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Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 month ago

Last reply by gokay_ozakturk 4 days ago

device stolen, are my passwords safe?

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Goo… (read more)

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Google and Amazon accounts which were logged in on the device.

It only recently occurred to me that all of my passwords are saved in Firefox. Would they have been able to open Firefox and view all of my passwords? Would they have been able to go to websites and after the password auto filled, click show password?

Are all of my passwords compromised? And do I need to start changing all of my passwords?

Asked by josephmcconnell11 5 days ago

Last reply by TyDraniu 5 days ago

Firefox Crashes Above Version 111.0.1

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) … (read more)

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) drive, 1.03 TB free space. This has been the standing configuration for many years, working with no problems.

Problems began with FF update 111.0. Any attempt to download files (.jpg or .pdf) would cause the “save” button to freeze, and after a seconds FF would crash. If an attempt was made to change a setting FF would again crash so quickly it was impossible to attempt any changes. Oddly enough, FF update 111.0.1 fixed the issue (or so I thought) and things returned to normal. I assumed whatever caused the problem had been fixed.

Unfortunately, every update beyond 111.0.1 reverts back to the same freezing and crashing behavior. I have attempted the following with all updates above 111.0.1 in an effort to correct the issue. So far nothing has worked. BTW, Brave and Chrome work just fine.

Cleared out all cache and cookies. Changed download folder Opening in safe (trouble shooting) mode Clean install(s) Disabled hardware acceleration. Putting the entire program on C:\ drive (apparently the newer FF installer does not allow custom installations any more). Checked and updated all drivers

Currently I have disabled automatic updates as none of them have the same freeze/crash issue. I am out of ideas and would certainly be glad to get any advice. At this point Brave is going to be my new default browser. Yes, I know 8.1 is no longer supported but I am not in a position to replace this PC at the moment.

Asked by rsoden1 6 days ago

Last reply by cor-el 6 days ago

Since last update I can't open email with the mail in Firefox. Says it is being redirected...please help

Since last update I can't open email with the mail in Firefox. Says it is being redirected...please help The page isn’t redirecting properly Firefox has detected that t… (read more)

Since last update I can't open email with the mail in Firefox. Says it is being redirected...please help

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by crimepaysme 2 months ago

Last reply by tangoravo1 2 weeks ago

firefox failed to read configuration file

Hi there! Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the … (read more)

Hi there!

Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the browser normally and my settings remain intact.

Is there anything I can do to address this notification without reinstalling Firefox? I would appreciate any guidance or suggestions you may have.

Thank you for your time, and I look forward to hearing back from you soon.

Best regards, sander

Asked by sander732 1 month ago

Last reply by cor-el 2 weeks ago

my phone has been scanned

Need help 2 month age someone i knew svannef my phone i ask her to remove it but she never did Now ive been have problems with my bitcoin ☹️ accounts .apps popping up tha… (read more)

Need help 2 month age someone i knew svannef my phone i ask her to remove it but she never did Now ive been have problems with my bitcoin ☹️ accounts .apps popping up that i didnt install and more what can i do

Asked by deannal1966 2 weeks ago

Last reply by Paul 2 weeks ago

Removing text from pdf

I want to remove some sensitive info from a pdf before emailing it. So I removed some info from a pdf file by colouring white over the text then printing to pdf. When op… (read more)

I want to remove some sensitive info from a pdf before emailing it. So I removed some info from a pdf file by colouring white over the text then printing to pdf. When opening new pdf document with edge or chrome the info is removed however with firefox the info briefly appears before disappearing again. So somehow after whiting out the text and printing to a new pdf file the info is somehow still there??? I would have thought by printing to a new file the new pdf would not hold the text underneath and print "white" blank space... no data behind it, am I incorrect in assuming so?

Asked by ProsdocimoMarco 2 weeks ago

Last reply by Dropa 2 weeks ago

Government Websites blocked by Firefox

Some websites are open in Firefox. It shows certificate not trusted. Security reasons etc. But the same website works fine in Google Chrome. Please fix it. Firefox shows … (read more)

Some websites are open in Firefox. It shows certificate not trusted. Security reasons etc. But the same website works fine in Google Chrome. Please fix it. Firefox shows warning in Many government websites of India also. This is very bad.

Asked by Anupam Datta 2 weeks ago

Last reply by Paul 2 weeks ago

How do I prevent Firefox from re-opening my last session upon reboot

How do I prevent Firefox from re-opening my last session upon reboot, for example after my laptop dies or I shutdown without closing browser windows? I never never ever … (read more)

How do I prevent Firefox from re-opening my last session upon reboot, for example after my laptop dies or I shutdown without closing browser windows? I never never ever want Firefox to restore pages at any time for any reason.

Background: I use firefox for work, and I keep 7 separate firefox windows open to the sites I use to do my job. Because it's a pain opening them every time, I created a shell script (I'm using linux mint 21.1 by the way) to do it. I just double click a desktop icon to launch my shell script and all of my windows open in the order I like them to be in.

Unfortunately, if my laptop battery dies or if I just am in a hurry and I log out without closing everything, then the next time I log in and launch my script, it opens my first firefox window, which then decides to open ALL 7 of the windows that were killed when my laptop shut down, and then my script opens the remaining 6 windows it is supposed to open, for a total of 14 browser windows now open, and I have to close half of them.

