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I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

I am using Beta Version 118.0b5 (64-bit) Deletions of even 5 emails takes several seconds where the screen dims and I get the timing circle, saying Thunderbird is not Responding. If I am deleting an entire Junk folder, it takes several minutes. This never happened in the Release versions. Is this something the Beta team might be working on?

Hi,

My hotmail.co.uk email keeps giving a timed out message.

I've looked through the 3 previous help messages on the forum, but they are quite old?

Does anyone have the upto date stmp settings for UK hotmail.co.uk emails please.

Or any other tips.

I have Avast virus installed.

(I'm reasonably tech capable but wouldn't be offended if you explain it as if I'm still at school).

Many Thanks Mark

After transferring my email to a new computer with Windows 11, I encountered a printing error when trying to print a received message. When attempting to print a message that should fit on a single page, the email program prints many more pages, leaving about 80% of each page blank where the text should be. I have attached an example in the sent attachments where one printed page is turned into multiple printed pages. I've tried various methods such as changing the text encoding and scaling, but nothing seems to help. Please assist.

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleared cookies & cache, turned off extensions, no luck. See attached image. What could the problem be ?

Over the last 6 months or so, failures to send email were occurring sporadically with Thunderbird for my wife's account with Comcast. Hitting the retry button on the popup or clicking the x button would at times result in sending the email. Presently, this does not work, nor does the option of entering the password when the prompt occurs during attempted sends.

Current version of TB is 115.2.2 (64-bit). SMTP port is 465, normal password and SSL/TLS and protocol is POP.

With mailnews.smtp.loglevel set to All, the console repots the following:

mailnews.smtp: Authentication failed: Temporary Failure (AEAA:4) SmtpClient.jsm:744:19 mailnews.send: Sending failed; Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI=mailbox-message://nobody@Local%20Folders/Drafts-username%40comcast.net#1 MessageSend.jsm:362:32 mailnews.smtp: Closing connection... SmtpClient.jsm:153:17 mailnews.smtp: Connecting to smtp://smtp.comcast.net:465 SmtpClient.jsm:123:19 mailnews.smtp: Connected SmtpClient.jsm:387:17 mailnews.smtp: S: 220 resomta-h1p-027910.sys.comcast.net resomta-h1p-027910.sys.comcast.net ESMTP server ready

SmtpClient.jsm:416:17 mailnews.smtp: C: EHLO [192.168.1.13] SmtpClient.jsm:591:19 mailnews.smtp: S: 250-resomta-h1p-027910.sys.comcast.net hello [73.194.144.239], pleased to meet you

250-HELP

250-AUTH LOGIN PLAIN XOAUTH2

250-SIZE 36700160

250-ENHANCEDSTATUSCODES

250-8BITMIME

250 OK

SmtpClient.jsm:416:17 mailnews.smtp: Possible auth methods: PLAIN,LOGIN SmtpClient.jsm:878:17 mailnews.smtp: Current auth method: PLAIN SmtpClient.jsm:631:17 mailnews.smtp: Authentication via AUTH PLAIN SmtpClient.jsm:646:21 mailnews.smtp: Socket closed. SmtpClient.jsm:498:17 mailnews.smtp: Authentication failed: Socket closed. SmtpClient.jsm:703:17 mailnews.smtp: Connecting to smtp://smtp.comcast.net:465 SmtpClient.jsm:123:19 mailnews.smtp: Connected SmtpClient.jsm:387:17 mailnews.smtp: S: 220 resomta-c1p-023268.sys.comcast.net resomta-c1p-023268.sys.comcast.net ESMTP server ready

SmtpClient.jsm:416:17 mailnews.smtp: C: EHLO [192.168.1.13] SmtpClient.jsm:591:19 mailnews.smtp: S: 250-resomta-c1p-023268.sys.comcast.net hello [73.194.144.239], pleased to meet you

250-HELP

250-AUTH LOGIN PLAIN XOAUTH2

250-SIZE 36700160

250-ENHANCEDSTATUSCODES

250-8BITMIME

250 OK

SmtpClient.jsm:416:17 mailnews.smtp: Possible auth methods: PLAIN,LOGIN SmtpClient.jsm:878:17 mailnews.smtp: Current auth method: PLAIN SmtpClient.jsm:631:17 mailnews.smtp: Authentication via AUTH PLAIN SmtpClient.jsm:646:21 mailnews.smtp: Socket closed. SmtpClient.jsm:498:17 mailnews.smtp: Authentication failed: Socket closed. SmtpClient.jsm:703:17 mailnews.smtp: Authentication failed: Socket closed. SmtpClient.jsm:744:19 mailnews.send: Sending failed; Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI=mailbox-message://nobody@Local%20Folders/Drafts-username%40comcast.net#1 MessageSend.jsm:362:32 mailnews.smtp: Closing connection... SmtpClient.jsm:153:17 mailnews.smtp: Failed to send "AUTH PLAIN AGxpbmRhLm5vd2lja2lAY29tY2FzdC5uZXQAazhpNSt0MFwsOX1H" because socket state is closed SmtpClient.jsm:579:21 NS_ERROR_ABORT: Password dialog canceled SmtpServer.jsm:282 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture 2 menupopup.js:160:13

I have other email accounts that work correctly with comcast as POP and Imap in my accounts on several Windows 11 computers. My wife's account otherwise works correctly with Comcast's email tool accessed through a browser. In the log file above, "username" is substituted for the actual user name.

Please interpret what is happening and advise what actions might be appropriate to resolve the problem sending email with Thunderbird.

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask me to report to you. Best regards Gunnar Herrlin

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Hi,

Since the 115.2.3 (64-bit). I am unable to send emails from a outlook account, please. I removed and readded the account. I added my password and all and it downloads the emails. When I send an email The enter credientials window opens and it is blank and disappears and then this message appears.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

Thank you

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

When viewing e-mail in the lower-right (Preview?) panel, some are marked as read immediately and others take longer or don't get marked as read at all. I opened the Error Console and I see some recurring errors:

1. NS_ERROR_CONTENT_BLOCKED from FaviconLoader.jsm:580:19
2. TypeError: accounts.filter(...)[0].identities[0] is undefined from " background.js:631:27"

Are these related? How can I get rid of them so I have a clean error console?

The "identities" error happens whether or not I have an identify set for the account and whether or not Folder Accounts extension is activated on not. I have tried disabling all extensions (Cardbook, FolderAccount, QuickFilters, QuickFolders, Remove Duplicate Messages) but it still occurs on some specific messages. After restarting Thunderbird, the NS_ERROR_CONTENT_BLOCKED still occured but the Identities error stopped.

I turned on the extensions one-by-one and the Identities error came back and the CONTENT error remained.