All Products Community Forum

Hi,

I've read some of the support topics about the super narrow scroll bars in Thunderbird. I did go to: https://www.reddit.com/r/Thunderbird/comments/1fz9f5j/comment/lr02b8z/

which was suggested. I did the fix, which helped one problem (the super narrow scroll bar size), but there are no up & down arrows on the scroll bar. This was a really helpful feature. Is there any way to get the arrows back? The screenshot shows how TB looks in Windows 10. That's exactly what I want the scroll bars to look like.

I'm using Thunderbird 140.4.0esr (64-bit) on Linux (Zorin Pro 17) on a Lenovo Thinkpad X1 Carbon.

Thanks a lot, DD

Hello, Does anyone know if here is a fix for the broken "when quoting, start my reply above quote" setting? It just does not work. It always puts the insertion point at the bottom of the window. Thanks

PS: Linux desktop version

I have 115.10.1 (32-bit) There used to be a button at the top to check mail. After update it is gone. I need that button. I realize there is a "Get new messages" on the file menu. But that is inconvenient.

My folders are no longer in alphabetical order. Yesterday when I signed off for the day, everything was per usual without any issues. This morning when I logged in, I noticed I had one random folder out of order. I restarted the program and when it reopened, the top 250 or so folders were all out of order.

I have restarted a few times, confirmed I am using the latest version (144.0.1), tried repairing the main folder (they are all subfolders), tried clearing cache, tried the "reset folder order" option, compacted the folder, literally everything I could find, with no success.

I use Thunderbird for work and have a folder for each project, I haven't counted every single one, but it is realistically over 1000 folders in total, yet only the top 250 (starting at zero, goes back to normal at the letter D) are affected. It would take far too long to manually correct/re-sort each affected folder, especially when I'm not confident it won't happen again.

I attached a couple of reference photos, but don't want to risk disclosing sensitive information, so hopefully they are clear enough to see the issue.

I am a newer Thunderbird user (a little over a year) and have never had this issue before. Does anyone have any other ideas on possible solutions that I could try?

(also, I have the Thunderbird installed on a few other devices connected to the same account and verified those are normal, it's only my main PC that is affected at the moment)

My inbox was inadvertently moved down in the list of folders and I am not able to drag and drop it back to the top. It looks like there used to be a "Manually sort folders" extension but it no longer works. Is there a way to reorder folders manually? I use 140.0.1esr (64-bit).

I have been using Thunderbird for over 10 years and I am a big Mozilla fan but I am driven mad by having to change sorting as Unthreaded every time I change folders in Thunderbird. Every time I change folder and come back to my inbox my messages are threaded. I then have to go to "Message List Display Options" (Beside the Quick Filter tab above the message window), and then Sort By and then Unthreaded. I am doing this all day long because there is no way to save the display setting. I have gone through the forums and did the Apply Current View to Folder and it's children suggested but this doesn't work. Doe's anybody have a solution for this or is the only solution to change to a different e-mail app?

Is there a way to completely opt out of having AI in my browser?

I find recent implementations of AI in Firefox quite frankly disgusting. I don't want to see it, I don't want to use it, I don't want it suggested to me. Not only it's unneeded, but also all your LLMs are a waste of electricity, fresh water and are a threat to my privacy, and we don't even mention all the legal trouble AI scraping creates.

I need a switch to completely remove any mention of LLMs/AIs in my Firefox browser unless I search for it on the internet (and, trust me, I wont; I'd prefer to continue thinking for myself and having real people with skills and talents do things if I can't do them myself) and have none of them touch me in any way. Kill that thing with fire.

Ideally Firefox, one that advertises itself as a secure browser with respect towards its users, shouldn't have any mention of AI in the first place, you know. But since companies are in a craze about it for some unknown reason (trust me, we don't want it; if I want to be lied to, I'd go to a paediatrician to talk about my symptoms, not a language model I can't trust with my data), at least give your users an option to get that awful thing out of their browser it they want to.

