CTRL + Shift + K doesn't work

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. … (read more)

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Open 17 72

Thunderbird 140 and win11 will not work. Gives error "Thunderbird is already running".

Win 11 and Thunderbird 140 not working and I have tried all the things I found on the internet and none of them work. I have tried cleaning my registry and deleted direc… (read more)

Win 11 and Thunderbird 140 not working and I have tried all the things I found on the internet and none of them work. I have tried cleaning my registry and deleted directories and uninstalled thunderbird re-started and it will still not work.

I guess I have to forget thunderbird. It is a shame.

Open 17 325

How to get rid of Caldav- und cardav authentication demand?

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid … (read more)

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

Open 16 54

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Open 16 262

Email not read flag is resetting when compressing inbox and other folders

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox… (read more)

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox and other folders should have no effect on the flags showing a message has not yet been read. That only makes sense. The not read flags getting reset started happening several versions before 145.

Open 16 542

Yahoo mail

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in wi… (read more)

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

Open 16 234

Thunderbird won't check for new messages

Two nights ago I uninstalled ExpressVPN from my system at the instruction of one of their "support" people. My computer immediately lost the ability to access half of the… (read more)

Two nights ago I uninstalled ExpressVPN from my system at the instruction of one of their "support" people. My computer immediately lost the ability to access half of the websites I tried to visit and Thunderbird wouldn't send or receive email. I rebooted and that fixed every issue, but since then, Thunderbird no longer checks for new messages for any of my accounts. If I manually instruct it to check, it downloads the messages with no problem. I don't use any add-ons, and I'm using the latest version on a Windows 11 PC. I have already tried deleting global-messages-db.sqlite, repairing each mail folder from within Thunderbird, clearing the cache, and running an install of the latest version. I have also tried changing the setting for each mail folder to alter the interval for message checks by a minute just to see if that would jog it, but no luck. I've looked at various other help threads for this and am out of ideas. Thanks in advance for any help.

Open 16 99

PDF Editor issues in v146.0 64bit on windows 10 pro

I'm begining to regret installing v146.0! One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with s… (read more)

I'm begining to regret installing v146.0!

One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with several text boxes, clicking the text box icon (as shown in the attached screenshot) does absolutely nothing and it is impossible to enter any further text. The only way out of this is to refresh the pdf (after saving otherwise all changes will be lost) and then starting all over again only for the error to repeat itself making the editor almost unusable. Would really appreciate knowing how to work around this especially since to make my notes clearer, I change the color and the font size which is all lost everytime I have to refresh the PDF :-(

Incidentally, why are there so many updates? I prefer stable software that works rather than 'new features' that I never use!

Finally, Firefox used to have an amazing facility of making the Firefox private browser the default browser for Windows 10 but this was removed some years ago and can only be reinstated by changing registry keys. Everytime there's an update, these registry keys are overwritten :-(. Why was such a useful feature removed please?

Thanks in advance.

Open 16 272

I can not upgrade from version 115 to 140 on linux mint

Dear helpers, I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in t… (read more)

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Open 16 72

Want my old FIREFOX page back from earlier today

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it compl… (read more)

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

Open 15 1 182

How to transfer my thunderbird email with all folders to another computer after computer with email folders won't boot up

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will … (read more)

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will need to have the same version of Thunderbird installed on my new computer in order to transfer my "profile". Since I can't access Thunderbird on my "crashed" computer, how can I know what version I had installed previously? How do I find where to load that version on my new computer?

Open 15 255

moving folders, subfolders, and emails from one Tbird account to another Tbird account

I have an existing Tbird account for my Gmail emails. Have set up a new Tbird account for my Outlook email account. Would like to move all emails, including folders and… (read more)

I have an existing Tbird account for my Gmail emails. Have set up a new Tbird account for my Outlook email account. Would like to move all emails, including folders and subfolders, to my new Outlook Tbird account (with the intent of closing my Gmail account altogether).

Would appreciate learning the steps to ensure the emails, folders, and subfolders are moved from Tbird Gmail account to Tbird Outlook account

Open 15 496

Need to restore "corrupted" T-Bird on PC without loosing emails, addrs, history, etc.

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I… (read more)

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I save / backup PROFILE, uninstall T-Bird and delete any Thunderbird folders on PC, if I restore per backup, will I be restoring the corrupted app. Don't want to loose email addresses, thousands of emails and email folder structure. Will a restore work? Thank you. Greg D

PS Version of T-Bird on laptop still puts all new email in Trash, but loads much more quickly, etc.

Open 15 171

Outlook email authenticated but not connected via imap

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messa… (read more)

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

Open 15 153

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (read more)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and
Open 15 1 244

Unable to send msg. Error: The server responded: RBL restriction: Blacklisted by Internal Reputation Service - 73.62.119.4.

Cannot send messages. I get an error code: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: RBL r… (read more)

Cannot send messages. I get an error code:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: RBL restriction: Blacklisted by Internal Reputation Service - 73.62.119.4.

This is a recent abberation. I've updated to the latest version of TBird. But cannot understand this message or why I get it. Please help as I forward/send many messages daily.

Thank you

Open 15 36

Apple Mail

I'm having so much trouble with Apple Mail and Thunderbird saving my password and I do have an Apple User Defined Password. So, I'm constantly having to input my password… (read more)

I'm having so much trouble with Apple Mail and Thunderbird saving my password and I do have an Apple User Defined Password. So, I'm constantly having to input my password. Any suggestion would be deeply appreciated!

Jerry

Open 15 27