All Products Community Forum

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Today I agreed to the update of Thunderbird. After the update all my data have been distroyed - no calender data have been shown nor my previouse emails nor my structure of emails worked as ususal. I safed a backup file (zif) from another PC to an external drive. Now it is not possible to import this file because the zip is to big and I get the order to unzip first. If I do this I get a long list of errors and nothing works. Please tell me how to solve the problem! Ralf

Yesterday, I thought I had my original problem with TB fixed by installing v140.5.0. Well, things just got worse.

While trouble shooting it today, it AUTO UPGRADED to v144.0.1.

It appears that any ESR version will auto upgrade to the Release version right after you close the program and shut your machine down. When you go back online, surprise!, you now have 144.0.1 installed with HALF your folders missing.

https://support.mozilla.org/en-US/questions/1548668/edit/1779923#answer-preview

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Ich habe ein Update von meinem Tunderbird Konto gemacht. Meine Software ist Windows 10. nun habe ich keineUnterlagen mehr. Was soll ich tun. bitte um Hilfe. Bin bereits82 Jahre alt und habe keine Hilfe.

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when I opened Firefox it just updated itself automatically and without even asking if I want to download the update. I tried to find a way to contact support but all I can find is posting a question on here, so hopefully someone can help me with this question: Why did Firefox ignore my update settings and download and install an update I have been denying for weeks now, and how can I prevent it from happening again?

I am on windows 10

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla.

I have a desktop PC & a laptop. The problem only occurs on the laptop. I am running T/bird on ESR channel on both machines.

On the laptop, even though the settings are not to update automatically it does, reverting to the release channel. This displays the following bug!

Instead of a "Junk" and a "Spam" fold I get 2 "Spam" folders, but a closer look shows the paths as being correct, what you would expect. The folder will not rename.

Reinstalling the ESR version restores the correct folder names - UNTIL THE NEXT TIME THE PROGRAM AUTO-UPDATES when it shouldn't!

Hi, I noticed that my Firefox version has just been force-updated, on two of my computers, even though I had the automated updates unselected. I also noticed that the new version had added an opt-out option to use "AI" for my tabs which I do not want. There may be other settings that have appeared like this forcing "AI" on me and I am not going to check all of them. I will uninstall Firefox as it is no longer respecting my privacy and autonomy as a user, following the full-blown embrace of "genAI" which goes completely opposite Firefox values such as privacy, ethics, environmental responsibility and respect of their users. I might come back when Firefox goes back to being a privacy and environmentally-friendly browser.

Hi,

I installed Thunderbird 140.2.1 on WIndows 11 v25H2 with winget but it autoupdated to release version 144. I uninstalled release version 144, re-installed esr version and disabled Updates in Settings, but it auto-updated to release version. So I uninstalled one more time release version, installed esr 144, disabled Updates in Settings and I set up the registry key DisableAppUpdate at 1 but Thunderbird auto-updated again to release version 144.0

Please, can you tell me what can I do to prevent Thunderbird esr auto-updating to release version ?

Thanks.