Have a nice day. <3

How is this supposed to work? I am hoping to have a couple of folders from my IMAP configured email account automatically synchronized to LOCAL FOLDERS. But under the 'Synchronization' tab there are not a lot of options, and really only a 'download' button. But does that really synchronize? prevent duplicates? Someone smarter than me, please advise? Thanks in advance John

I am getting regularly getting a random notification sound even when no E-mails have been received.

It seems to be when Thunderbird is automatically checking for E-mails, so for example if i have it set to check for new e-mails every 5 Mins I will get a notification sound every 5 mins or whatever I set that time to.

How do I turn off this sound without affecting the notification when a new e-mail is received.

Not a huge problem, but VERY FRUSTRATING! After years of reliable performance, my personalized incoming mail notification sound (wav format) suddenly stopped playing. The 'test' function in settings works fine, but NOTHING happens when actually downloading messages. I've tried EVERY possible FIX, but NO LUCK. Any suggestions? Thanks

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, but want to confirm this will disable ALL AI in the browser. I don't want it, don't trust the privacy/security holes yet to be found and would prefer it was not included in Firefox to begin with. The list I've found is:

• user_pref("browser.ml.chat.enabled", false);
• user_pref("browser.ml.chat.menu", false);
• user_pref("browser.ml.chat.page", false);
• user_pref("browser.ml.chat.shortcuts", false);
• user_pref("browser.ml.chat.sidebar", false);
• user_pref("browser.ml.enable", false);
• user_pref("browser.ml.linkPreview.enabled", false);
• user_pref("browser.ml.linkPreview.optin", false);
• user_pref("browser.ml.modelHubRootUrl", "");

Will this do it? What about:

browser.ml.chat.nimbus

Do I need to clear that field to ensure I don't get some auto opt-in in the future as more and more of this "stuff" is put into the browser?

Why not leave Firefox as a security/privacy conscious browser and put out a separate AI browser (FirefoxML?) for those that are not as concerned. How does Mozilla ensure that no information is leaked through AI from sessions for professionals that must protect physician/patient, attorney/client information or other legally confidential information?

I was helping my hosted email provider track a phishing email and I had to turn on my headers in my emails so they could track the source of the email. Now I need to turn off the "Display Header" setting and I cannot locate it.

How do I make Thunderbird, just forward the email without the full header?

Thanks in advance for the assistance.

I have installed the latest version of Thunderbird. I have adjusted the settings . Everything looks fine, but how do I save those settings so they are applied next time I open Thunderbird?

I am using Windows 10. I want to save Table View and Descending Sort Order.

Hi, Hopefully this is Bugzilla. I've an issue and not sure if it's a bug or what. Been using these filters for years. Tried most "tricks". (rebooted, etc)

Not sure how to handle this.

Can anyone help? What do you need from me? Thanks

If you look at the attached screen shot, you should see that the replies in the thread are not entirely listed by date/time. The last reply should be the 3rd in the list. I would like to understand why this is and how to correct it.

I recently installed 145.0 on Windows 11. It defaulted to a different view (Card view and the message list shows Name and Email). I changed it back to Classic and Name only in Settings, but each time I close and reopen Thunderbird, it changes back to Card view and Name/Email again. Any suggestions on how to permanently switch this to "Classic" and "Name"?

Hi,

Pressing "enter" seems to double space next line my text automatically on platforms, and pressing "alt+enter" does single spacing next line. Is there anyway to change it to single spacing? Some older help threads mention going to settings or tools to find the "composition" option but that doesn't seem to exist anymore?

Thanks

Hi, I just upgraded to 143.0b2 on Ubuntu 22.04, and the bottom status bar disappeared I didn't find anything related in settings, nor in config editor Thanks, Xavier

I thought Thunderbird once linked to my yahoo account would save all my emails so I could delete them from Yahoo. I did a test email sent through Yahoo and it shows up in Thunderbird. Then I deleted the email from Yahoo but later I see it is also deleted from Thunderbird.

Hmm? Is there a setting to keep Thunderbird from deleting. Otherwise am I really just archiving all the email into some unusable format on my hard drive?

Thanks.

Local folders are taking up a lot of disk space on my local drive. Is there a way to have Thunderbird access local folders on a network of USB drive instead of the installed volume?