All Products Support Forum

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

I just copied a 'draft' that is single spaced, to a second T-Bird s/w program on another PC. But now now when I try to correct something in the 'draft', the new T-Bird adds m/t lines between the data lines. It's in the 'Double Space' mode! ! ! !

How do I get T-Bird back into the 'single space' mode? ? ?

My employer uses Mozilla Thunderbird for all of its internal emailing purposes. I was sending an email to a group of people and mistakenly sent it to the wrong group. Is it possible for me to cancel, delete or recall that email before they open it? All the recipients are on the same server as myself.

I am trying to create an HTML signature block. I need to add an image to my signature. In the Help for adding signatures, it says to use the menu item 'Insert > Image'. I cannot find any such menu item.

The version of my Thunderbird is 91.9.1

Please indicate where I can find this function.

Thank you

Charlie

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

Hello Mozilla community!

yesterday I installed a program which installed adware (I overlooked a little checkbox). It also changed a couple of settings in my standard browser (Firefox) like the search engine etc. It also changed the homepage. I always had the homepage pointing to my YouTube feed. I changed it back to it using the about:preferences#home method. Under "Homepage and new windows" I set the homepage to my custom URL and the home button works perfectly fine. Yet when I open a new window (with ctrl+n, not a new tab!) it also displays my home page (YouTube). It has never done that before and I cannot find anything in the settings to change that. I tried looking in about:config with browser.newtab but didn't find anything that seemed related to my problem. A couple of weeks ago I tried Firefox Nightly and I started it up and the homepage worked fine AND it didn't display it in a new window. It only did this after it synchronized the data with my Firefox account. Now my question is: How can I remove the the Homepage from a new window (and replace it with an empty page or the Firefox Home)? Thanks in advance for your suggestions!

Kindly Jay

p.s. I attached the Troubleshooting Information and I'm using Linux

On the Total Adblock site it gives these directions for removing the program: "Mozilla Firefox Uninstalling Adblock from your Mozilla Firefox browser is very simple and can be done within a few clicks. Go to the Extensions Page on Mozilla Firefox copy this link into the address bar of your browser:about:addons

Find Total Adblock within your plugins . Click the 3 Dots. Click Remove."

I do not know where the "extensions page" is. Nor where to find it. While I have been using personal computers for decades, I am still a complete beginner when it comes to any technical jargon. If someone would kindly give me directions in English about getting rid of this annoying extension/program? I would deeply appreciate it.

Firefox starts blocking uBlock Origin and other ad-blocking add-ons in China on addons.mozilla.org ?

Recently [1], some users reported that uBlock Origin [2], AdGuard AdBlocker [3], AdBlock For Firefox [4], and AdNauseam [5] were restricted from being accessed by users in mainland China.

When users in mainland China try to access the above ad-filtering add-ons on addons.mozilla.org, the website returns 451 Unavailable For Legal Reasons instead of the normal 200 OK response, and the body of the page states "This page is not available in your region".

The facts can be validated by reproducing the test results below.

By the way, this has nothing to do with China's "great firewall". This action of blocking was performed by Firefox in China. Firefox in China has a long history of arbitrarily blocking websites even for non-political or legal reasons and was found guilty by the Court in China back in 2018 for several such cases.

Sources and evidences: [1] According to Blocky's test logs, restricted access initially began no earlier than March 8, 2022 and no later than March 19, 2022. Users report: https://bgme.me/@bgme/107986773834355287

Testing results (by blocky.greatfire.org) Before: https://blocky.greatfire.org/api/url_test_result/18800410?format=ooni After: https://blocky.greatfire.org/api/url_test_result/18861443?format=ooni

The same testing results can be reproduced by testing the below URLs from a China mainland IP address or blocky.greatfire.org which uses multiple China mainland IP addresses in different cities.

Affected add-ons: [2] https://addons.mozilla.org/zh-CN/firefox/addon/ublock-origin/ [3] https://addons.mozilla.org/zh-CN/firefox/addon/adguard-adblocker/ [4] https://addons.mozilla.org/zh-CN/firefox/addon/adblock-for-firefox/ [5] https://addons.mozilla.org/zh-CN/firefox/addon/adnauseam/

Court cases: （2017）京0101民初4609号 （2018）京73民终433号 （2017）京0101民初4608号 （2018）京73民终397号