Showing questions tagged: Show all questions

Sync data not restored after mozzila reinstalation

Hello, I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not sy… (read more)

Hello,

I synced my data today in mozilla and after that i reinstalled windows on my PC. now i installed fresh mozilla and logged in into my account but my data is not synced... i lost a lot of open tabs,bookmarks etc... what can i do? is synced version still somewhere or what? i did everything as i supposed to do but i cant see my previous open tabs and bookmarks..

Asked by mihailo.gajic.fsra2021 2 days ago

Last reply by Paul 2 days ago

No sync data

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, histo… (read more)

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

Asked by jaroslaw.kopczynski 4 months ago

Last reply by jonzn4SUSE 4 months ago

You lost my bookmarks and everything, GIVE BACK MY DATA

Hi, i synced everything, in your browser, checked it few times, i had all my bookmarks from chrome to firefox few months ago, reinstalled windows, downloaded firefox and … (read more)

Hi, i synced everything, in your browser, checked it few times, i had all my bookmarks from chrome to firefox few months ago, reinstalled windows, downloaded firefox and connected to account its clean, no of my information is there, wtf? i forgot the password, so recovered it. Give back my data for fuck sake, or it was mistake comming from chrome to firefox?

Asked by Algimantas Jecka 5 days ago

Last reply by Denys 4 days ago

Move bookmarks from one computer to the next

I have a firefox account but I'm trying to move my bookmarks from one computer to the next. I created a firefox account but nothing moved. How can I get my bookmarks to a… (read more)

I have a firefox account but I'm trying to move my bookmarks from one computer to the next. I created a firefox account but nothing moved. How can I get my bookmarks to another computer?

Asked by sgilkes 4 months ago

Last reply by jonzn4SUSE 4 months ago

Can't see anymore synced tabs of my phone on pc

Until few days ago i could see all the opened tabs of my first phone on pc using "Tabs from other devices" option. Today i connected another phone and now i canno't see a… (read more)

Until few days ago i could see all the opened tabs of my first phone on pc using "Tabs from other devices" option. Today i connected another phone and now i canno't see anymore tabs from my first phone. At the moment i don't have access to the first phone as i had to rapair it. Under my mozilla account i can still see my first phone connected.

Asked by riguluigi 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

New computer, old Firefox Sync

I am positive that I've been signed into a Firefox browser account for the past several years (to Sync my favorites, etc.) However, my laptop recently crashed and, when I… (read more)

I am positive that I've been signed into a Firefox browser account for the past several years (to Sync my favorites, etc.) However, my laptop recently crashed and, when I signed into my Firefox account on my new computer, the bookmarks that populated are YEARS old. I'm not sure how this happened. Can anyone help?

Asked by Lauren 4 months ago

Last reply by jonzn4SUSE 4 months ago

can't see my snyced tabs from my iphone on my windows computer

I've signed in and synced everything from my iphone to my windows computer. When I go to the sync tab view on my computer, it says that my iphone isn't connected. On my i… (read more)

I've signed in and synced everything from my iphone to my windows computer. When I go to the sync tab view on my computer, it says that my iphone isn't connected. On my iphone I can see the tabs that are from my computer, though. I'm not great with technology so this may just be a simple thing that I'm missing. Would appreciate any help :)

Asked by snowswept 5 months ago

Last reply by Liam Parker 5 months ago

bookmark list disappeared

The Firefox browser on my computer suddenly wouldn't open, so I uninstalled and reinstalled it. After logging into my account, my original bookmark list disappeared. I al… (read more)

The Firefox browser on my computer suddenly wouldn't open, so I uninstalled and reinstalled it. After logging into my account, my original bookmark list disappeared. I also have Firefox on my phone, but the bookmarks won't sync to my computer. What should I do?

Asked by zhuboqian0610 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Sync firefox data from old device (no file)

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't… (read more)

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't access the old laptop now. Is there a way to fix this without a backup file? Or are add-ons the most I can get? Both devices have been added to the devices in the Firefox account.

Asked by starosika.tema 5 days ago

Last reply by jonzn4SUSE 5 days ago

How to sync all tabs from FF on old PC to FF on a new PC?

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at … (read more)

The 2-year-old support page "View synced tabs from other devices" gives 2 methods for syncing all your tabs from one Windoze FF to another. Neither one does anything at all for me now. The "right-click on the device in the sidebar" sounded SO promising, but it does not cause anything at all to happen. And checking the "sync tabs" box does indeed make them all show up in the sidebar list, but does not open anything. So besides clicking on each of the hundreds of tabs listed, how can I do this, or is it just another FF functionality lost to time?

Asked by jeff.home 5 days ago

Last reply by jonzn4SUSE 5 days ago

Addons not syncing

I use firefox on 3 devices, ios, windows, and mac. I want extensions to sync across windows and mac (I know ios doesn't do that). When I first got firefox on my mac, all … (read more)

I use firefox on 3 devices, ios, windows, and mac. I want extensions to sync across windows and mac (I know ios doesn't do that). When I first got firefox on my mac, all my windows addons synced over when I signed in but now addons that I add on my windows does not go over to my mac no matter what. I already turned addon sync on and off several times on both devices and manually hit sync multiple times on both devices as well. help?

Asked by supereevee8 3 months ago

Last reply by jonzn4SUSE 3 months ago

When synchronizing, all data did not transfer

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser d… (read more)

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser data on the phone, but it didn't transfer everything (history and login data missing). What to do to have my passwords again on the computer?

Asked by karwatnoemi 5 months ago

Last reply by Bradforth 5 months ago

sync bookmarks from old windows 10 desktop to new windows 11 desktop

I think I did everything on the old computer, and created a recovery key. on the new computer I signed in but, the only email confirmation I received was for the old com… (read more)

I think I did everything on the old computer, and created a recovery key. on the new computer I signed in but, the only email confirmation I received was for the old computer. Signing in from the new windows 11 computer led to being signed with windows 10 as shown under my account.

Asked by zell_man 3 months ago

Last reply by jonzn4SUSE 3 months ago