Showing questions tagged:

Tab crashes

Bruce Caress May 7, 2026, 15:17 CST Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore t… (read more)

Bruce Caress

May 7, 2026, 15:17 CST

Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore the tab. I restore the tab which works for maybe ten minutes and crashes again. I am using Windows 11 on a new computer. I'd appreciate some assistance. Thanks. Bruce Caress

Moderator note: This question has been edited to precise Firefox and OS version, based on the crash reports.

Open 4 1

Stop downloading archived gmails to thunderbird POP

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, i… (read more)

Hi, I use thunderbird as both POP and IMAP through gmail. I keep all my emails on my POP thunderbird desktop client. I use IMAP on my thunderbird laptop client, iPhone, iPad via Apple mail when remote, then download the emails to my desktop.

What I want to do is read emails and set them to archive on my IMA laptop, iPhone, iPad. I know Gmail tags the archived emails. How do I stop thunderbird from downloading the archived emails to my POP thunderbird desktop client?

Thanks! Art

Open 9 27

профили

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать … (read more)

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать профиль и ни какие настройки не помогают! что только не пробовал все бесполезно -- вечно выскакиевает это окно с выбором профиля! какой [edited] мог такое придумать??? и как избавится от эт ого [edited]!!! мне нужен обычный браузер каким он был до версии 150 без [edited] вкладок и [edited] ИИ

Open 1

Bookmarks keep rearranging themselves in the bookmarks toolbar

I've been having this problem for about 10 years. It was raised in this thread but never solved. When I launch Firefox, several recent bookmarks that had been at the bott… (read more)

I've been having this problem for about 10 years. It was raised in this thread but never solved.

When I launch Firefox, several recent bookmarks that had been at the bottom of a folder have moved to the top of the folder.

Moderator note: This question has been edited to correct the formatting.

Open 1

Since approximately 4/30/26 I have been unable to use Firefox to access my fincial accounts but must use Safari

I can no longer login to bank or brokerage accounts using Firefox. Did something change around the first of May? Please help me. I can access everything using Safari, but… (read more)

I can no longer login to bank or brokerage accounts using Firefox. Did something change around the first of May? Please help me. I can access everything using Safari, but Firefox has been my default browser for years. Actually, today I am finding even more sites that I cannor log into. All I get is a spinning "wheel" but the site never opens.

Open 1

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (read more)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 92

Not loading external links

My mothers new phone won't load external links and mine does? I have way more strict security settings and same extensions. She has 2 and I have 13 extensions but they o… (read more)

My mothers new phone won't load external links and mine does?

I have way more strict security settings and same extensions. She has 2 and I have 13 extensions but they overlap and are not the issue. When someone sends her a link her Firefox does not convert the link like mine does, she gets a link in format https://share.google/ + string of letters, when she opens it, it's a blank page. When I open the same link it converts it from that to a regular link (https://). I have installed Firefox to at least 3 other people and none have this issue. I don't have this issue on desktop either.

If it makes a difference: Out all the people that have this browser on their phone she's the only one that has a new phone with Android 16 (mine is Android 14). They are both up to date on both software and Firefox updates.

Open 5 38

I am being asked by Firefox to create "new profile" which I cannot seem to do.

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be eas… (read more)

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be easily done. Thanks for all your help. Alok Bhargava [edited email from community support forum]

Open 1