 3 months ago

Signature

Hi

When I reply to an email, my signature does not appear above the original email. My settings are as per the attached image.

Thanks Julie

Asked by jlang4 3 months ago

Last reply by david 3 months ago

Can I limit how far back in history IMAP will sync

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from … (read more)

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies

Asked by Jim Thompson 3 months ago

Last reply by david 3 months ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 2 months ago

Last reply by zeroknight 2 months ago

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok .

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only s… (read more)

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

Asked by Greg Stevenson 3 months ago

Last reply by Matt 3 months ago

Receiving emails

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of let… (read more)

When receiving emails they appear as normal but in the background is another email of a couple of pages which has sender and receiver details at the top then lines of letters making no sense for the rest of the message.

Asked by keithallison 2 months ago

Last reply by Matt 2 months ago