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notice of update?

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or… (read more)

i just received a notice that Firefox features will stop working soon for firefox for Android but now the note has vanished from my phone. None of the search features or help topics can answer my question

Asked by xoxor69 1 month ago

Last reply by TyDraniu 1 month ago

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 1 month ago

Last reply by Mr Greg 2 days ago

Update/upgrade Firefox for Linux/Ubuntu

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me t… (read more)

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me to update, i have followed the directions given in order to download the latest Firefox version as instructed but with no success. I am downloading it, but it doesn't have an instruction to "run" it. As a consequence, my system is getting slower and slower and i am afraid it will crush! Any ideas? Sooooos!!!

Asked by Eugenia Minacoulis 3 months ago

Last reply by James 3 months ago

(macOS) Firefox is trying to install a new helper tool

Hi, For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to sta… (read more)

Hi,

For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to start it up.

I forget what happened, but I think it has to do with an update to macOS and (perhaps) not agreeing to all security measures that Firefox asked for…

For now, I’m working in DuckDuckGo in this user profile, but I thought I’d ask in case anybody can save me the research time to figure this out on my own.

Thanks for reading.

Asked by luigi.benetton 3 months ago

Last reply by April 1 month ago

Version 115.19.0esr Update

I am seeing on a Windows 7 unit that I can update to version 115.19.0esr, but I tried to use the Google search tool to check what that version is all about, and nothing. … (read more)

I am seeing on a Windows 7 unit that I can update to version 115.19.0esr, but I tried to use the Google search tool to check what that version is all about, and nothing. I have tried various ways on pages of what I think is Mozilla and nothing. Where can I find information about version 115.19.0esr? Or has your browser in my unit been taken over by a malware type situation and I am in danger?

BTW, when I clicked on the "What's New" link I saw nothing about that "New" version I am being asked to update to. Oh yes, I am constantly seeing that 'Please Update' window, too.

So if this is a true version from your company/orghanization, where is the information about it?

Just in case you wish to know, I do have about ten screenshots of all that I have been running into as I have tried to find information about 115.19.0esr. And if you are going to inform me that you don't support Windows 7 so you aren't showing any information about an update your browser keeps asking me to update to, I am going to send a letter to some regulator and explain that somebody is not doing there job properly. If you keep nagging me to update, then you should be informing as to why!

Asked by Michael 3 months ago

Last reply by James 3 months ago

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" ta… (read more)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

firefox update

I was informed that I need to update Firefox. (Currently running Version 120.0.1 (64-bit) Linux (Fedora). I downloaded firefox-136.0.tar.xz but it is not auto installing… (read more)

I was informed that I need to update Firefox. (Currently running Version 120.0.1 (64-bit) Linux (Fedora). I downloaded firefox-136.0.tar.xz but it is not auto installing. I checked the Settings -> General -> Firefox Updates section, but it is grayed out. I do not have the ability to Check for Updates, or change the auto update options.

How do I install the update?

Asked by jmrice6640 1 month ago

Last reply by James 1 month ago

Settings/General/"Update Firefox" is missing, and FF doesn't update automatically

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've… (read more)

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

Asked by sailor.nir 1 month ago

Last reply by Agent virtuel 1 month ago

Update 134.0

1-can I get the newest update WITHOUT THE New Tab layout? Will all new updates automatically have it? 2-WHY DO YOU GUYS PRESUME THAT "ALL FOLKS" really want new looks... … (read more)

1-can I get the newest update WITHOUT THE New Tab layout? Will all new updates automatically have it? 2-WHY DO YOU GUYS PRESUME THAT "ALL FOLKS" really want new looks... 3-IF IT AIN'T BROKE, DON'T FIX IT!!

Asked by Army1 3 months ago

Last reply by Paul 3 months ago

How to get the latest Firefox version for Win7?

How to get the latest Firefox version for Win7? My Firefox shows me that I am using the latest Firefox version which is 115. By I get messages from other websites, that m… (read more)

How to get the latest Firefox version for Win7? My Firefox shows me that I am using the latest Firefox version which is 115. By I get messages from other websites, that my Firefox is outdated. Google shows me that the newest version of Firefox is 136. Why I am not getting it for my Win7 OS?

I am using the latest Windows which is still not bloatware/ spyware - Windows 7. I think, I am not the only one person in the world who is not going to update Windows 7, to later Win versions, until Microsoft will change it's attitude to the client interests. I would better switch to Linux than to update my Win7 to Win8, Win10, Win11.

Please, make all newest updates accessible for Win7.

Asked by Tomas Maliauka 4 weeks ago

Last reply by James 4 weeks ago