Finding in which Folder a bookmark belongs

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but… (read more)

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but can't see or find which folder it's in. Thus I can't sort it or move it to another folder. A column in search results showing Folder would be fabulous!

Asked by rlj2 1 hour ago

Last reply by cor-el 8 minutes ago

Add-ons are not installing

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to … (read more)

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here?

Asked by aliciasensei 2 hours ago

Last reply by FredMcD 16 minutes ago

Firefox no longer works with any financial institution

Firefox no longer works with any financial institution with which I deal. It is clear it no longer meets their security requirements. I've had to switch to Edge for finan… (read more)

Firefox no longer works with any financial institution with which I deal. It is clear it no longer meets their security requirements. I've had to switch to Edge for financial stuff.

Asked by dr_sex 1 hour ago

Last reply by cor-el 26 minutes ago

Getting Crash Box when I close Thunderbird

I'm currently running TB 91.2.0 (64-bit) on Windows 10. Recently (for about 2 months), almost every time I close Thunderbird I get a "crash message box". It doesn't seem… (read more)

I'm currently running TB 91.2.0 (64-bit) on Windows 10. Recently (for about 2 months), almost every time I close Thunderbird I get a "crash message box". It doesn't seem to be related to how I close Thunderbird. It has happened on at least two versions of Thunderbird, maybe three versions.

A couple of times I've written in the box of the crash reporter what is happening and I've submitted the crash report. It MAY really be a crash related to closing the software, but all aspects of Thunderbird work fine.

Is there a way I can stop the crash box from appearing on my desktop when I close down Thunderbird for the night? Thanks.

Asked by brorat 6 hours ago

Last reply by sfhowes 29 minutes ago

Slow Printing in Firefox!

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the p… (read more)

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the printer. It all started since Preview was introduced as default! Meanwhile Firefox i locked and I can't do anything in Firefox.

Asked by Carl-Erik.Lundgren 4 months ago

Last reply by egutwillig 29 minutes ago

Firefox 88 - very slow to create print preview

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I cou… (read more)

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

Asked by andy162 5 months ago

Last reply by egutwillig 31 minutes ago

Upgrade to 91.2.0 (32 bit) adds long string of unnecessary information to filename when saving an email.

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. … (read more)

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. Here is an example from an email from the NYTimes: "Today's Headlines Key to Biden’s Climate Agenda Likely to Be Cut Because of Manchin Opposition" is the filename. Thunderbird automatically adds the following to it. " - The New York Times (nytdirect@nytimes.com) - 2021-10-16 0101"

This information lengthens the filename which I have to delete because it messes up my archive where I save numerous emails. Therefore I have to delete it every time I save an email (60 or more times every day) and interferes with any search I conduct of those saved emails.

I have explored all the options under Tools and Help to no avail. Can you please tell me how I can get rid of this annoyance. It is causing me lost time in my daily work creating an archive of articles. I've been working on this archive for nearly 18 years and this problem is causing me a great deal of grief and lost work time. Thank you.

Asked by gruff 2 hours ago

Last reply by sfhowes 48 minutes ago

How to get rid of dark mode on new tabs

Hello. My Firefox (PC) has just updated to version 93.0. The problem now is that whenever I open a new tab, it is in dark mode, and the entire page is black. Only the add… (read more)

Hello. My Firefox (PC) has just updated to version 93.0. The problem now is that whenever I open a new tab, it is in dark mode, and the entire page is black. Only the address bar is white and visible. I have New Tab Overide, and each new tab should open the Google home page. So something is going on... I have never set dark mode as a preference for Firefox or Windows. Thanks to whoever can help me. Florio

Asked by Florio 6 hours ago

Last reply by cor-el 48 minutes ago

Setting up new Bookmarks Toolbar

Have a new laptop. Must reset all my bookmarks from scratch. So far, all are appearing across top of screen. Cannot seem to set it up along left side of my screen in a… (read more)

Have a new laptop. Must reset all my bookmarks from scratch. So far, all are appearing across top of screen. Cannot seem to set it up along left side of my screen in a column like I used to have. HELP  ??? Thanks!

Asked by JESWEN23 1 hour ago

Last reply by cor-el 49 minutes ago

HTML Import not working

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and … (read more)

Hi, HTML import function is not working. Trying to copy bookmarks to a new computer. Briefly get the activity indicator, when I click on "Import Bookmarks from HTML" and then nothing happens. Would be ok with using the Sync function, as I do with others here, but afraid it will overwrite my current bookmarks.

Please help. Thanks. [email]@wi.rr.com

Asked by rickz1 5 hours ago

Last reply by cor-el 1 hour ago

Thunderbird 91 extensions don't load

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enab… (read more)

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

Asked by mozilla-kgi 1 hour ago

Last reply by sfhowes 52 minutes ago

Google maps cannot access my location

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs. … (read more)

Google Maps cannot access my location when I'm in Firefox. I'm running Mac OS Big Sur on an M1 Mac. Safari works fine. Location Services is enabled in System Prefs.

Asked by Chris 9 hours ago

Last reply by cor-el 55 minutes ago

Importing Outlook 2010 calendar via pst or csv file - only imports recurring appointments?

