I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can th… (read more)
I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can think of, and everything I have read about online to deal with the constant freezing.
--upgraded countless times (now on Ver 102.9.0, 64 bit, Win 10, 32GB RAM, 3TB hard drive)
--reinstalled Thunderbird many times
--deleted various profiles and created new ones, deleted various config files as suggested.
--reinstalled Windows 10, upgraded all associated files, drivers, etc.
--started Windows in Safe Mode
--disabled all add-ons and extensions in TB
--reset all toolbars and controls in TB
--started Thunderbird in Troubleshoot Mode
--gave an exception to TB in my Windows Defender [and turned off Defender entirely]
--ran MANY virus scans
--disabled ALL virus software
Thunderbird is the ONLY piece of software on this PC that locks it up. It exhibits the same behavior that many here are seeing: freezes when I try to click on something; freezes when I try to reply to an email; freezes for no apparent reason. I can't MAKE it freeze up... it just seems to do it at random, constantly. Right now, it's open on another screen and has been frozen for about 3 minutes, and just unfroze. Most of the time, it freezes so that I cannot shut TB down. It is completely unresponsive. Sometimes it will freeze the computer so that I cannot do ANYTHING... I cannot open Task Manager and force a shutdown. Eventually, it releases and works again, only to freeze up a few minutes later.
I'm pretty much out of ideas, but I continue to browse online, looking for answers. As I said, three years of this is enough, and I see complaints about this going back even further. I love Thunderbird. I'm a longtime user and have not found any email client that comes close to the way TB works for me, so I'm VERY reluctant to leave. But I'm really tired of being a beta tester. And yes, I have donated many times over the years, and I'm happy to do so. I'm not concerned with the money. I just want it to work like it used to. If you have any fresh ideas, I'm very open to hearing them. But a warning, that I have likely already tried the fixes offered. I appreciate any input, in any event.
So, unless a miracle comes along, I reckon I'll have to cut bait and find a replacement for Thunderbird. Thanks for allowing me to blow off some long-held frustration.