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  • Archived

delete browsing history

I cannot find where to delete the browsing history? If I go to the privacy and security section of the settings, there is a delete cookies and cache but no history … (read more)

I cannot find where to delete the browsing history? If I go to the privacy and security section of the settings, there is a delete cookies and cache but no history

Asked by poporacer 6 months ago

Last reply by bigwill420 3 months ago

  • Archived

HOW TO SAVE DOWNLOADED VIDS TO HEADSET

STEPS TO SAVE MOZILLA VIDEO FILE DOWNLOADS download video file download "Play'a video player" on sidequest.com open Play'a & open the mozilla folder your video… (read more)

STEPS TO SAVE MOZILLA VIDEO FILE DOWNLOADS

  • download video file
  • download "Play'a video player" on sidequest.com
  • open Play'a & open the mozilla folder
  • your video files should be there then you can "pin" the files

Asked by coonsy89 11 months ago

Last reply by Paul 11 months ago

  • Archived

Windows 11 and Mozilla VPN

Hello all. My system updated to Windows 11. Initially, everything was fine. Now, the VPN will fail saying there is a background service error. I've tried manually startin… (read more)

Hello all.

My system updated to Windows 11. Initially, everything was fine. Now, the VPN will fail saying there is a background service error. I've tried manually starting the service and I get a path not found error. Has anyone else seen this? Have a fix? I'm assuming Microsoft either broke something, or is actively preventing this from operating.

Hoping it will get ironed out before the full release of Windows 11 but thought I'd ask here in case anyone had more info on the issue.

Thank you

Asked by starrunner2950 12 months ago

Last reply by fbuccino 7 months ago

  • Archived

major bug... Can't stop Firefox Reality on my Quest 2 from downloading Environment zip files.

Today everything was fine until I tried to experiment with changing the background (environment) on Firefox Reality. Something went terribly wrong! I can't use the browse… (read more)

Today everything was fine until I tried to experiment with changing the background (environment) on Firefox Reality.

Something went terribly wrong!

I can't use the browser at all now, even after uninstalling and reinstalling several times.

As soon as I launch it, it begins reporting that it is downloading meadows.zip, cave.zip, space.zip, etc. from somewhere. I delete the files, quit the app, and relaunch, but it immediately starts these downloads again.

All of my metered data will be quickly used up if I use the browser, because it will all be used up for these useless downloads.

Meanwhile, I can't get any environments to actually load as a background except the black void and the red desert.

Until something is fixed, Firefox Reality is off limits for me.

Asked by Mike 7 months ago

Last reply by grosenthalv 6 months ago

  • Archived

Are there plans to support Oculus Quest 2?

The app is available on Quest 2 and browsing works very well in general, much better IMO than the default browser. But when I start any WebXR application, for example Moz… (read more)

The app is available on Quest 2 and browsing works very well in general, much better IMO than the default browser. But when I start any WebXR application, for example Mozilla hubs, everything is distorted. I see Quest 1 controllers in my hands and this makes me think that Quest 1 distortion profile is applied to the image, not the Quest 2 one. Is that correct? And are there plans to update Firefox Reality with Quest 2 distortion profile and controller models?

Asked by nazarovtr 1 year ago

Last reply by sandervocke 1 year ago

  • Archived

VPN No Signal

When I activate Mozilla VPN it says it's connected but seconds later there is a red triangle saying "No signal check connection". It says active but I have no internet co… (read more)

When I activate Mozilla VPN it says it's connected but seconds later there is a red triangle saying "No signal check connection". It says active but I have no internet connection. I have uninstalled and reinstalled reset my network setting etc. Nothing works. Help! I attached a screen shot.

Asked by Tom 1 year ago

Last reply by Eve 1 year ago

  • Archived

Saving files on oculus Quest 2 (with firefox reality...)

Hye fellow members ! how is it possible to save Files like .jpeg or .gltf from this amazing browser Firefox reality ? Please best answers in a new version ;) Best regards… (read more)

Hye fellow members !

how is it possible to save Files like .jpeg or .gltf from this amazing browser Firefox reality ?

Please best answers in a new version ;) Best regards

Noah Nagy

Asked by noenagy.novali 1 year ago

Last reply by Paul 1 year ago

  • Archived

Adjust Firefox browser distance (not size) from viewer

Hello, Can Mozila please please add a control to adjust the browser's distance from the viewer's headset? It is mostly needed when viewing large/full scale movies and sti… (read more)

Hello, Can Mozila please please add a control to adjust the browser's distance from the viewer's headset?

It is mostly needed when viewing large/full scale movies and still want to be able to take a grasp of the whole screen, without the need to constantly move the head from right to left...

The controls of Size that are already implemented are splendid, but still the Distance control is Very Very missing...

Asked by Toly75 1 year ago

Last reply by Paul 1 year ago

  • Archived

VPN installation blocked by Win 10 SmartScreen

Win 10 SmartScreen "Run Anyway" selection results in notification from Windows Installer: "This installation package could not be opened.." Can't install Mozilla VPN o… (read more)

Win 10 SmartScreen "Run Anyway" selection results in notification from Windows Installer: "This installation package could not be opened.." Can't install Mozilla VPN on PC. Please advise.

