All Products Support Forum

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin

I've had this problem for months now, but it was never as bad as it has become now on the latest Firefox 115.0.1 Android release. The issue would (seemingly) mainly occur on text heavy websites, like Wikipedia, but it never disrupted me enough to file a report until now. It's now happening on practically every website I can visit.

Basically, huge 'blocks' of websites will be 'blanked out', and the only way to potentially work around this is to pinch zoom until these 'blocks' get out of the way of the text/page elements they're obscuring. This isn't consistent however, so you can't reliably just pinch to zoom to a perfect level to have the page render all the way correctly, the 'blocks' will simply move to obscure other parts as you're zooming and trying to fix whichever specific portion of the screen you want to see properly.

So far I've tried disabling ublock origin for pages this was occurring on, clearing the program cache, restarting my phone, clearing all browser cache/history, toggling the different Accessibility options pertaining to page zoom, and none of these things have worked at all.

I've attached some screenshots of how this looks when zooming in. Other browsers (the Samsung browser, specifically) don't have this issue on this tablet, and I saw one google play store Firefox app review with my same device also mention having a similar sounding issue.

Anyone have any idea what the issue could be? If more screenshots from a different website are needed, or if I should have posted this elsewhere, please let me know.

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Hi,

For years I have read directions to get my tabs back where is most logical for me, below the Bookmarks Toolbar. Now with this latest version of Firefox the workarounds I had before are not working.

To cut a long story short: I have made a Chrome folder under the Profile folder I have made CSS sheet with what looks like the commands I need. I have configured Firefox to read the userChrome.css sheet.

I have followed all the directions on this thread https://support.mozilla.org/en-US/questions/1375646 (most of which are repeated elsewhere) and it still doesn't work.

I am beyond frustrated - if anyone happens to know where I can go to request this as blinkin' option I would love to know.

Please could someone help me sort this out in the meantime though?

This is what is in the CSS sheet (which is in the correct place according to the above instructions - checked that already):

Thank you in advance.

/***** START of Sample Rules (delete and replace with your your own rules) *****/
/* TABS: below Navigation Toolbar - fixed for 111/113 */

/* ROOT: VARS */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 27px !important;
  --tab-min-width:  80px !important; /*minimum:50px*/
/*  --tab-overflow-pinned-tabs-width: 175px */
}

/* TABS: POSITION */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0;
  width: 100vw !important;
}

/* Firefox 107 and older *//* #tabbrowser-tabs { width: 100vw !important; } */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* DRAG SPACE */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* TABS: movingtab - vertical shifts */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom:  unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* INDICATORS - HIDE */
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}

/* END - TABS below Navigation Toolbar */

/* Colored bookmark sidebar, toolbar, menu button containers */
  /* Standard folder */
  #bookmarks-view treechildren::-moz-tree-image(title,container),
  #PlacesToolbarItems toolbarbutton[container="true"] .toolbarbutton-icon,
  #PlacesToolbarItems menu[container="true"] .menu-iconic-left,
  #BMB_bookmarksPopup menu[container="true"] .menu-iconic-icon {
    fill: gold !important;
  }

 /* Smart bookmark folder */
 #bookmarks-view treechildren::-moz-tree-image(title, container, query),
 #PlacesToolbarItems toolbarbutton[container="true"][query="true"] .toolbarbutton-icon,
 #PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
 #BMB_bookmarksPopup menu[container="true"][query="true"] .menu-iconic-icon {
    fill: dimtan !important;
 }
 /* These "containers" are SVG in the sidebar, not yet on the menu */
  #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_unfiled_____) {
    fill: tan !important;
 }

Received this message thismorning while using my Ledger device:-

Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with a U2F extension. Also make sure you're on a HTTPS connection.

How exactly do I turn off ad blockers in Firefox? I clicked on "Firefox Focus For iOS because there is not an option for help when I am on a desktop, using Windows 8.1.

There isn't a spam or junk folder in either the folder list or menu. On occasion, I miss an email. How do I get the junk or span file to appear in the list or how do I view what is there.

Hi everybody :)

I subscribed to certain mailing list and I get all the thread replies notifications and sometimes it is annoying and it disturbs me but for as much I wish to be able to consult later all the threads which I did not read.

So with filter rules I want to find a way to move an incoming email in a given folder in keeping the unread state but without get notified. So later, in this folder I will see which are the unread threads without having been disturbed in any way when they arrived.

I have not found a way to achieve this.

An idea ?

Thank you in advance. With adelphity estebann

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?