Emails disappear upon relaunch of Mozilla Thunderbird

Hello, I am having trouble getting my old emails to persist when using the newest version of Thunderbird and I would appreciate it if someone can point me in the right di… (read more)

Hello,

I am having trouble getting my old emails to persist when using the newest version of Thunderbird and I would appreciate it if someone can point me in the right direction.

Some background:

Before I lost access to my school email account, I imported all of my mail to Thunderbird. I was using Windows 8.1 and the Thunderbird version was 68.12.1 (32-bit). It is IMAP, and although I was frequently prompted to log-in to my school account, which I no longer had access to, I simply closed out of the prompt and I was able to browse, search, and read through my mail like normal. I could close out of Thunderbird, and relaunch it, and my mail would still be present.

I am now looking to upgrade both my operating system and Thunderbird version. The new computer is running Windows 11, and Thunderbird version 102.3.1 (64-bit). I copy and pasted my Profile folder from my older version mentioned above, and pasted it into the relevant directory on the fresh, up-to-date, install of Thunderbird. My expectation was that it would function similarly to how it did on the previous computer, but this was not the case.

When I first launch Thunderbird after copy-pasting my Profile, all of my old emails are available, and similar to how it would function previously, I would be prompted to input my school credentials occasionally, but I can just close out and I have full access to my old emails. The difference, however, is that now when I close out of Thunderbird and relaunch it, my emails are gone. I checked the imap.gmail directory and the large size INBOX mbox file is no longer there after relaunch. Instead I see a 0kb INBOX-1.msf file that was not present in my original Profile file. A subdirectory folder (.sbd), within the imap.gmail folder, still maintains the large mbox files, however I don't see those in Thunderbird either.

When I delete the profile, and re-copy my original, then relaunch, I can see all of my emails again, however this only lasts until I close out of Thunderbird. When I open the program again, the emails are gone.

Is there a setting I can change, or a file I can edit or delete, which will prevent this from happening and allow my mail to persist similar to how it used to? Any assistance would be very helpful.

Thank you

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