All Products Support Forum

A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to show up when I visit some of their pages but not all.

Example: https://www.guitarcenter.com/Used/Ibanez/RG5121-Prestige-Solid-Body-Electric-Guitar.gc

The page begins to load and then presents this error. Any help would be appreciated.

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Dear all,

Microsoft banned all basic authentication method from Office365 because these method does not support multi factor authentication.

After that, I reconfigured the the configuration by used OAuth2 method on latest version of Thunderbird (78.5.1 (32-bit). The result as follows: + Can not receive new email from Offfice365 (Alert: As attached file No. 1)

+ However, I can send the email normally with OAuth2 via SMTP

Please help me fix this problem.

Thank you so much for your support.

I cannot find where to delete the browsing history? If I go to the privacy and security section of the settings, there is a delete cookies and cache but no history

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine, and by processes of elimination I found it to be Webroot that was causing the dysfunction. I've already opened a support ticket with Webroot, but I wanted to make Mozilla aware of this conflict and to ask if there is anything that I can do to remedy this besides completely disabling my anti-virus/spyware to use Firefox?

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

• New tab background
• Background of any tab waiting to load a page
• Google/Youtube background
• Settings/add-ons/password menu backgrounds
• Automatic username/password drop-down background
• Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

I'm having some trouble here doing a migration from Outlook 2019. Whether in the latest version or version 31.8, Thunderbird is not finding my Outlook file. Currently, the file is in a non-standard location. Where does it need to be? Will it need to be on the C: drive (which is rather small)? Or can it be found on the D: drive?

I've looked at other means of importing. I tried exporting from Outlook into a CSV file, but Thunderbird does not see all of the columns that were exported. For instance, the email addresses were not in that second column to be paired. That's rather useless.

Another option that came up in the search of previous answers was to export to vCard. It does not appear that I have that option in Export. And individually saving hundreds of contacts as vCards is not a particularly viable option, either.

What would you suggest?