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Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement d'ordinateur mes mots de passe sont visibles aves des chiffres et des lettres "1//03csgEnBPtxsaCgYIARAAGAMSNwF-L9IrjQQom22l5sXSkYLP1h4BvsYHGmRYh43NZEdtoe " Je ne peux pas voir mes mots de passe enregistrés Je ne peux donc pas me connecter à mes boites mails car les mots de passe ne sont pas valides A savoir que je suis sur certaines boites mail sur @outlook.com (anciennement dbmail)

Pourriez-vous m'aider à débloquer le problème car je suis très embêtée Par avance merci et bonne soirée PS : Si je supprime l'application et que je l'installe de nouveau, vais-je perdre tout l'historique (dossiers, agendas, contacts, etc ...)

I'm using Thunderbird on Windows 11 with my Outlook email account. I can receive email, but when I try to send an email, it tells me the password is wrong.

[moderator note, the following is unrelated] When I check the password in the Privacy and Security settings, Thunderbird has changed the password to a long string of letters, numbers, and symbols. I enter the correct password, but it keeps changing back to the incorrect password. I have tried deleting and re-adding the account. I have also uninstalled and reinstalled Thunderbird. Same result.

When I use firefox to sign in to my gmail account ([edited] @gmail.com), firefox will not save my password so I have to enter my email and password every time. I can't find the option to remember password anywhere. What can I do to get firefox to save my password. Thank you. Walter Schmid

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

I have recently installed 140.7.1esr (64-bit) on Windows 11

1. It keeps asking for my account password, I always check the box for saving to the password manager, with no effect, I still have to type it in every single time. (I did set up pwd manager and I do have a master pwd)

2. Initially I had Thunderbird pick up my Gmail account as well, but it stopped picking up my Gmail for some reason. So I completely deleted my Gmail account in Thunderbird. yet it persistently asks for access to Gmail every 15 minutes. (I get a notification from Gmail saying that Tbird is asking for access to Gmail). The Gmail account no longer exists in Tbird, does not show up in the menu, and it does not download anything from Gmail if I give it permissions.

i have tried updating my pass word for Xfinity i have tried several passwords that work in Xfinity when try to change to Thunder bird it keeps asking me for the password i have tried several times to add it. i saw strange names and emails on my Xfinity account so i tried removing the password and every time Thunderbird keeps asking me for the xfinity pass wor. it works in xfinity but cn not get it to work in thunder bird Please help i do not know what do do i fi delete thiunder bird and stt over i lose alll my contacts and do not know how to SAVE THEM PLEASE HELP not sure i can get the email unless i go to xfinity mail

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions

A NEW password is required EVERY time to make e-mail go in or out: "Set the password for (e-mail address) in mailin.telia.com" and "Set the password for (e-mail address) in mailout.telia.com". Each time I have to get a password from "Telia Webmail" (!). This is happening since Summer 2025. I´ve checked the e-mail account installation details and it is identical to the original (when I installed it first time). I´ve also made a new account (with another e-mail address) but it didn´t help. HELP!

Hello,

I did change my password. On the IPhone and the webmail page the password is working perfectly, but in thunderbird I cannot connect to the server. It seems, the old password is somewhere registered and still used under Thunderbird. What can I do to use Thunderbird with the new password?

Windows 11 machine. I have 2 email addresses in my TB set-up, from different domains/servers, one is a Rackspace for my business and the other is Fastmail. I am repeatedly asked for the server password for every single incoming email, and occasionally asked for the SMTP outgoing password when sending. I have put Windows into safe mode and it still happens there. I just don't know what to try next. Thanks in advance, Laurel

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

Hi Just started using Thunderbird. Every time I start Thunderbird it ask for passwords. As they are long and secure its tedious. I tried the solution previously shown on your web help (click "Outgoing Server" Click Edit. Under "Security and Authentication" DESELECT "Use name and password") but it doesnt give a "username and password opyion" only a box for Connection security, another for Authentication method, another for User name. Whats the best solution please?