What I tried: I googled around and the only thing I could find was the browser.sessionstore.resume_session_once settting, which appears to have no effect whatsoever when I restart (my test was to set this flag to false, open 7 browser windows, restart my machine without closing the browser windows, and then launch my script and the result was 14 browsers open instead of 7).

Version: I'm using Mozilla Firefox for Linux Mint (mint-001 - 1.0) with a Firefox version number of 111.0.

Asked by the guy with the issue 2 weeks ago

Last reply by cor-el 2 weeks ago

I imported bookmarks from a windows machine to a linux machine and I have a problem now.

I got a new machine, and exported from a windows 10 machine running firefox and got a "bookmarks.html " file that was saved to my desktop. I then used a USB drive to p… (read more)

I got a new machine, and exported from a windows 10 machine running firefox and got a "bookmarks.html " file that was saved to my desktop. I then used a USB drive to put it on a new LINUX box with firefox running on it. something happened with the "other bookmarks" folder in my bookmarks list. It is empty and I cannot access it. PLUS there is ANOTHER "other bookmark" folder on the bottom of the list that I cannot access or select.

The "other bookmarks" on the bookmarks tab is empty (the one on the top of the list). I can't move a URL to it. There is also another "other bookmarks" on the bottom. which I cannot select and therefore cannot get rid of. And I have a link to some place that I also cannot select (and therefore cannot get rid of).

All the bookmarks in my folders and lists are ok and they work. I think the bookmarks list (which I cannot find in the linux file system) is corrupted. How can I find it, delete it, and then try to import my new "bookmarks.html" again ? Using Linux POP-os ver 22. Most recent release.

Asked by a2tommyl 3 weeks ago

Last reply by TechHorse 3 weeks ago

Browser Guard causing many websites to load slowly or freeze Firefox browser

Had to disable Browser Guard because of problems with far too many websites that I access on a frequent basis (MS Edge works fine). Problems noted: Slow loading of m… (read more)

Had to disable Browser Guard because of problems with far too many websites that I access on a frequent basis (MS Edge works fine). Problems noted:

  • Slow loading of many website page.
  • Firefox often hangs up (cannot close webpage) when loading websites.
  • Problem most severe when load a folder of websites at the same time.
  • After Firefox hangs up and I try to open Firefox again, get error message that Firefox is still running.
  • All sites with problems are configured in Firefox settings as "allowed" safe sites.
  • Latest update didn't resolve the problem.
  • Microsoft Edge works smoothly.
  • Reimaged PC to Windows Image saved a month ago to see if older version of Firefox would work better--No improvement, problems noted above persist.
  • After disabling Browser Guard, Firefox was able to quickly load the same sites I was having problems with, even when opening from a folder of multiple sites.

This problem is a recent development, what changed? -- Are Browser Guard updates different than Firefox browser updates?

Asked by prag 3 weeks ago

Last reply by cor-el 3 weeks ago

How to modify/add website to drop down in address bar

I used to have ten websites in the drop down of my address bar. Through an update or something I did there are only five now. I can't find a setting for this anywhere. I … (read more)

I used to have ten websites in the drop down of my address bar. Through an update or something I did there are only five now. I can't find a setting for this anywhere. I want to remove a few and some others. How to do?

Asked by Atheous 1 month ago

Last reply by TyDraniu 3 weeks ago

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (read more)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 1 month ago

Last reply by rudolpht 3 weeks ago

Installing Last Pass Add-on

Hello, With the latest Firefox update I lost the LastPass add-on, and Firefox will not let me install in again. I get the message "LastPass: Free Password Manager could n… (read more)

Hello, With the latest Firefox update I lost the LastPass add-on, and Firefox will not let me install in again. I get the message "LastPass: Free Password Manager could not be installed because Firefox cannot modify the needed file." Can you help me with this please?

Thank you, Colleen

Asked by colleenhh 3 weeks ago

Last reply by Dropa 3 weeks ago

Microsoft Outlook Online - Cannot right click and paste

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. … (read more)

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

Asked by nick.sheets91 2 months ago

Last reply by sugarmarc 3 weeks ago

Firefox connects to Google even with Telemetry disabled.

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my… (read more)

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my computers connections and i see firefox connecting to google immediately after opening the browser, that's without connecting to any website. Firefox used to be a great privacy browser, these times are long gone and it's a shame. Mozilla, you have lost all honor.

Plus, libraries of firefox are proprietary? Which part exactly? Forks of firefox are most likely affected by the sroprietary libraries aren't they...

Asked by 38345718546 2 months ago

Last reply by Paul 2 months ago

can't connect to addons.mozilla.org

when i tried to go to the website (addons.mozilla.org) it says: " Secure Connection Failed An error occurred during a connection to addons.mozilla.org. The server uses … (read more)

when i tried to go to the website (addons.mozilla.org) it says: "

Secure Connection Failed

An error occurred during a connection to addons.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

i don't really understand what it means, but yeah its says that.

Asked by lintanggaharu 1 month ago

Last reply by cor-el 1 month ago