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Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 3 months ago

Last reply by Sybilla 1 month ago

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (read more)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki 2 months ago

Last reply by jonzn4SUSE 1 month ago

Syncing my account

Hi there, I just got a new laptop a few days ago and I signed into my Mozilla account but none of my bookmarks or history is pulling up. Does it take a while? … (read more)

Hi there,

I just got a new laptop a few days ago and I signed into my Mozilla account but none of my bookmarks or history is pulling up. Does it take a while?

Asked by Sylvia Johnson 2 months ago

Last reply by jonzn4SUSE 2 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 3 months ago

Last reply by TechHorse 3 months ago

Sharing tabs between synced devices

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device… (read more)

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

Asked by Darth Bane 3 months ago

Last reply by jonzn4SUSE 3 months ago

Sync not working

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've… (read more)

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've eevn tried to manually initiate sync. Did not work.

Asked by Nitin Varma 4 months ago

Last reply by cor-el 4 months ago

Firefox on Android, bookmarks toolbar syncs but not other bookmarks folders.

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appea… (read more)

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appear - they're just not there.

Because the bookmarks toolbar is synced it confirms that Bookmarks are checked under sync on both devices.

Asked by rb37 2 months ago

Last reply by jonzn4SUSE 2 months ago

“No password Found” after Sync between iPhone and iPad

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the p… (read more)

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the password page of the two devices showed “No passwords found”!

Would you please advise how I could retrieve my passwords ? Thank you so much

Asked by KenwongBC 4 months ago

Last reply by jonzn4SUSE 4 months ago

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (read more)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Asked by techpriest35 3 months ago

Last reply by jonzn4SUSE 3 months ago

Account Sync not working on Current build 135.0

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser. My older phone is currently running 121.0 #201… (read more)

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser.

My older phone is currently running 121.0 #2015991663 and sync works fine.

My primary phone is running the latest version from Gplay store 135.0 #2016070975 and nothing I do can persuade it to sync.

I tried logging out of my Mozilla account on the phone, clearing cache, closing all tabs and restarting the device. It now persistenly says Last synchronised: never

It simply will not sync.

Asked by Stefan_Mac 2 months ago

Last reply by jonzn4SUSE 2 months ago

account, sync, windows restore

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox… (read more)

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox logged into my google account via gmail page then in firefox itself to restore bookmarks and everything else (same google account)(i had to reset the password via google account) now i dont get all the things saved/synced: no bookmarks, no passwords, extensions, etc. please help

Asked by emiliano.cigna 3 months ago

Last reply by Paul 3 months ago

Since mid-December, Firefox is unable to sync data.

As title. Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchroniz… (read more)

As title.

Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchronized data from the server, including bookmarks, extensions, and all other synchronized items.

What could be the cause, and how can this be resolved? Could Mozilla have changed any policies that restrict the synchronization function?

Asked by vim 3 months ago

Last reply by jonzn4SUSE 3 months ago

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (read more)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Asked by jjlv 3 months ago

Last reply by jonzn4SUSE 3 months ago

Not all tabs syncing from Android to Desktop

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use. I tr… (read more)

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use.

I tried logging out of Firefox Android and using the desktop browser's "connect another device" link to log back into it, but it still doesn't appear as a device. What am I missing?

EDIT: Ok now Android tabs are showing up, but not all of them. Seems to cut off after about 40. Anyway to get Firefox Desktop to show all Android tabs?

Asked by Shaan Khan 3 months ago

Last reply by jonzn4SUSE 3 months ago

No option to sync on my mobile app

I follow the instructions on how to Sync and save data on my mobile, but there is no option in the options as described. I am logged in on both the phone and desktop. ch… (read more)

I follow the instructions on how to Sync and save data on my mobile, but there is no option in the options as described. I am logged in on both the phone and desktop.

check picture

Asked by hughecook 4 months ago

Last reply by jonzn4SUSE 3 months ago

My Firefox does not sync!

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related… (read more)

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related articles, I apologize

Asked by adam. 3 months ago

Last reply by jonzn4SUSE 2 months ago

Bookmarks from PC

Hello I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders fr… (read more)

Hello

I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders from my PC to put in. Normally I can't see all my folders with bookmarks from my PC.

Please help ;-) Phone = Huawei P20 Pro Android EMUI 12

Mateusz from Poland

Asked by Mati 3 months ago

Last reply by jonzn4SUSE 2 months ago