Sync Data

I just bought a new PC, part by part, and used my storage devices from my old PC. I formatted the windows drive and am on a fresh installation of windows 11. I tried to l… (read more)

I just bought a new PC, part by part, and used my storage devices from my old PC. I formatted the windows drive and am on a fresh installation of windows 11. I tried to log in to my mozilla account, but couldn't remember my password so I used the "Forgot password" function. When I logged in, no bookmarks or history was saved. Is it possible to restore my synced data?

Asked by dacho.chento 10 hours ago

Last reply by Paul 1 hour ago

How to copy a mailto email link to the clipboard?

I'm simply trying to email someone using the email link on their site. The link is a mailto link which requires an email application (which I don't have). All I want is … (read more)

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

Asked by MartyJames 18 hours ago

Last reply by Agent virtuel 3 hours ago

How do I mark a message that TB (Windows) has put in the spam folder as not spam?

TB Windows puts some messages in my spam folder even though I've put the addresses in my contacts and told it to check contacts before moving them to spam folder. It woul… (read more)

TB Windows puts some messages in my spam folder even though I've put the addresses in my contacts and told it to check contacts before moving them to spam folder. It would be nice if the "Spam" button became a "not Spam" button.

Asked by aladdin2 10 hours ago

Last reply by Ed 2 hours ago

clicking isn't working

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover ove… (read more)

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

Asked by bluebeamer1 10 hours ago

Last reply by Ed 5 hours ago

WHERE IS THE OPTION TO SYNC AND SAVE DATA

Where tf is the sync and save data button on Firefox Android v 142.0 I am trying to sync with my desktop and there's no option under the menu for sync. The instruction g… (read more)

Where tf is the sync and save data button on Firefox Android v 142.0

I am trying to sync with my desktop and there's no option under the menu for sync. The instruction given when I try to sync is to click the menu, go to "sync and save data" and scan a qr code. Of course the code doesn't work from my camera like every other qr code in the universe. It has to be scanned in the Firefox app but there's nowhere in the app to do this.

It's not in settings. It's nowhere.

Where is it, I REALLY REALLY NEED TO SYNC so that I have access to my bookmarks on my phone.

This shouldn't be complicated or difficult where is it???????? :( This is ridiculous.

Asked by Lauren Myles 3 months ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

I had to reinstall Thunderbird to fix a problem. When I downloaded the install, I donated. After installing, I have a "Welcom to Freedom" banner on my Tbird app. Please tell me how to remove it.

I had to reinstall Thunderbird to fix a problem. When I downloaded the install, I donated. After installing, I have a "Welcome to Freedom" banner on my Tbird app. Please … (read more)

I had to reinstall Thunderbird to fix a problem. When I downloaded the install, I donated. After installing, I have a "Welcome to Freedom" banner on my Tbird app. Please tell me how to remove it.

My email is [edited from public forum] @tx.rr.com

Asked by Paul Tinguely 13 hours ago

Last reply by david 13 hours ago

Stopping Animated GIFs in the preview pane

Amazon just sent me an email an animated GIF at the top of it. As a result, whenever it's in the preview pane, it's constantly swapping colors and making a visual nuisanc… (read more)

Amazon just sent me an email an animated GIF at the top of it. As a result, whenever it's in the preview pane, it's constantly swapping colors and making a visual nuisance of itself. All morning, it's been blinking at me. Is there any way to shut off animations in the preview pane? I almost never want to see an animated gif in an email, but I definitely never want it dancing around in the preview pane.

Asked by Bill 16 hours ago

Last reply by Matt 11 hours ago

Thunderbird has renamed my All Mail folder to Archives

I must have hit the wrong key using a message and all of a sudden Thunderbird has renamed my All Mail folder to Archives. I have spent a large number of hours trying to s… (read more)

I must have hit the wrong key using a message and all of a sudden Thunderbird has renamed my All Mail folder to Archives. I have spent a large number of hours trying to self-help, but alas, I am at my wits end. At this point in time I have two folders named Archives, one with all my messages and one that is empty. I even uninstalled and downloaded Thunderbird onto my Windows 11 desktop PC. Anyone care to help an old IT software developer? My objective it to somehow get back to having only one All Mail folder

Thanks, Brad

Asked by Brad Young 1 day ago

Last reply by Lin 11 hours ago

For over a year I've been getting 'Firefox not responding' on my laptop. I contacted Firefox a year ago but no response.

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks… (read more)

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

Asked by lyn42 17 hours ago

Last reply by TyDraniu 13 hours ago

layout

your layout is fine when I first open the program but when an email is selected to be read, the left email folder list disappears and is very difficult to get back up. th… (read more)

your layout is fine when I first open the program but when an email is selected to be read, the left email folder list disappears and is very difficult to get back up. there must be an easy setup fix to this or else I am about to uninstall Thunderbird! And your service stinks like all the rest of BIG tech these days. Truth is you have now Customer Service.

Asked by Ronald McCormick 18 hours ago

Last reply by Rick 13 hours ago

Login request

This Window just started showing up. Is it to Log into Thunderbird or an email account. If I Cancel the window Thunderbird seems to work correctly, so I am not sure wha… (read more)

This Window just started showing up.

Is it to Log into Thunderbird or an email account.

If I Cancel the window Thunderbird seems to work correctly, so I am not sure what it is for.

Asked by RonWestman65020 15 hours ago

Last reply by christ1 14 hours ago