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Problem while copy Thunderbird profile

Hi, I use TB 115.18.0 (32-bit) on win 7 machine. In order to transfer it to another computer I tried to copy the profile to a new disk and it failed. An error message sta… (read more)

Hi, I use TB 115.18.0 (32-bit) on win 7 machine. In order to transfer it to another computer I tried to copy the profile to a new disk and it failed. An error message stated that "The destination you have specified does not exist". I manually copied the profile folder, and found that the problem occurs when attempting to copy the file (no file type is given. File name is printed bolt) as follows: mozilla profiles>cc739xtg.default>mail>local folders>unsent messages. (1,835,282 KB file) Unsent messages.MSF (6KB file) was copied with no problem. I did not find a way to open unsent messages file to read its content. Unsent messages does not show in my TB folders. As far as I understand there are no unsent messages in my TB accounts. 1. How to overcome the unsent messages file copy problem? 2. Can I try to delete both unsent messages and unsent messages.msf files without damage the profile? 3. How can I open unsent messages file to read its content? Thank you for your assistance. David

Asked by RDKS 5 months ago

Last reply by christ1 5 months ago

Add-ons disabled or fail to install on Legacy Firefox (56)

Hi use Firefox 56 for testing purposes sometimes. I ran into this error, however, the links are dead that go to the solution. https://support.mozilla.org/en-US/kb/add-on… (read more)

Hi use Firefox 56 for testing purposes sometimes.

I ran into this error, however, the links are dead that go to the solution. https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox#w_for-older-versions-of-firefox

This is one of the dead links. https://addons.mozilla.org/en-US/firefox/addon/disabled-add-on-fix-52-56/ Can it be restored please?

Asked by wanderingsky95 1 month ago

Last reply by TyDraniu 1 month ago

I am not getting some of my emails and I think it might be a filter problem

I am not getting my emails from franciscanmychart.org I think it might be a filter issue. How can I make sure I get these important emails. … (read more)

I am not getting my emails from franciscanmychart.org I think it might be a filter issue. How can I make sure I get these important emails.

Asked by dwnsndr 5 months ago

Last reply by Lin 5 months ago

Firefox support ended for Win7 2026

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled p… (read more)

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled platform is overclocked, stable, and just as fast as most affordable new chipsets from Intel. I have third party security apps and firewall. I'm not downgrading to Windows X whatever later version that is and I'm considering other browser options, if anybody has ideas?

Although I'm on the ESR channel, I've been using User Agent Switcher for a while, which seems to work well on most sites. I also notice DuckDuckgo browser claims to support Win 7. I will miss Firefox, but switching to a Win7 supported browser would be my first option, then Linux if I have to dump Windows 7 for something else.

Developers will moan and say switch to Win X with the favorite phrase 'Upgrade' when my experience has been the opposite, but what do others feel who are using older versions of Windows?

Asked by jimbo100 2 months ago

Last reply by Rabysh 2 months ago

Windows 7 support in firefox

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use … (read more)

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use the browser - just with less security? I will probably have to give up using a computer if I cant continue with Windows 7 so I'd even be prepared to pay an annual fee to keep the support going. Look forward to hearing from you, thanks Julie

Asked by julimatt 4 months ago

Last reply by derromurungi7 2 weeks ago

Homepage troubles

I have restored my homepage to Firefox many times, but every time I restart Firefox, it changes back to Google. I even have my search engine set to DuckDuckGo, but it kee… (read more)

I have restored my homepage to Firefox many times, but every time I restart Firefox, it changes back to Google. I even have my search engine set to DuckDuckGo, but it keeps Google as my search engine! I've emptied my cache and data too. How can I stop Google from hijacking my homepage? Thanks, Wally.

Asked by wterrey57 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

Gemini UI broken on Firefox

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing … (read more)

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

Asked by coredrive2012 5 months ago

Last reply by Marina Lumpanoff 2 months ago

new computer

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10… (read more)

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10 os new computer has windows 11 os.

Asked by c2buggs 2 months ago

Last reply by James 2 months ago

ESR for Firefox issue

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site st… (read more)

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Asked by John T Schaffer 3 weeks ago

Last reply by James 3 weeks ago