Asked by croonstunes 1 year ago

Last reply by user3720726 1 year ago

  • Archived

YouTube VR

I work at a school with 25 Lenovo Mirage VR S3 headsets. We have been using Firefox reality to watch YouTube videos by using the http://youtube.com site rather than http:… (read more)

I work at a school with 25 Lenovo Mirage VR S3 headsets. We have been using Firefox reality to watch YouTube videos by using the http://youtube.com site rather than http://m.youtube.com with no trouble to watch 360 videos. The videos would play perfectly, although occasionally you would have to change it from 360 Stereo to 360 mode.

Recently, I updated the headsets to version 12.2 of the Firefox Reality App and Youtube will no longer play YouTube videos in 360 using the desktop site. You get a fully white screen with a small triangle with part of the video in it. The App will play videos in the mobile site, but they are distorted and stretched which was the same before installing the update. You only get part of the video using the mobile site.

Is there a way to revert to a previous version of Firefox Reality, or to resolve the problem?

Asked by amcgowan93 7 months ago

Last reply by Paul 4 months ago

  • Archived

Trying to subscribe to Mozilla VPN, continually get error "Something went wrong. Please try again later."

When I try to purchase the VPN service, I get up to the screen shown in the attachment, fill in my credit card information (I have tried several cards now), and get the e… (read more)

When I try to purchase the VPN service, I get up to the screen shown in the attachment, fill in my credit card information (I have tried several cards now), and get the error:

"Something went wrong. Please try again later."

I'm sure I'm entering everything correctly, and I have tried a dozen times over the course of a couple weeks. I want to purchase the service, but I'm not getting enough information about the issue to troubleshoot effectively.

Asked by curtis.theoret 1 year ago

Last reply by Andrew 1 year ago

  • Archived

360 view not working in latest version

In previous versions, 360 view worked without problems. In the latest update, this feature does not work on the Oculus Quest device. When you try, a black screen with a v… (read more)

In previous versions, 360 view worked without problems. In the latest update, this feature does not work on the Oculus Quest device. When you try, a black screen with a visor dot appears, but there is no image. Also, the program often crashes. Removing and reinstalling got nowhere Thanx

Asked by hrenoff 1 year ago

Last reply by Paul 1 year ago

  • Archived

Newly installed Mozilla VPN froze, can't uninstall, can't access internet

Just installed Mozilla VPN on MacBook Pro (M1 chip) and it froze, won't budge or uninstall ("the wheel" is not there), can't access internet on Firefox or other browser. … (read more)

Just installed Mozilla VPN on MacBook Pro (M1 chip) and it froze, won't budge or uninstall ("the wheel" is not there), can't access internet on Firefox or other browser. What do I do to remove it and all its files so I can use Firefox, Safari, Google, or any other browser again?

Asked by Oliver Cooperman 10 months ago

Last reply by erik.trom 8 months ago

  • Archived

Getting Sign in loop

Just subscribed. VPN works great on mobile but get frustrating loop on Windows 10 Desktop. WAITING FOR SIGN IN AND SUBSCRIPTION CONFIRMATION LOOP...cancel..goes to GET S… (read more)

Just subscribed. VPN works great on mobile but get frustrating loop on Windows 10 Desktop. WAITING FOR SIGN IN AND SUBSCRIPTION CONFIRMATION LOOP...cancel..goes to GET STARTED....sign in...then back to set up your subscription and credit card info. i have seen issue in posts with no resolution. Thanks

Asked by billmacpherson 1 year ago

Last reply by user3720726 1 year ago

  • Archived

Mozilla VPN

I am curious why Australia is not part of the VPN network yet. Is it because our current government are against anything that makes our life more private Just curious. … (read more)

I am curious why Australia is not part of the VPN network yet. Is it because our current government are against anything that makes our life more private Just curious. I see New Zealand is no problem... In other words, is it political or technical?

Asked by John 1 year ago

Last reply by gaguilera 1 year ago

  • Archived

Couldn't Start VPN Message

I can't get Mozilla VPN to work. When I try to toggle VPN on, I get "Couldn't start VPN" message. I'm signed in to my Mozilla account and the VPN was working fine a few d… (read more)

I can't get Mozilla VPN to work. When I try to toggle VPN on, I get "Couldn't start VPN" message. I'm signed in to my Mozilla account and the VPN was working fine a few days ago so I'm not sure what changed. I haven't installed anything new.

Asked by iskelly 1 year ago

Last reply by Andrew 1 year ago

  • Archived

Mozilla VPN messed up my IP address and DNS settings?

Hated Mozilla VPN on macOS. Deleted device and trashed app. I believe your non- accessible “kill switch” is preventing valid IP addy and DNS from being recognized by my I… (read more)

Hated Mozilla VPN on macOS. Deleted device and trashed app. I believe your non- accessible “kill switch” is preventing valid IP addy and DNS from being recognized by my ISP.

How do I get rid of ALL Mozilla VPN coding outta my system?

Asked by SW G 1 year ago

Last reply by marc74 1 year ago