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Hello, I'm writing here since I lost hope in Microsoft's support. I've seen some other people having the same issue from like July, this problem however started with me around the end of August. Every time I try to log into my hotmail I get the screen attached. The only way to get around it is to delete the cookies/cache related to Live.com and try again. Also, right now, I have to "sign out" from my email to avoid saving cookies or cache related to my login information - otherwise, I will have to do the process again (of deleting the cache/cookies). The thing is, I've always used Firefox to check my hotmail, and I wouldn't log out of my hotmail and check back in quickly any time I want to - the process now is getting sluggish. I've contacted Microsoft (or let's just say, tried to) but I kept going in loops and never got an answer. So I'm here in hope I get any ideas (and I have a feeling that it is something from Microsoft's side and not from Firefox side because the problem occurred suddenly and not after a specific update to Firefox).

Thanks

I can't figure out why gmail will not allow me to log in. It tells me that cookies are turned off but I can't even figure out what that means or how to correct it

good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

I am following all the online instructions I can find to turn off private browsing on Firefox - in Privacy and Security by clicking on 'Remember History' for example, and also restarting laptop - but it is not working and I must constantly log back into all my accounts and websites, including my e-mail account. I need assistance with specific and exact instructions how to remove private browsing and explanation why not working what I have already tried. Thank-you for your assistance.

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Several sites I frequently visit have the option to skip the verification code process "for this browser". Although I check the box for this choice, the next time I go to log in there, it still requires me to go through the process. What do I have to do to fix this? Thanks in advance for your help!