Is it possible that importing Outlook 2010 calendar into Thunderbird only imports the Recurring appointments but not one-time only appointments? I have tried importing f… (read more)

Is it possible that importing Outlook 2010 calendar into Thunderbird only imports the Recurring appointments but not one-time only appointments? I have tried importing from a pst file as well as a csv file exported from Outlook 2010.

Asked by vanessa.tourle 3 hours ago

Last reply by sfhowes 1 hour ago

Thunderbird crashes frequently after a few minutes of use on Mac OS 11.6

Please find hereafter the last TB crash report on MacOS 11.6: Date/Time: 2021-10-16 11:09:04.180 +0200 End time: 2021-10-16 11:10:58.189 +0200 OS Version… (read more)

Please find hereafter the last TB crash report on MacOS 11.6:


Date/Time: 2021-10-16 11:09:04.180 +0200 End time: 2021-10-16 11:10:58.189 +0200 OS Version: macOS 11.6 (Build 20G165) Architecture: x86_64h Report Version: 32

Data Source: Stackshots Shared Cache: F0A21792-ED7E-33A3-A0DD-24B063378C1E slid base address 0x7fff2011f000, slide 0x11f000

Command: thunderbird Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 91.2.0 (91.2.0) Parent: launchd [1] PID: 40761 Time Since Fork: 445s

Event: hang Duration: 114.01s Duration Sampled: 2.30s (process was unresponsive for 112 seconds before sampling) Steps: 23 (100ms sampling interval) Report threshold: 2.5s

Hardware model: MacBookPro13,2 Active cpus: 4

Time Awake Since Boot: 90947s Time Since Wake: 1573s

Fan speed: 1388 rpm


Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting



Heaviest stack for the main thread of the target process:

 14  <truncated backtrace>
 13  ??? [0xf8ba4976752e01c7]
 11  ??? (XUL + 64589876) [0x10c78b034]
 9   -[ABRecord valueForProperty:] + 155 (AddressBookCore + 109476) [0x7fff30724ba4]
 8   -[ABRecord nts_ValueForProperty:] + 553 (AddressBookCore + 110177) [0x7fff30724e61]
 7   -[ABCDRecord(AddressBook) nts_ValueForProperty:record:addressBook:] + 671 (AddressBookCore + 111282) [0x7fff307252b2]
 7   -[ABCDRecord(AddressBook) copyMultiValueWithRecord:withProperty:] + 83 (AddressBookCore + 186711) [0x7fff30737957]
 7   -[ABMultiValueCoreDataWrapper initWithManagedObject:property:] + 60 (AddressBookCore + 187396) [0x7fff30737c04]
 6   +[ABMultiValueCoreDataWrapper newWithMultiValueClass:managedObject:property:] + 131 (AddressBookCore + 187551) [0x7fff30737c9f]
 2   +[ABMultiValueCoreDataWrapper populateIdentifiers:values:labels:primaryIdentifier:withDataFromManagedObject:property:] + 518 (AddressBookCore + 188163) [0x7fff30737f03]
 1   -[_PFModelMap entityForPath:] + 13 (CoreData + 3417005) [0x7fff25ef33ad]
*1   ??? (kernel + 476928) [0xffffff8000284700]


Process: thunderbird (Thunderbird) [40761] UUID: CD7F198B-73DD-3F05-8991-440FE9CFEA09 App Version: 91.2.0 Build Version: 91.2.0 Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Architecture: x86_64 Parent: launchd [1] UID: 502 Footprint: 3948.53 MB Time Since Fork: 445s Num samples: 23 (1-23) CPU Time: 1.479s (4.2G cycles, 3.9G instructions, 1.09c/i) Note: Suspended for 1 sample Note: Unresponsive for 112 seconds before sampling Note: 1 idle work queue thread omitted

 .........

...........

Asked by t.muntean 10 hours ago

Last reply by sfhowes 2 hours ago

My email writer thinks I'm French

Whilst the French dictionary has been in my Thunderbird for some time, my message writer now comes up with tool bars in French and auto spell check set to French. (It may… (read more)

Whilst the French dictionary has been in my Thunderbird for some time, my message writer now comes up with tool bars in French and auto spell check set to French. (It may have been sending spurious 'in the spam box' messages after emails are sent to me too but I'm not sure about that) Spell check change back to English is easy but when I go to Preferences to sort out the issue I get 'Not Responding' and then a crash. I have version 91.2.0 (32 bit) so it tells me... Any clues? Thanks DB

Asked by DNSPRODS 9 hours ago

Last reply by sfhowes 2 hours ago

Outdated Reminder Will Not Go Away

I recently wiped my computer clean and reinstalled Windows 10 Pro, and then installed a number of applications, including Thunderbird 91.2.0 64-bit. Thunderbird, for reas… (read more)

I recently wiped my computer clean and reinstalled Windows 10 Pro, and then installed a number of applications, including Thunderbird 91.2.0 64-bit. Thunderbird, for reasons I cannot determine, keeps popping up the notification in the attached image, which is way out of date. Clicking on the various buttons to get rid of it has no effect. The only thing that produces an action is the "X" box in the top right corner, which kills the pop-up window, but only temporarily. After a short time it returns.

I uninstalled and reinstalled Thunderbird. Nothing changed.

How can I get rid of this annoying and superfluous popup?

Asked by fsawtelle1 1 day ago

Last reply by sfhowes 3 hours ago